Showing questions tagged: اعرض كل الأسئلة

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 3 months ago

Last reply by NoahSUMO 2 months ago

How do i keep my work computer browser seperate from my home browser account

How do i keep my work computer browser seperate from my home browser account??? Somehow out of the blue my home firefox account became my work firefox account? All my … (read more)

How do i keep my work computer browser seperate from my home browser account???

Somehow out of the blue my home firefox account became my work firefox account? All my work shortcuts or bookmarks appeared at my home but i dont want them.

Asked by Work Firefox 3 months ago

Last reply by cor-el 2 months ago

FF 129 not displaying bookmark folders

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :(… (read more)

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :( When I go to Manage Bookmarks, it shows they were imported in separate folders, in a certain order, but the folders are not showing when I expand the Bookmarks menu, nor do all the bookmarks. In small letters above it says "Recent bookmarks" followed by a mix of bookmarks from different folders; and not all the bookmarks are there. I have no idea how to troubleshoot this

Asked by Ana Banana 2 months ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 2 months ago

Last reply by jonzn4SUSE 2 months ago

Cannot login to NYTimes.com

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon brows… (read more)

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon browser close. I ended up resetting Firefox entirely, which was a royal pain, it worked for a few days and now is not working again. I have no problems logging in with Chrome but Firefox is my preferred browser.

Also having problems with the captchas on Etsy. I get endless captchas, like for five minutes. I set up 2FA in hopes it would stop with the captchas but that only worked once and now it's endless captchas again. Yet no problems on Chrome.

The NYTimes problem is recent and started early to mid-August 2024. The Etsy problem started maybe late June? Same password manager, same extensions. I hate to go to Chrome every time I need to log in. So far these are the only two websites that consistently give me problems. Does anybody have a fix?

Asked by peasonearth 2 months ago

Last reply by cor-el 2 months ago

Sponsored shortcut for @Google despite sponsored shortcuts being disabled

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser. Today when launching my browser the first link in my shortcuts was … (read more)

I have disabled sponsored shortcuts in Firefox settings, and did this when I first set up my browser.

Today when launching my browser the first link in my shortcuts was to @Google which I specifically do not use. I do not use google search. I do not want google search. I do not want cookies or content from google.

Why was this sponsored shortcut pushed to my browser after I disabled sponsored shortcuts?

Asked by 109238763191 3 months ago

Last reply by cor-el 2 months ago

firefox version 130.0-1 (debian linux) does NOT access remote sites (other than www.google.com)

Firefox has been my default browser for many years on my debian linux desktop. I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new fire… (read more)

Firefox has been my default browser for many years on my debian linux desktop.

I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new firefox does not connect to remote sites. It does connect to local pages on my PC and, surprisingly, also to www.google.com from where I can access news, for example.

The chrome browser on the same PC has no problems accessing sites, nor does the version 129.0.2 firefox. Only the version 130.0 firefox has a problem.

This happened using my current profile, using --safe-mode and using --no-profile mode on the version 130.0 firefox. I was able to see some packets from a remote site (www.akamai.com) come back on wireshark but the page did not display on the browser. This also happens for sites that appear on the default new tab page, like wikipedia and youtube.

Any ideas on this? thank!!

Asked by em2jacks 2 months ago

Developer Tools "open request in new window" discards cookies

I am debugging a Web page that performs several AJAX requests. To this effect I sometimes find it convenient to reissue an AJAX request (from the Network pane of Develop… (read more)

I am debugging a Web page that performs several AJAX requests.

To this effect I sometimes find it convenient to reissue an AJAX request (from the Network pane of Development Tools, right click + "Resend") and would find it even more convenient to open the request in a separated tab, as was possible until, if I recall correctly, four or five months ago.

Now the latter option does not work, likely because of some security tightening - the "new request" might be seen as a different context, I don't know. The AJAX endpoint receives no cookies, so it can't load the appropriate state, and restarts as a blank slate with a new cookie, which makes the reply useless to me. Even worse, at this point the new cookie value is propagated to the originating window, effectively crashing the entire debugging session.

Is there some way of disabling this option and reverting it to the older, less secure behaviour, on my own development Firefox only?

Asked by Leonardo Serni 2 months ago

Lost "reload" button on main toolbar

I used to have a "reload" icon on the bar with "home" and other things like "bookmarks." I found it in the "overflow" icon place. I tried to grab it and place it where … (read more)

I used to have a "reload" icon on the bar with "home" and other things like "bookmarks." I found it in the "overflow" icon place. I tried to grab it and place it where it used to be on the toolbar. It disappeared and I have no idea where it is now. It's not where I found it in the "unused buttons."

Asked by Steve Canale 2 months ago

Not able to transfer Firefox bookmark backup file from Windows 10 to Firefox uunder Windows 11. Can you help please?

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me i… (read more)

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

Asked by james.a.murphy 2 months ago

Save tab

I always work with two topics, running two instances of Firefox for each. Each instance contains many tabs. The problem is that when I close the browser, all tabs are clo… (read more)

I always work with two topics, running two instances of Firefox for each. Each instance contains many tabs. The problem is that when I close the browser, all tabs are closed, and restoring the previous session opens the entire browsing history in both instances. Does anyone know how I can save the tabs in each Firefox instance so that when I reopen the browser, I can easily manage and split them?

Asked by fan810891 2 months ago

Special character problem with word 365+ and firefox snap

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written c… (read more)

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written character (see the first uploaded image) disappears after going to new line (pressing Enter or moving mouse to another line) (see the second uploaded image). It worked before on the Ubuntu 22.04 with manually installed firefox (not from snap) and is also working in Chrome.

I am unable to find the solution. I already installed additional fonts, I also created links to the installed fonts in $USER/snap/current/.local/share but nothing helps.

Has anyone encountered similar problem (and found a solution)?

Asked by slartius 2 months ago

previous tabs not opening on initial boot up

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "R… (read more)

previous tabs not opening on initial boot up - I have it check for that to happen, but only a single tab opens when I boot up computer. I can find the last session in "Recently Closed Windows"

Asked by rgb48 3 months ago

Last reply by jonzn4SUSE 2 months ago

microsoft 365 constatly asking for login

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "al… (read more)

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "allow access" I get a pop-up that lets me choose my institutional SSO account, which says I'm signed in already. This doesn't occur in Chrome (where I'm logged into my institutional email).

Does anyone know how to stop this message from popping up every 5 minutes?

I am new to Sharepoint (and not impressed!). I don't actually see any difference in its behavior whether I've allowed access or not.

thanks for any hints

Asked by sarah_fata_morgana 2 months ago

Firefox doesn't connect to custom DNS provider when DNS-over-HTTPS is set to "Max Protection"

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affecte… (read more)

Hello guys, as in title - I use custom NextDNS set of rules on DNS-over-HTTPS. As of today, Firefox can't connect to the provider. AFAIK Troubleshoot Mode is also affected. The other devices using NextDNS on my network work just fine and when I set the DNS to work system-wide as a kind of workaround, I don't get an issue. Same when I use other DNS-over-HTTPS options in the Firefox Preferences. Yesterday the problem didn't occur and I haven't performed any updates since yesterday - both Firefox and NetworkManager seem to be up to date.

Additional info: OS: EndeavourOS (Arch Linux) Firefox version: 129.0.2

If any other info is needed, I'll be happy to provide it to you.

Asked by erne.d 3 months ago

Last reply by jonzn4SUSE 2 months ago

Changing tabs unloads and (sometimes) reloads images

Firefox has quite recently started showing a new and very annoying behaviour. When I have multiple tabs open with image files, Firefox will randomly unload the images w… (read more)

Firefox has quite recently started showing a new and very annoying behaviour.

When I have multiple tabs open with image files, Firefox will randomly unload the images when I switch between tabs. There seems to be no rhyme or reason as to when and why. In one instance I may be able to go through 10 tabs without an issue, and in other instances it will unload and have to reload images multiple times, even if I am only switching between two tabs.

Sometimes the images will reload automatically a couple of seconds after switching to a new tab, and other times the image will not reload unless I navigate away to a different website and then hit the back button to return to the image. In either case, it's extremely aggravating when looking back and forth between two images in different tabs to compare differences when they reload every single time I switch between them.

This only seems to happen with image files. I can have any number of web pages open in different tabs and they will not unload, but if the address points directly to an image it exhibits this behaviour.

I have already looked for solutions and tried disabling the 'browser.tabs.unloadOnLowMemory' option through the 'about:config' menu, but this has no effect on the behaviour at all. It continues to unload images when this option is set to 'false'.

This behaviour is a very recent change from how Firefox usually works, so I'm assuming that it's something to do with the latest update(s). I've only noticed it happening in the past couple of weeks, though I don't remember exactly when in that timeframe the problem first appeared.

Looking for any possible solutions or options that I might try to correct this.

Asked by BardMichaelKelly 2 months ago

Enable Local Storage Error

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are no… (read more)

I opened BigFishGames today and have suddenly gotten an error message "For the best experience, please enable local storage in your browser settings. Some features are not available when local storage is disabled." I went to the settings and allowed exceptions to all the things (pop-ups, cookies, tracking, etc.). None of that worked.

As I couldn't figure out how to do this I went through your FAQs. Found someone who had the same issue on his MAC and followed the instructions given there by an administrator. That being to go to https://firefox-storage-test.glitch.me/ and run that test. It shows there's nothing wrong. BigFish still shows it's error message.

This is one of my favorite sites and I use it daily. Yesterday I was able to access it just fine, today I can't even get their login script to show up. I haven't had any Firefox updates in several weeks, either. Please help me resolve this issue as soon as possible.

Thank you! -Lisa W

Results from the glitch.me test:

Overview: Storage is working. This is your first visit or all storage was automatically cleared. Specific Subsystem Statuses:

LocalStorage

   Good: Totally Working. (fullyOperational)

QuotaManager

   Good: Totally Working. (fullyOperational)

IndexedDB

   Good: Totally Working. (fullyOperational)

Cache API

   Good: Totally Working. (fullyOperational)

Debug Info:

{

 "v": 1,
 "curVersion": 129,
 "prevVersion": 0,
 "ls": {},
 "qm": {
   "lastWorkedIn": 129
 },
 "idb": {
   "persistentCreatedIn": 129,
   "persistentLastOpenedIn": 129,
   "clearDetectedIn": 0
 },
 "cache": {
   "firstCacheCreatedIn": 129,
   "unpaddedOpaqueCreatedIn": 0,
   "paddedOpaqueCreatedIn": 129
 }

}

Asked by Lisakit 2 months ago

Last reply by cor-el 2 months ago