Showing questions tagged: اعرض كل الأسئلة

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 2 months ago

Last reply by mikebrady60 1 week ago

Sync problem: Account Disconnected after every login, new install / ubuntu 24.04.1

I have a new installation of Ubuntu 24.04.1 desktop, all default install options (selecting "normal installation"). Upon first login, I'll open firefox, click the sync b… (read more)

I have a new installation of Ubuntu 24.04.1 desktop, all default install options (selecting "normal installation"). Upon first login, I'll open firefox, click the sync button and log in. After putting in the code emailed to me and 2FA, my login/sync status show that it's active for just a fraction of a second and then a yellow triangle appears. Clicking the sync button shows my email account with status of "Account Disconnected". However, on Mozilla's account settings web page, it says I am signed in to the new Ubuntu install on the connected services page.

I have attempted to sign in half a dozen times and see the same sequence of events: A successful login and then "account disconnected". I've changed profiles, removed the signed-in profile from mozilla's accounts page, done an apt remove/install of firefox while deleting all profiles, and deleted and re-installed Ubuntu completely from scratch. My system date/time is correct and I don't see any cert errors when browsing regular websites with SSL.

Looking at the sync debug, I see many invalid token messages, with 'invalid token error, but account state appears ok?'. I've pasted them here: https://pastebin.com/squXBebF

I can replicate this by installing ubuntu (https://ubuntu.com/download/desktop), opening the pre-installed firefox and attempting to log in.

Asked by EricUtah 2 weeks ago

White Horizontal line at top after updating to 129 version whilst watching movies

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0. Tested in other … (read more)

A white horizontal line in the top of the screen, whilst watching movies in tv5mondeplus.com. This issue happens when installed the recent update 129.0.

Tested in other browsers and doesn't appear the white horizontal line on top.

Asked by fdisk2k 3 months ago

Last reply by Sky_Light 1 month ago

firefox version 129 continues to not play HD amazon prime videos

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as … (read more)

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Asked by YetAnotherUser 2 months ago

Last reply by arugula 1 month ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 2 months ago

Last reply by me 1 month ago

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Secure Connection Failed An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future). Erro… (read more)

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by jayam foundations 2 months ago

Last reply by ggirik 1 month ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 2 months ago

Last reply by Bilal Khan 1 month ago

Some TLDs only load in private browsing

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access thr… (read more)

For some websites, Firefox doesn't seem to try to resolve them in normal browsing. As seen in the screenshot, Firefox stays on the New Tab page. When trying to access through a hyperlink, the favicon of the current page blinks out for a fraction of a second but nothing else happens. This happens with all of the websites I've tried with the .fun TLD (e.g. neal.fun, jklm.fun) and the .work TLD (e.g. frame.work, at.work). This does not happen in private browsing however, where these websites function normally.

This happens only on my PC that runs Manjaro. I also have a PC on Ubuntu, and it does not have this issue. I have tried clearing cache and cookies, to no avail. I haven't tried uninstalling and reinstalling Firefox as I'm afraid of losing session information and extensions. Any help, ideally allowing me to keep the aforementioned data, would be greatly appreciated.

System information: OS: Manjaro Linux Kernel: 5.10.224-1-MANJARO Firefox version: 129.0.1 (64-bit)

Asked by Syncrossus 1 month ago

Youtube lags when running minecraft.

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, … (read more)

Hello all, I recently made the change from chrome to firefox and have been loving it so far. The only issue is; when I have a youtube video open while playing minecraft, the video lags and the audio skips. It never buffers and I have a great fibre Ethernet connection. When I try on chrome it doesn't happen. Only on firefox.

Asked by maxzalinko 1 month ago

Firefox extension won't bring up an important website

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week)… (read more)

I use Lastpass to manage my passwords. I have always accessed the Lastpass facility via the Lastpass Extension. However it's just stopped functioning (in the last week). I click on the extension (top right of my browser screen). It invites me to click on 'Vault'. But when I do, It takes me to an empty Lastpass page. (See screenshot, attached.) When I use this same approach using Google Chrome - no problem. So the problem seems to be with the Firefox platform.

Asked by houseoffrancis 2 months ago

Last reply by Edward Sullivan 1 month ago

Unsupported video pages.

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome… (read more)

Playback of videos on the invideo.io site is not supported. Also the Tiktok account page for uploading videos says Firefox is not supported. Both sites recommend Chrome or Edge instead. I'm using the latest version on my laptop. Firefox is my default browser so would like these sites to work.

Asked by santiago72000-tefl 2 months ago

Last reply by jonzn4SUSE 1 month ago

400 Bad Request when logging into virginplus.ca

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error: Bad Request Your browser sent a request… (read more)

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Asked by John Lammers 1 month ago

Last reply by cor-el 1 month ago

Download prompt not working

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking. Why, and how … (read more)

I have a new desktop. I checked the box in Settings to "Always ask you where to save files." However, it's still dumping files in Downloads without asking.

Why, and how do we correct that?

Asked by ithinktfiam 2 months ago

Last reply by TechHorse 1 month ago

YouTube TV keyboard shortcuts stop working after tab is inactive

FireFox 129.0.2 (64-bit) - This issue persists across updates. If a YTTV tab is left inactive for a few minutes, the keyboard shortcuts (ex: 'm' to mute) stop working un… (read more)

FireFox 129.0.2 (64-bit) - This issue persists across updates.

If a YTTV tab is left inactive for a few minutes, the keyboard shortcuts (ex: 'm' to mute) stop working until the page is interacted with again using the mouse (clicking on mute/volume, stop/start the stream etc.) The stream plays normally otherwise.

I'm not sure if this is related to YTTV, Firefox, extensions or Windows (Win 10 Pro)

Extensions: UBlock Origin, Privacy Badger, MalwareBytes Browser Guard, Old Reddit redirect and Reddit Enhancement Suite

15-30 tabs are normally open. Firefox is currently using 2.5Gb memory (32Gb installed).

Privacy Settings are set to custom (image attached).

Asked by eggrock 1 month ago

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 2 months ago

Last reply by NoahSUMO 1 month ago

How do i keep my work computer browser seperate from my home browser account

How do i keep my work computer browser seperate from my home browser account??? Somehow out of the blue my home firefox account became my work firefox account? All my … (read more)

How do i keep my work computer browser seperate from my home browser account???

Somehow out of the blue my home firefox account became my work firefox account? All my work shortcuts or bookmarks appeared at my home but i dont want them.

Asked by Work Firefox 2 months ago

Last reply by cor-el 1 month ago

FF 129 not displaying bookmark folders

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :(… (read more)

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :( When I go to Manage Bookmarks, it shows they were imported in separate folders, in a certain order, but the folders are not showing when I expand the Bookmarks menu, nor do all the bookmarks. In small letters above it says "Recent bookmarks" followed by a mix of bookmarks from different folders; and not all the bookmarks are there. I have no idea how to troubleshoot this

Asked by Ana Banana 1 month ago

Can't enter credit card number when purchasing items

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The curs… (read more)

Starting maybe 2 months ago, when making online purchases, I could not enter a credit card number into the box to make a payment. (Name, address, etc is okay.) The cursor would not "register," & the box would be greyed out. I'm running Windows 11 Pro, Firefox 129.0.2. It's not my antivirus, because I can go to Microsoft's browser (ugh), & make my purchases. Ideas? Thanks!

Asked by Hilary Anderson 2 months ago

Last reply by jonzn4SUSE 2 months ago

Cannot login to NYTimes.com

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon brows… (read more)

Can't log into NYTImes.com with Firefox. I use Bitwarden for passwords. I also have UBlock Origin, but that should not affect logins. I clear cache and cookies upon browser close. I ended up resetting Firefox entirely, which was a royal pain, it worked for a few days and now is not working again. I have no problems logging in with Chrome but Firefox is my preferred browser.

Also having problems with the captchas on Etsy. I get endless captchas, like for five minutes. I set up 2FA in hopes it would stop with the captchas but that only worked once and now it's endless captchas again. Yet no problems on Chrome.

The NYTimes problem is recent and started early to mid-August 2024. The Etsy problem started maybe late June? Same password manager, same extensions. I hate to go to Chrome every time I need to log in. So far these are the only two websites that consistently give me problems. Does anybody have a fix?

Asked by peasonearth 2 months ago

Last reply by cor-el 2 months ago