Firefox Community Forum

How to recover my Notes. Version 133.0 (64-bit) of Firefox got installed just now on my laptop and all my old Notes (very important stuff) just vanished. How to recover them? Please help..

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

You have screwed up two hd's with this new update.. I have lost all my bookmarks passwards and all my screen setup for firefox. need to know if i have a backup on my hd if not how to set up the screen the way i had it before update not happy with update

Bob

I recently switched from Linux to Windows and installed Firefox on my new system. I signed in with the same Firefox Account that I had used on Linux, but none of my bookmarks, shortcuts, or other data have synced. It feels like a fresh Firefox setup. Here’s what I’ve tried so far: 1. Confirmed that I signed in with the same Firefox Account. 2. Verified that Sync is enabled for bookmarks, history, and other items on Windows. 3. Triggered manual sync multiple times, but nothing has appeared. Is there any way to check if my bookmarks were stored on the Firefox servers, and if so, how can I retrieve them?

Après chaque mise à jour je suis obligé de récupérer chaque page, votre ficher de sauvegarde: "bootmarks 2024..... ne fonctionne pas, il n'y a pas la possibilité de récupérer l'ensemble de l'historique.J'en ai ras le bol de votre navigateur, si vous ne me donnez pas une solution simple, je quitte Mozilla que j'utilise depuis 30ans.

Dear Mozilla Support Team,

I am writing to you today to report a persistent issue I am having while trying to access Pinterest (www.pinterest.com). Whenever I attempt to visit the website, I encounter the following error message:

Pinterest Secure Connection Failed An error occurred during a connection to www.pinterest.com. PR_CONNECT_RESET_ERROR

I have tried troubleshooting this issue by:

Clearing my browser cache and cookies. Restarting my computer. Trying a different web browser. Disabling any ad-blockers or extensions. Unfortunately, none of these solutions have resolved the problem. I am using Windows 11 and have attached a screenshot of the error message for your reference.

I would greatly appreciate it if you could provide me with some guidance on how to resolve this issue. I am unable to access Pinterest, which is causing significant inconvenience.

Thank you for your time and assistance.

Sincerely, Hatice Bozkurt

Please help by recovering all my information that i have already filled in the form have failed to access my application form to complete and then submit. please do the needful to rescue me because i just have one day for submission

after reinstalling my system i culd not login to my account i have like 9 passwords and your stopid system blecked my attempts like after second attepmt so i did password recovery and changed it but after that all my sync data are gon WTF!!!!! It makes the sync function pointless and usless for its specially for that purpose !!!!!!!

Yesterday, something went wrong in my Windows 11 desktop (I have a virus program installed). One of the casualties involved corrupting Firefox (it would not open). I reinstalled Firefox without removing the old version. Now I have a new installation but all my bookmarks and other data are missing. There is a folder on my desktop labelled as "Old Firefox data". It is possible to restore Firefox to a previous time (a day ago)? Thank you.

Lors de la mise à jour hier du logiciel Mozilla, ont disparu : - tous mes dossiers locaux (certains très importants) - tout mon carnet d'adresse - et mon agenda Impossible de les retrouver. Que puis-je faire ? Merci d'avance pour votre aide Cordialement Christine

Updated Firefox and all my bookmarks are gone. I tried to follow the directions but could not figure out how to get the bookmarks restored. Please help with simple instructions.

Thank you, Joe jmortontn@gmail.com

I have a situation where I constantly have to send tabs from mobile Firefox to desktop Firefox. So I use Send tab to device feature. But when sending, manually clicking on the Synchronise now button in the Account menu of the toolbar of the receiving device is often needed, or else it would take a while for the tabs to be received. But I find that annoying and unintuitive.

Is there a solution for it? For instance, syncing Firefox devices more often, maybe just for the sending tabs feature because sync-now also syncs history, and bookmarks.