Showing questions tagged: اعرض كل الأسئلة

Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (read more)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Asked by simpleman2 22 hours ago

Last reply by jonzn4SUSE 17 hours ago

Third Party Cookies

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it … (read more)

I can't find a place to control third party cookies in the Security section. I used to be able to donate on my church's website but now it doesn't work. I tried doing it with Microsoft Edge and it worked fine. I hate to erase all my history and cookies because it takes away log-in info on my regular websites. Any ideas? Thanks for your help Terri

Asked by Terri Renner 2 days ago

Last reply by markwarner22 1 day ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 1 week ago

Last reply by jscher2000 - Support Volunteer 1 day ago

No audio on Firefox except with bluetooth headphones or speaker

Firefox will show that audio is "playing" but no sound will come out, unless I connect a bluetooth speaker or headphones. Solutions tried (and failed): 1. uninstalling … (read more)

Firefox will show that audio is "playing" but no sound will come out, unless I connect a bluetooth speaker or headphones.

Solutions tried (and failed):

1. uninstalling all audio drivers 2. checking if it's a problem with my computer (it's not, every other application plays sound) 3. enabling cookies 4. allowing autoplay video and audio 5. completely uninstalling and clean installing firefox again 6. turning off bluetooth to see if the pairing is the problem 7. cleared cache 8. turned off any adblock and/or extensions whatsoever 9. allowed drm content to play 10. allowed pop-ups 11. reset settings preferences

any help or input is appreciated. Thank you!

Asked by ripplingfeathers 5 days ago

This Still Hasn't Been Resolved For Me ImportEnterpriseRoots

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win … (read more)

I've written this back in March of 2024 about Being Managed By Your Organization but after reading all the ones that state "Resolved" I still don't get it! I'm using Win 10 Pro 64 Bit Enterprise and everyday or any time I reboot I have to go into the registry to find Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies and delete Mozilla which the key shows ImportEnterpriseRoots. Now I'm running Avast Premium Security and have dealt with it from what I read about anti virus programs. When it comes to going into C:\Programs\Mozilla\ it doesn't show a folder called Distribution (not sure if that is the correct name but close enough to delete some jason file. I need some plain simply answer to resolve this daily problem.If you need more information please ask since I'm at my whits end dealing with this idiotic injection where even MircoShaft thinks I'm being managed *Some settings are managed by your organization? What organization since I don't have one. Please help a senior at 74 get this resolved.

Thank you and hopefully I'll get the answers I've been looking for. Jan Klassan

Asked by Jan Klassan 5 months ago

Last reply by rayny 6 days ago

  • المُؤرشفة

Firefox blocking sites I try to open from links in emails

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpw… (read more)

Firefox is refusing to open sites I am trying to access from links in my protonmail email account. It is giving me a message saying the sites are potential threats. "pdpwbj.clicks.mlsend.com" is what it tells me is the problem.

This is something I do everyday without issue. It isn't limited to one source of emails/websites - it is all of them.

I have cleared cache and history already. Help please as I need to access these websites for my work and having to go to all the individual websites and then to search for the linked content is taking a lot of time I don't normally use because I can just load using the links.

Thank you

Asked by lmhh1 6 months ago

Last reply by ccrider77 1 week ago

home screen partially greyed out and flashing

for about a month my firefox home screen is greyed out in the "thought provoking stories" and it is continuously flashing. Everything works, ie. I can still search the … (read more)

for about a month my firefox home screen is greyed out in the "thought provoking stories" and it is continuously flashing. Everything works, ie. I can still search the net, etc. but this is driving me crazy. I have tried everything from checking settings, through extension conflicts and resetting, but nothing makes any difference. I even uninstalled and reinstalled Firefox but it came back with the same problem. i have windows 10 and am getting ready to upgrade to 11, but I would like everything working as it should before doing the upgrade. I even tried to change my profile, but I'm not sure how to do it and it made no difference. Any help will be much appreciated.

Asked by gwilson5 1 week ago

Websites are blank?

When I click on a website the page is completely blank. Not loading, no error message, just white. It happens on a lot of web pages but not all of them. Youtube is fine b… (read more)

When I click on a website the page is completely blank. Not loading, no error message, just white. It happens on a lot of web pages but not all of them. Youtube is fine but a lot of others dont. there doesnt seem to be any pattern to the type of websites that dont work. sometimes the website will work the first time but if I close the tab and then click on the link again it wont work. It seems like the code of the website has somehow been deleted? (see photos). Ive tried disabling literally every extension I have and reloading the page but nothing happens.

Asked by xXSP4RKL3_D0GXx 1 week ago

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 2 weeks ago

Last reply by markwarner22 2 weeks ago