Showing questions tagged: اعرض كل الأسئلة

drag and drop keeps breaking.

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently. i think i have f… (read more)

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

Asked by goombabomber11 31 minutes ago

Duplicate e-mails

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses a… (read more)

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses and a spam addy. I use those other 3 addys sparingly, but only for sites I want to maintain distance from, and any I suspect might be spammers.

Thunderbird has worked wonderfully for me for some years, but recently, I have been getting duplicate messages in 2 of my 3 dummy accounts for every one that is legitimately sent to my main account. None ever show up in that 4th account, but I did just receive an e-mail that was intended for that 4th account, and the inbox acted as it should (no duplicates anywhere).

I have spent a couple of hours with a very dedicated service rep from my ISP, and she was unable to find any solution. She suggests that reaching out to Firefox is the next logical step.

Asked by curl-dive 41 minutes ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 3 hours ago

Last reply by cor-el 1 hour ago

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (read more)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Asked by larryadow 1 week ago

Last reply by zeroknight 2 hours ago

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 3 hours ago

Last reply by zeroknight 2 hours ago

Downloaded CSV file gets saved in XML format

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. Howe… (read more)

I use a web application that lists items in a table, which provides a link to download the table as a CSV file. It used to work fine in previous versions of Firefox. However, in the current version, while the file save dialog defaults to a filename that ends in .csv and CSV is selected in the "Save as type:" drop-down, the data in the file that Firefox actually saves is in XML rather than CSV format. I don't know in which version of Firefox this behavior changed, as it's been a couple years since I tried to use this feature. Or I suppose it actually could be a new bug. I do know that when I use the same feature in Microsoft Edge, it saves the CSV file in the correct format, so this behavior seems to be peculiar to Firefox, rather than anything wrong with the web application.

Asked by KevinR1 3 hours ago

Proton Emails Don't Show Attached Inline Pictures

Windows 11 Firefox browser 125.0.1 In Proton Mail, when I receive an email with an picture attached inline, I get the following error message: "Your browser could not ve… (read more)

Windows 11 Firefox browser 125.0.1

In Proton Mail, when I receive an email with an picture attached inline, I get the following error message: "Your browser could not verify the remote server's identity. The image might be hosted using the http protocol." Is this issue with settings in Proton or Firefox? How do I fix this? See image below. Thank you.

Asked by 2doxiedad 1 day ago

Last reply by cor-el 4 hours ago

Firefox page flickers

I recently got a new computer. Installed firefox onto it. Brought over my profile with all my data and bookmarks. But for the life of me, the page would just sporadically… (read more)

I recently got a new computer. Installed firefox onto it. Brought over my profile with all my data and bookmarks. But for the life of me, the page would just sporadically flicker. I tried messing with the settings; performance settings; hardware acceleration. I tried refreshing firefox. But nothing.

Asked by anger01 18 hours ago

Last reply by zeroknight 6 hours ago

Firefow shortened amount of available homepage shortcuts

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to… (read more)

Firefox decided to remove the total amount of homepage shortcuts. For months, it allowed for 4 rows and 8 columns, with blank "Add Shortcut" shortcuts. This allowed me to organize or split my shortcuts better. This morning, it decided to move all shortcuts together. As per the "Before" and "After" screenshots attached.

Usual disclaimers: Firefox 125.0.1 (64-bit) on Windows 10 No Config edits No extensions currently installed manipulate, affect or otherwise influence shortcuts

Please advise.

Asked by RC PD 9 hours ago

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (read more)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Asked by Tuğrul 11 hours ago

Firefox updates

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally … (read more)

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

Asked by de-nouement 4 days ago

Last reply by NoahSUMO 21 hours ago

failed to update firefox.. so frustrated..

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...noth… (read more)

something apparently got corrupted in firefox.. i tried running update and i keep getting failed to update.. i have refreshed.. i have uninstalled and reinstalled ...nothing. i am sure there is a folder or file somewhere that is corrupted and i cannnot find it. because even when i uninstall and reinstall fresh. all my bookmarks are there .. how to i start a TRUE NEW install??

Asked by dj3642a 23 hours ago

Last reply by cor-el 23 hours ago

Firefox doesn't copy anything to the clip board. Tunderbird either

I've had an ongoing issue with Firefox now for several months since upgrading to windows 11. When I try to copy text, or images, url's or anything really that is supposed… (read more)

I've had an ongoing issue with Firefox now for several months since upgrading to windows 11. When I try to copy text, or images, url's or anything really that is supposed to go to the clipboard, it copies a blank text with no data instead. I can copy text and images from other programs and even paste them into text fields on Firefox but I can't copy from Firefox to anything else and it's frustrating.

I recently got forced into upgrading Outlook in windows and hated it so I started using Thunderbird and surprisingly, I have the exact same issue there as well.

I have tried: Running Firefox in safe mode (Shift + Left Click) Resetting Firefox Switching Back to default themes Disabling hardware acceleration Updating to the latest Beta Build (v126) Running Firefox Developer edition

I really want to get this fixed and working, I don't want to have to switch to another browser =/.

Asked by DiggPen 1 day ago

Last reply by kravtsovmaxim2021 1 day ago

YouTube and Firefox on Mac

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the si… (read more)

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

Asked by sandra60 1 day ago

Firefox always plays sound out of my usb devise if even though i windows uses aux

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio o… (read more)

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

Asked by silasfoldbo 1 day ago