Showing questions tagged: اعرض كل الأسئلة

Session Lost due to Firefox Crash

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted.… (read more)

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Asked by Darkmight11 3 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

AVC video playback is periodically malfunctioning on Firefox 133.0.3 after updating Intel Graphics driver to 32.0.101.6129

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really … (read more)

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

Asked by rjys365 3 months ago

Last reply by sstvytac 1 month ago

"Please enter primary password" multiple times per day or per hour

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away… (read more)

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

Asked by dhg 2 months ago

Last reply by KT 1 month ago

Firefox Browser click-and-drag window move prompts unwanted window auto-resize

Regarding Firefox Browser 133.0.3 (aarch64) running on a MacBook Pro, macOS 15.0.1 (24A348): Click-and-drag movement of open windows to a different point on screen, typi… (read more)

Regarding Firefox Browser 133.0.3 (aarch64) running on a MacBook Pro, macOS 15.0.1 (24A348):

Click-and-drag movement of open windows to a different point on screen, typically toward upper left, periodically results in an automatically activated resizing of the window (to occupy more of the screen). The change is not to a full-screen mode, just larger—filling in open desktop space created by the window move.

Please advise, what control can be reset to stop this unhelpful, and uninvited (now default) browser operation?

Note, (1) we have searched Support posts and articles without finding an answer. And (2), the bug or glitch being queried is a serious enough aggravation in our daily work, that we will consider abandoning Firefox as a default browser if we do not find an easy, permanent solution.

Asked by r9dgp2xnqq 1 month ago

MISSING BOOKMARKS ICON

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websit… (read more)

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

Asked by QueenBoo 2 months ago

Last reply by N.Aumond 1 month ago

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (read more)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 2 months ago

Last reply by aodgizmo 1 month ago

display issue on LinkedIn pages

On LinkedIn some ellipsis/see more buttons are not properly displayed, for instance in "About" sections. See attachment, I took the screenshot on both Firefox (133.0.3/Ub… (read more)

On LinkedIn some ellipsis/see more buttons are not properly displayed, for instance in "About" sections. See attachment, I took the screenshot on both Firefox (133.0.3/Ubuntu) and Chromium.

The offending html code is this

    <button class="inline-show-more-text__button
               inline-show-more-text__button--light
               link" aria-expanded="false" role="button" type="button">
             …see more
    </button>

Asked by Mathieu D 1 month ago

Firefox doesn't respond to command but Safari does.

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay… (read more)

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay for something on the UFT.org website. It worked. I needed to make another purchase on the same website and page but I got a message that there was an error with my credit card info. I tried again. I tried another credit card. I signed out and back in and repeated everything and still got the same message. I copied the url, went to Safari, pasted the url, entered my info and was successful in making the payment. I am using Firefox 133.0.3. What might be happening to cause these problems?

Asked by RichZas 2 months ago

ChatGPT Login fails on Firefox while works on Chrome AND iPhone

I am a card carrying FireFoxian. Please note: Firefox User since like Version One... I h@te Chrome. All of a sudden BAM I cannot log into ChatGPT from Mozilla Firefox. It… (read more)

I am a card carrying FireFoxian. Please note: Firefox User since like Version One... I h@te Chrome. All of a sudden BAM I cannot log into ChatGPT from Mozilla Firefox. It authenticates then says there is an error. Private doesn't work. Clear history doesn't work. Should I go back to a previous verson of Firefox? 133.0.3 (64-bit)but it's the only one that works. HELP. Thanks Guys. See images. marcij@harvestcapitalholdings.com

Asked by MarJ CSB 2 months ago

How to use Firefox address bar to search when using Startpage as the search engine

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no… (read more)

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no search happens. Instead, I just get the Startpage home page and then have to retype the same thing in there! How do I solve this?

Asked by Carole Eddington 2 months ago

Last reply by Standard8 2 months ago

How to use a wildcard in a domain in the Allowed Websites - Pop-ups

As a teacher, daily I use a web conferencing service called BigBlueButton by BlindSideNetworks.com. Everytime I use it I need to allow pop-ups. This is because it assig… (read more)

As a teacher, daily I use a web conferencing service called BigBlueButton by BlindSideNetworks.com. Everytime I use it I need to allow pop-ups. This is because it assigns a new website name to the webconference session. Please take a look at the attached screen shot. I'd like to be able to put a wildcard in the domain name so that any random variation that is assigned will allow pop-ups.

Asked by Geoffrey 2 months ago

What can i do to stop this horrible PIPicture on YTube on Linux now ?

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now&… (read more)

i have Linux Cinnamon 22 and want to stop the PIP on YT. I disabled/unchecked box for PIP on FFox and PIP still happen on YT. What can i do to stop this horrible PIP now ? thank you.

Asked by lauraiancu 2 months ago

Last reply by cor-el 2 months ago

Logging in and having the password come up automatically

Up until a few days ago when I was logging into email my password for that would come up automatically. The same applied to other logins butr no longer happens. Why … (read more)

Up until a few days ago when I was logging into email my password for that would come up automatically. The same applied to other logins butr no longer happens. Why

Asked by Mac 2 months ago

Firefox does not play music or video with sound when the headphones are off

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music o… (read more)

Hello! I'm connect my HUAWEI FreeBuds 5i to macbook. Listen some music, watch video on web without problem. When I put the headphones in the case, I realized that music or video with sound doesn't play until I take them out and put them in my ears. Music and videos automatically stop playing. Video without sound is played normally. At the same time in Safari everything plays normally. Function "Forget device" didn't work for me.

How can this be fixed?

Asked by rostovtsev.vd 2 months ago