restoring bookmarks

I had to erase my laptop and am in the process of resetting it up. I used firefox prior and am trying to see if it is possible to restore all my previous bookmarks etc. I… (read more)

I had to erase my laptop and am in the process of resetting it up. I used firefox prior and am trying to see if it is possible to restore all my previous bookmarks etc. I was told it automatically backed them up.

Open 1

update Firefox

Hello, I have Macbook using Firefox 115.33 and from time to time i got a note asking to update .I would appreciate if you could help me to do so Thank you Regards Humphre… (read more)

Hello, I have Macbook using Firefox 115.33 and from time to time i got a note asking to update .I would appreciate if you could help me to do so Thank you Regards Humphrey Louis Moorghen

Open 6 50

I am not a robot keeps coming up, and says to verify pictures

Lately I have this I'm not a robot come up, and even after I check the box, I can't verify the pictures they set up with google. Keeps on going to the next one, and so on… (read more)

Lately I have this I'm not a robot come up, and even after I check the box, I can't verify the pictures they set up with google. Keeps on going to the next one, and so on. How do I look for a bad extension or whatever? I'm having to use Chrome for now.

Open 1

I can't find the button that allows me to reopen as saved, closed tab group.

I can not seem to find the button to open a saved, closed tab group. I have googled, and there seems to be a lot of people with the same issue. However, None of the infor… (read more)

I can not seem to find the button to open a saved, closed tab group. I have googled, and there seems to be a lot of people with the same issue. However, None of the information given under those forums provides me with a clear, easy solution. Please help.

Open 2 1 49

Top bar/frame of Firefox window has disappeared

With the latest updates, my Firefox window has no way to minimize/resize/close the window. (There are also no tabs/bookmarks) I see nothing in the settings options that s… (read more)

With the latest updates, my Firefox window has no way to minimize/resize/close the window. (There are also no tabs/bookmarks) I see nothing in the settings options that seems relevant.

Using Windows 11 on Lenovo laptop, Firefox 152.0.5

Open 1

Request for Refund – Mozilla VPN Subscription

Dear Mozilla Support Team, I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period. According to your Terms of Service, I am el… (read more)

Dear Mozilla Support Team,

I recently subscribed to Mozilla VPN and cancelled my subscription within the 30-day refund period.

According to your Terms of Service, I am eligible for a full refund. Therefore, I kindly request a refund of the €9.99 charge to the original payment method.

If you require any additional information to process my request, such as the email address associated with my account or my order number, I would be happy to provide it.

Thank you for your assistance. I look forward to your confirmation that the refund has been processed.

Kind regards,

Jakob

Open 1

Why can't they fix this problem where every update destroys all my personal settings and passwords?

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, wh… (read more)

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Open 3 168

Transfering Bookmarks & Passwords after reseting my PC - Not synced with Account-login?

Hi, I assumed that bookmarks and passwords were tied to my account and that by logging in; I would sync them in automatically. I just reset my Windows 11 and had all file… (read more)

Hi,

I assumed that bookmarks and passwords were tied to my account and that by logging in; I would sync them in automatically. I just reset my Windows 11 and had all files deleted.

I used to do this with Google Chrome, but now that I'm a Firefox user, resetting my PC and logging into Firefox after a fresh download, I have nothing? I cannot find anywhere to sync this back, do I have any hope or did I miss the opportunity?

Open 1