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Firefox won't let me open "Xfinityconnect.email.comcast.net"

For the last 3 days every time I try to access my email account, "xfinityconnect.email.comcast.net", a warning comes up saying Firefox won't let me connect. "Warning: Pot… (read more)

For the last 3 days every time I try to access my email account, "xfinityconnect.email.comcast.net", a warning comes up saying Firefox won't let me connect. "Warning: Potential Security Risk Ahead". I have scanned my computer and removed any threats, viruses, malware etc. but the warning continues to block my mail program. Help!

Asked by eugenia327 1 day ago

Last reply by cor-el 1 day ago

Every time I log onto Zoom I have to download the app again-how correct this?

Zoom help tells me I have to make sure the setting for the Zoom plug-in to always be on but I don't know how to do this, or even if I have a Zoom plug-in. Thanks for any… (read more)

Zoom help tells me I have to make sure the setting for the Zoom plug-in to always be on but I don't know how to do this, or even if I have a Zoom plug-in. Thanks for any help!

Asked by Bee 2 weeks ago

Last reply by jscher2000 2 weeks ago

  • Archived

FF 70 on Mac : No more title in the title bar. How to fix it.

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for you… (read more)

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for your help. Nick

Asked by Saint.112 7 months ago

Last reply by Prisss 1 month ago

tabs do not move through fields within a window as they should

My server throws up subwindows with several fields, e.g., for proxy verification or login. Firefox positions the cursor in the first field OK. But if I click tab key at… (read more)

My server throws up subwindows with several fields, e.g., for proxy verification or login. Firefox positions the cursor in the first field OK. But if I click tab key at the end of entering characters in that field, the cursor does not go to the next field as I expect. It goes to the first tab in the Firefox top bar of open tabs. Another tab click takes me to next tab in Firefox. After all top bar tabs are entered in sequence, another tab click takes me back to the subwindow, and then I CAN tab through the fields within the subwindow in sequence. Is there a config setting to disable tab clicks from jumping to top bar tabs, and just take me through the fields in the subwindow?

Asked by carl 2 months ago

I just refreshed Firefox 74 and I cannot restore passwords?

I have tried substituting logins.jason and key4.db in mac library from old firefox saved file in my library folder, which used to work. Doesn't now. I am now using Lockw… (read more)

I have tried substituting logins.jason and key4.db in mac library from old firefox saved file in my library folder, which used to work. Doesn't now. I am now using Lockwise. I logged in, sync was turned off, I turned it on, and hit sync, on same mac device, it cycles but still no old passwords showing on sites on my Mac. It's like all old profiles have been lost. Help!

Asked by gtsl 2 months ago

FF 71 moves tabs back to the top

After updating FF to v71 (Mac) my tabs are once again at the top of the window, instead of under the urlbar and bookmarks toolbar. Anyone have a new fix for this? I don'… (read more)

After updating FF to v71 (Mac) my tabs are once again at the top of the window, instead of under the urlbar and bookmarks toolbar. Anyone have a new fix for this?

I don't see why Mozilla just can't let people put the tabs where they want and be done with it. Stuff like this used to be one of the great appeals and strengths of FF. It just feels like, which each new update, FF loses more and more of its soul.

Asked by Thorzdad2 5 months ago

Last reply by cor-el 4 months ago

my browser/tab titles have disappeared and I've tried everything. any advice?

I rely on browser titles as an visual anchor while switching between tabs to remember where I am. recently they've disappeared and I've tried - hamburger menu > custom… (read more)

I rely on browser titles as an visual anchor while switching between tabs to remember where I am. recently they've disappeared and I've tried

- hamburger menu > customize > toggling "show title" - tinkering with addons - tinkering with preferences - quitting and restarting - toggling addons

any ideas? page titles are one of the reasons I switched full time to Firefox and I'm frustrated! TIA

Asked by yankinatl 5 months ago

Last reply by jscher2000 5 months ago

Firefox Survey Leads to Spam

Yesterday after I upgraded Firefox, I got a survey from Firefox with an offer to enter my name for a $1k raffle. When I clicked yes, it took me to a site National Consume… (read more)

Yesterday after I upgraded Firefox, I got a survey from Firefox with an offer to enter my name for a $1k raffle. When I clicked yes, it took me to a site National Consumer Center(promotionsonlineusa.com and amarktflow.com) and RewardZone(contact.rewardzoneusa.com) where I was asked many survey questions to enter my name in the raffle. Today my email box is filled with health product spam that is clearly related to that survey. Does Mozilla know what it got itself and its users into with that raffle and survey?

Asked by sabatia7 5 months ago

Last reply by user633449 5 months ago

Can't delete usernames, using shift+delete doesn't work.

I have looked on google, looked in firefox help and can't delete autofill user names. I don't want to delete passwords just usernames I've typed incorrectly. I have a mac… (read more)

I have looked on google, looked in firefox help and can't delete autofill user names. I don't want to delete passwords just usernames I've typed incorrectly. I have a mac and its says to highlight name and click shift+delete. I do this and nothing happens. Super frustrating since this is what is supposed to work.

Asked by Oneuser 5 months ago

Last reply by cor-el 5 months ago

In what direction Firefox Sync works?

I have Firefox on several devices. I turned syncing of bookmarks off for now, but as I need some of them on my current device I'd like to know in what direction FF syncs … (read more)

I have Firefox on several devices. I turned syncing of bookmarks off for now, but as I need some of them on my current device I'd like to know in what direction FF syncs bookmarks? If Device A has one set of bookmarks and Device B has the other one or none, will FF delete bookmarks on Device A, merge or add them to it?

Asked by scrutinizer1 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Since the last firefox update, it takes over my xterm cursor after 5 seconds after every mouse click - interrupting my typing; how to fix this?

After a mouse click in the xterm window, the cursor focus is taken away from xterm by firefox after 3 seconds. It comes back after a 10 second wait and then stays in xter… (read more)

After a mouse click in the xterm window, the cursor focus is taken away from xterm by firefox after 3 seconds. It comes back after a 10 second wait and then stays in xterm. This did not happen before the latest update (version 70.0) - which also changed the logo.

Asked by wakker 7 months ago

Last reply by Danny Colin 7 months ago

  • Archived

What is the point of hidden tabs, and why does it mess up extensions like "Simple tab groups"?

It seems like the feature is super bugged and fundamentally flawed. Not only is it halfbaked, but I have very little to no control over how it works. I end up with 40 hid… (read more)

It seems like the feature is super bugged and fundamentally flawed. Not only is it halfbaked, but I have very little to no control over how it works. I end up with 40 hidden pages because of my style of browsing. Even using the Simple tab groups gets unnecessarily convoluted. Ive got like 60 hidden tabs in this browser window alone, but they arent displayed logically and you cant tell if they are assigned to another window in STG or what. So, whats the point of it? Why must I, as someone with amply memory and storage, must deal with its illogical behavior?

Asked by Lex 7 months ago

Last reply by jscher2000 7 months ago

  • Archived

Could you please tell me how to prevent BLOCKED websites from storing cookies

Although I have blocked Youtube, Facebook, Yahoo and many more undesirable websites (which I NEVER VISIT) in "Manage Permissions, I keep having cookies from these sites w… (read more)

Although I have blocked Youtube, Facebook, Yahoo and many more undesirable websites (which I NEVER VISIT) in "Manage Permissions, I keep having cookies from these sites when I set my cookie preferences to : Block All Third Party cookies. Could you please tell me why is that and I to prevent this to happen. Best regards, B Cavanagh

Asked by bcavanagh.foto 8 months ago

Last reply by jscher2000 8 months ago

  • Archived

Virus download

I just got a download message that says, You have chosen to open bridge3.331.1_en.html which is, Firefox Document (189 KB) from: https://imasdk.googleapis.com What should… (read more)

I just got a download message that says,

You have chosen to open

bridge3.331.1_en.html

which is, Firefox Document (189 KB) from: https://imasdk.googleapis.com

What should Firefox do with this file?

  Open with   Firefox (default)

Fairly sure this is a virus of some sort, not sure where exactly it came from. Anyone else run into this?

Asked by gwingard 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Retreiving bookmarks after starting Firefox in safe mode

A few months ago I started Firefox in safe mode ( I don't remember why because it was so long ago). After quitting Firefox and starting it up again I lost ALL my bookmark… (read more)

A few months ago I started Firefox in safe mode ( I don't remember why because it was so long ago). After quitting Firefox and starting it up again I lost ALL my bookmarks and other settings (my profile). I researched how to find them again but it would not let me install the old profile. It simply refused to return to the older profile for some kind of security issue. Can anyone explain why this happened and how I can at least get my old bookmarks back?

P.S. The reason I didn't report this earlier is that there was NO WAY I could access this support area even through my account. I now seem to be able to do this so perhaps it was a technical issue with Mozilla that has now been resolved.

Asked by drewwilliamson86 9 months ago

Last reply by cor-el 9 months ago

  • Archived

What is the meaning of a red triangle enclosing an exclamation point in the corner of a webpage icon on the "top hits" page?

On my "top hits" icons page, three sites (Huffington Post, Alternet and the Washington Post) are marked on the bottom with exclamation points inside red triangles. What … (read more)

On my "top hits" icons page, three sites (Huffington Post, Alternet and the Washington Post) are marked on the bottom with exclamation points inside red triangles. What does this mean? I've continued to visit those sites & I'm developing some weird problems on, not Firefox, but Thunderbird program. I don't have an anti-virus program installed, on the recommendation over the years of several technicians. Perhaps that information is outdated? Thanks for your reply! Barbara

Asked by Bee 12 months ago

Last reply by McCoy 12 months ago

  • Archived

How to handle text on websites looking like little boxes wih an "A" in each?

After running Firefox for a time - 1 to 3 days - every character in the regular text on very website is replaced by a small box with an "A" in it. I am on Mac 10.9.5. Res… (read more)

After running Firefox for a time - 1 to 3 days - every character in the regular text on very website is replaced by a small box with an "A" in it. I am on Mac 10.9.5. Restarting Firefox doesn't help. The only thing that helps is my normal maintenance: Repair permissions in Disk Utility, restart in Safe Boot mode, wait for the hard disk to settle down, restart regularly. Firefox didn't always do this. Now it does it all the time.

Asked by penz 1 year ago

Last reply by cor-el 1 year ago