Showing questions tagged: Show all questions
  • Archived

FF 70 on Mac : No more title in the title bar. How to fix it.

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for you… (read more)

Hi all Since I installed FF 70.0 there are no more titles in the title bar. I looked in the Preferences and found nothing. I am running OS X 10.9.5 Mavericks. TIA for your help. Nick

Asked by Saint.112 7 months ago

Last reply by Prisss 2 months ago

  • Archived

Tab bar has moved down into webpages so titles no longer visible.

One day the tab titles partially dropped down off the black strip of the tab bar into the web pages. It is now very hard to read the titles. How do I get them back up? Th… (read more)

One day the tab titles partially dropped down off the black strip of the tab bar into the web pages. It is now very hard to read the titles. How do I get them back up? Thanks for your help.

Asked by Anne 7 months ago

Last reply by Dinushi Dhananjani 7 months ago

  • Archived

How to force webp images to fallback to jpg

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or pn… (read more)

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or png images? I know .webp images support is an improvement, but for my case I need to export a lot of pictures from websites using a drag'n drop from Firefox to Windows Explorer. As webp images are not supported natively by Windows, this is useless... I would like to get the standard image instead.

Remark : Before Firefox v70, it was possible to force it tweaking about:config : "image.http.accept" = "image/webp,*/*" > change to "*/*" But this tweak is not working anymore.

Asked by syldub 7 months ago

Last reply by jscher2000 1 month ago

  • Archived

Gmail icons not showing in Firefox

Firefox doesn't show Gmail icons. I've tried to uninstall completely, removing temporary folder, appdata folders, and then install again but it doesn't work. I'm using th… (read more)

Firefox doesn't show Gmail icons. I've tried to uninstall completely, removing temporary folder, appdata folders, and then install again but it doesn't work. I'm using the latest version on Windows 10. The first image shows gmail site in Firefox (icons aren't shown properly), the second one in Chrome (icons are shown properly). Is there any solution to this issue? Thank you.

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Asked by al3sim 7 months ago

Last reply by bedeegc 5 months ago

  • Archived

Notifications not working

Since updating to Firefox 70.0 my desktop notifications aren't working on Windows 7 PC. I used to get a notification near the Windows taskbar when I received an email or … (read more)

Since updating to Firefox 70.0 my desktop notifications aren't working on Windows 7 PC. I used to get a notification near the Windows taskbar when I received an email or a facebook event. I've checked in Firefox options and they are definitely enabled. I've also checked on the permissions for the individual sites and notifications are definitely set to Allow. I've tried clearing the cache/cookies/data completely. I've also tried disabling notifications and then re-enabling them

Asked by DavidM 7 months ago

Last reply by McCoy 7 months ago

  • Archived

Firefox Crashing

My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are s… (read more)

My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are some: downloading from another site; printing from email like emailed tickets; clicking on some items in Firefox Options, opening a second window in Firefox.. There seems to be no specific pattern. I have uninstalled & installed again several times. & I have also updated. Nothing helps or stops the crashing. It is very frustrating & inconvenient. I have run anti-virus & malware scans. I prefer Firefox to Chrome, but may have to change my default browser if this crashing problem cannot be fixed. Please advise. It might be useful if I could actually talk to someone. thank you. Jonathan Rose xxxxxxxx.xxxx@xxx.xxx xxx xxx-xxxx


(personal data removed by moderator; please do not post personal data on a public forum)

Asked by jonathan.rose 6 months ago

Last reply by FredMcD 5 months ago

  • Archived

topsites

Topsites disappeared with update to 70.0 64-bit. I added imdb and msn to havePinned but they don't show up in the blank tab. I attached a screenshot of config with a sear… (read more)

Topsites disappeared with update to 70.0 64-bit. I added imdb and msn to havePinned but they don't show up in the blank tab. I attached a screenshot of config with a search for topsites.

Asked by tinutuva 7 months ago

Last reply by spare1 7 months ago

  • Archived

Questions about Content blocking in Firefox 70.

There is a strange thing with Firefox Content blocking after Firefox 70 update - when I visit some site Firefox reports that it has tracking cookies but this cookies loca… (read more)

There is a strange thing with Firefox Content blocking after Firefox 70 update - when I visit some site Firefox reports that it has tracking cookies but this cookies located in the list of blocked and allowed at the same time, also I saw purple shield in adress bar, so Firefox block something on this time. But on another site I have grey shield wilth same cookies in blocked and allowed lists again. So my question is why Firefox puts same cookies in the list of blocked and allowed and why it shows me different shield in similar situation?

Asked by Vitaliy1993 7 months ago

Last reply by Malsha Rajapaksha 7 months ago

  • Archived

Enhanced Tracking Protection not detecting any trackers - stopped working after reinstalling Firefox

I had to reinstall Firefox browser. After reinstalling, I have noticed that the Tracking Protection shield was always grey. For every site I go to, the Tracker Protection… (read more)

I had to reinstall Firefox browser. After reinstalling, I have noticed that the Tracking Protection shield was always grey. For every site I go to, the Tracker Protection summary (dropdown after clicking the shield) always says "No trackers known to Firefox were detected on this page". This is for sites that previously I know Firefox was blocking trackers.

I'm wondering if perhaps during the reinstall I've lost the file of known trackers somehow? Already tried reinstalling and restarting.

Thanks in advance for any help.

Asked by Jake 7 months ago

Last reply by stuartspouse 4 months ago

  • Archived

Getting error "you must log in to this network before you can access the internet". even though we have internet connection and IE is working

We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgrad… (read more)

We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgradation of 69.0.2 version in citrix images.

Asked by nagendra.meda16 6 months ago

Last reply by Wesley Branton 6 months ago

  • Archived

Why isn't my bookmark restore file type recognized?

I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Res… (read more)

I'm trying to restore my bookmarks after reinstalling Windows 10. They were saved in a windows.old file on my Passport. I used the Import and Backup button, selected Restore, and choose my file. It's a json file. It then gave me an error message "unsupported file type."

BTW, the file ends in .jsonlz45dd510a6. It's not recognized as a json file, so I had choose 'all files" and then highlighted it to select it, and received the above error message. I then tried making a copy but omitting the letters and numbers after .jason, and tried using that, but got an error message "unable to process the backup file."

Asked by justchris63 6 months ago

Last reply by jscher2000 6 months ago

  • Archived

Firefox crashes

firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox an… (read more)

firefox crashes all the time ,especially facebook,i thought it was my video card ,so i went out and bought a new video card,it still crashes,i have uninstalled firefox and reinstalled firefox ,i have disabled all addons ,i have disabled hardware acceleration,i have no problems with any other browser but firefox,here are a list of my Submitted Crash Reports

Report ID 	Date Submitted
bp-16b09feb-b3ff-491d-a4df-589610191101	10/31/2019 8:42 PM
bp-05d3f1d6-6544-42b6-8a93-4b7d90191101	10/31/2019 8:42 PM
bp-3d49258d-8329-43bc-b12b-ec6060191101	10/31/2019 8:42 PM
bp-a9bb5b83-0156-4889-8ade-5654a0191101	10/31/2019 8:42 PM
bp-8d65c347-e7da-428c-a0a1-cc73a0191101	10/31/2019 8:42 PM
bp-e997aad8-83fb-463b-95c2-5d09f0191101	10/31/2019 8:42 PM
bp-9dea9c85-c7af-4768-9f07-7d73c0191101	10/31/2019 8:42 PM
bp-4defdd9c-4769-4095-88cc-9dd480191101	10/31/2019 8:42 PM
bp-68a02a5e-a616-4078-a809-38c1b0191101	10/31/2019 8:42 PM
bp-38ce48a5-163f-498b-9e1f-9ffe10191101	10/31/2019 8:42 PM
bp-1adbe766-36f5-4ae4-b136-52caf0191101	10/31/2019 8:42 PM
bp-b612586e-5401-4df6-a224-ed9680191101	10/31/2019 8:42 PM
bp-0ddc7b93-38a3-4eb1-ad63-2b3cd0191101	10/31/2019 8:42 PM
bp-cb27a289-b363-4332-9990-3b2d70191101	10/31/2019 8:42 PM
bp-700f5711-8fa4-48bf-bb16-9ded00191101	10/31/2019 8:42 PM
bp-2f24687f-30f8-4030-a5a4-840ca0191101	10/31/2019 8:42 PM
bp-61276529-8670-4204-a560-deffa0191101	10/31/2019 8:42 PM
bp-721dc18c-d7e9-4aba-bc59-27afb0191101	10/31/2019 8:42 PM
bp-32bfe253-09aa-4429-ad20-74bfb0191101	10/31/2019 8:42 PM
bp-6c1f3094-a02f-4367-92df-bf2e70191101	10/31/2019 8:42 PM
bp-4af7a733-6dbf-4169-ae1d-798cf0191101	10/31/2019 8:42 PM
bp-52d07d13-1be0-47a0-a55b-6a9450191101	10/31/2019 8:42 PM
bp-6308e35e-ab2e-4d33-adc0-953480191101	10/31/2019 8:42 PM
bp-ae7ff966-bec2-48ce-82ed-f41740191101	10/31/2019 8:42 PM
bp-8674aa59-6cb7-4ba3-a875-37d420191101	10/31/2019 8:42 PM
bp-748820ce-efd8-4248-9381-8d0dc0191101	10/31/2019 8:42 PM
bp-bddee557-64ef-43aa-80cf-067860191101	10/31/2019 8:42 PM
bp-f087b130-bf32-4ac6-9b84-b18ee0191101	10/31/2019 8:42 PM
bp-115461f8-bfa5-4acf-86af-e46220191101	10/31/2019 8:42 PM
bp-96539755-a955-47f7-843d-e1e270191101	10/31/2019 8:42 PM
bp-7c01cedd-8a78-4199-91d1-f2e160191101	10/31/2019 8:42 PM
bp-0d7b38ed-ac3a-4823-a207-771360191101	10/31/2019 8:42 PM
bp-91c7fce1-12e9-4e9d-810c-136920191101	10/31/2019 8:42 PM
bp-0eeb5a35-3fd7-4836-8e4f-2066b0191101	10/31/2019 8:42 PM
bp-083c2749-38b9-4962-8bdc-c8ee30191101	10/31/2019 8:42 PM
bp-f807eb85-ebe7-4d7f-9394-afc2d0191101	10/31/2019 8:42 PM
bp-b6898d39-78c7-4508-8be7-1bc840191101	10/31/2019 8:42 PM
bp-17db0d06-6748-451d-911c-6eaab0191101	10/31/2019 8:42 PM
bp-663087ab-ceaa-4d24-85e8-949150191101	10/31/2019 8:42 PM
bp-3b21bd64-701b-4527-8656-1307c0191101	10/31/2019 8:42 PM
bp-1a4a042f-4748-45a0-8c89-e65ae0191101	10/31/2019 8:42 PM
bp-9333a76b-b030-4e2d-9cfe-d7c510191101	10/31/2019 8:42 PM
bp-307473ec-c3e5-4589-b03a-6ac330191101	10/31/2019 8:42 PM
bp-fcb26957-4e74-4f0b-82bd-cb1560191101	10/31/2019 8:42 PM
bp-803163b1-3c52-4e4e-b167-e27860191101	10/31/2019 8:42 PM
bp-45006af9-b3b3-4614-a89a-d7fb50191101	10/31/2019 8:42 PM
bp-26a68211-9a29-45f7-bbae-112d10191101	10/31/2019 8:42 PM
bp-c4802a8d-6106-4bd5-b78f-177960191101	10/31/2019 8:42 PM
bp-5ff6f14c-3d2c-4394-852b-bcf9a0191101	10/31/2019 8:29 PM
bp-5841110f-b418-4ad0-b40b-2f8830191030	10/30/2019 6:30 PM
bp-0c306469-f273-40f6-bedc-947110191020	10/20/2019 1:03 PM
bp-e92d23f7-484d-4924-bdb8-2e2f70191101	11/1/2019 12:02 PM

Asked by dennis215 7 months ago

Last reply by Senali Madawala 7 months ago

  • Archived

I want to get rid of the dropdown search bar permanently.

Remaking this thread because my old one (https://support.mozilla.org/en-US/questions/1249273#answer-1236713) was archived. The annoying dropdown bar when typing something… (read more)

Remaking this thread because my old one (https://support.mozilla.org/en-US/questions/1249273#answer-1236713) was archived. The annoying dropdown bar when typing something in the URL thingie appears once more, and I want it to stop doing that.

In addition, with this newest update of Firefox I can no longer view images at imgur, as they're all black... and Netflix has also stopped functioning. Is there a way to fix this please? I don't really want to revert to an older version of Firefox but I'll do it if I must.

Thank you for reading.

Asked by Irrelevant 7 months ago

Last reply by jscher2000 7 months ago

  • Archived

how can i disable tab scrolling

i open too many tabs i can't use firefox with hidden tabs that wastes my time and i can't deal with it, and there is no way from firefox i found on the web explaing that … (read more)

i open too many tabs i can't use firefox with hidden tabs that wastes my time and i can't deal with it, and there is no way from firefox i found on the web explaing that ? is there anyway to disable that

Asked by sinfulslave 6 months ago

Last reply by PBY 5 months ago

Installed Flash update. Firefox disagrees. Adobe says its already installed. Mint seems to agree.

Nothing seems to work. An appropriate plugin seems to be installed and, after downloading the latest version from Adobe, a retry informed me that Flash was already insta… (read more)

Nothing seems to work. An appropriate plugin seems to be installed and, after downloading the latest version from Adobe, a retry informed me that Flash was already installed. Firefox does not agree. The download from Adobe informs me that upgrading is a 3-stage process but takes me no further than stage 1. This used to be a doddle under XP. You just found and ran the executable file in the Download folder. I can find no executable files in my Download folder. My current Linux version is 18.3 Sylvia. I am sure that this used to be handled automatically by Firefox updates in previous Mint versions. Now, however, it doesn't seem to matter what I try - whether using the Mint's Software function or going onto Adobe's download page. I always seem to finish up in the same place with the computer just looking at me and declaring that Flash is already installed. The Firefox Addons list includes Flash but nothing I do will get it working.

Asked by Thermoman 5 months ago

Last reply by Zack 5 months ago

  • Archived

Is there a way to discard the latest update and go back to previous?

I used to watch MSNBC on a web site. I think it was from Europe. A month or so ago they stopped it if they say you had ad blocker on. BUT, on Ubuntu, the video would … (read more)

I used to watch MSNBC on a web site. I think it was from Europe. A month or so ago they stopped it if they say you had ad blocker on. BUT, on Ubuntu, the video would stop but the audio kept on, until today when it asked to upgrade. I did and now it all cuts out. I'd like to try the older version and see if I still get the audio.

Asked by pdsimdars 7 months ago

Last reply by lihininisansala95 7 months ago

  • Archived

Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this cont

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this a… (read more)

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this context." The documents should either open in the browser or trigger the desktop app. Installing older versions hasn't fixed this.

Looking for solutions, thanks

Asked by mrs.von 6 months ago

Last reply by Wim 2 months ago

  • Archived

Width of the tabs doesn't stay the same on FF70

The more tabs I open, the narrower they are to fit in window, right? Right. But it used to work the way that when I close multiple of them, they stayed the same size for … (read more)

The more tabs I open, the narrower they are to fit in window, right? Right.

But it used to work the way that when I close multiple of them, they stayed the same size for a second or so which meant closing multiple of them in a row was much easier (just click in the same place multiple times), right?

Well, it used to (work that way) because it doesn't anymore. Tabs are resizing instantly which is annoying. Here's my question: is there a setting in about:config that got resetted or something or FF70 doesn't have this function anymore? Thanks!

Asked by wvs 7 months ago

Last reply by jscher2000 7 months ago

  • Archived

Blurry text and other elements

Hi everyone. I have stumbled upon a weird issue and can't seem to solve it - some of the pages I visit seem to be blurry and lack sharpness in general. You can see it al… (read more)

Hi everyone.


I have stumbled upon a weird issue and can't seem to solve it - some of the pages I visit seem to be blurry and lack sharpness in general. You can see it all on screenshots attached. This happens in different places, using gmail just as an example. I am currently typing this in a tab next to that gmail one, text and images here are in perfectly good shape.


What I have already done:

- forced my NVidia GPU to work with Firefox since I intially suspected that it might be an integrated Intel GPU that is causing this (I might've done something wrong so if you suspect this might be it - please elaborate on how I could address this);

- double-checked font settings, zoom - all seems to be fine;

- reset ClearText settings;

- checked if this presists on an external monitor - it does.


I am not claiming this just started happening after the last update: I haven't used Firefox for some good time and am now considering switching back. Version is included on screenshots just for reference. I am currently on 70.0 (64-bit).


Any input would be immensly appreciated!


Thanks in advance.


P.S.: difference is clear if you open screenshots in separate tabs and switch between them, kinda hard to see it when embedded here =)

Asked by hsws 7 months ago

Last reply by cor-el 6 months ago