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  • Archived

My PC crashes whenever and only, when I am in a Firefox window. I have tried just about every version, including 20.0.1. The only stable version is 3.6.28.

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing … (read more)

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing the PC is 3.6.28, but this has a few rendering problems and some websites don't display properly. I have turned on crash reporting, but it never produces a report. I have done a firefox reset, but makes no difference. The system never stays up for more than 10 minutes. I have turned off hardware acceleration. What do you need from me to help identify the cause?

Asked by rnewfie 7 years ago

Last reply by runfrodorun 6 years ago

  • Archived

Lots of problems with Firefox

First, I completely uninstalled firefox completely, including all reg entries I found. I am now still having the same issue pop up again. When I restart the computer my f… (read more)

First, I completely uninstalled firefox completely, including all reg entries I found. I am now still having the same issue pop up again. When I restart the computer my firefox 20.0.01 reverts to 20.0 for no reason. It will not open links from e-mail saying that I must restart to complete an installation or complete an installation. I need to fix this as some things will not work. I have at least one add-on that is no longer available and I would like to find a way to back up all of my add-ons so that I can format the hard drive if there is not a better solution. I am hoping that someone can help.

Asked by ozman812 7 years ago

Last reply by John99 7 years ago

  • Archived

Some websites keep breaking, they work ok then break, using Windows 8, disabled add ons, reset Firefox still happens

I have just got a new laptop running Windows 8, I do not use the start screen, I have downloaded Start Windows 8 and only use the desktop. I have downloaded Firefox and … (read more)

I have just got a new laptop running Windows 8, I do not use the start screen, I have downloaded Start Windows 8 and only use the desktop. I have downloaded Firefox and I am currently using vesion 20.0.1

I added MyWot and Adblock Plus and Downloader Helper.

Initially I was having a problem with the display of Cnet and the odd other site. I figured this was likely to be an issue with Adblock Plus, I disabled it on that site and it was fine. I then started losing the email functions in Yahoo mail, 'move', 'forward' etc. that run along the top of the inbox, and the drop down menu to log out woudn't show. I've since been getting problems with the display of other websites such as booking.com and now the Facebook log in page. By displaying incorrectly, I mean things appearing in line and in Times New Roman.

I have restarted with add ons disabled that didn't fix it, so I reset Firefox. This had the sites working. I reinstalled MyWot, restaretd, stillworked. Reinstalled Downloader Helper, restarted, still worked. I did not reinstall Adblock. I was using the Transport for London wesbite which was fine until I logged out and then that page appeared in Times New Roman too. The Facebook log in page is also broken again. Does anyone have any suggestions? I know my way around a computer to an extent but I'm not that techy. I've done the auto add information below, I don't know what most of it means (Avast plug in has been disabled through all this).

I have not been having these problems on my old XP laptop that I've still been using.

Asked by WoodMoose 7 years ago

Last reply by thomdotcom 6 years ago

  • Archived

The first click on some webpages opens an ad in another tab

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically … (read more)

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically this is what happens:

1. I'll go to some webpage, it doesn't matter which page or what website its on, it seems to happen randomly from time to time. 2. I'll notice that when I mouse-over any of the links on the page that the mouse doesn't turn into the little pointing finger, the mouse just continues to look like the regular arrow. 3. The first click I make ANYWHERE on the page will cause an ad to open up in another tab and it will switch to that tab. 4. I close the tab and go back to my original tab and the page works normally now.

I have removed or disabled all suspicious looking addons, and I have also uninstalled a program that looked suspicious. I also ran a scan with Malwarebytes and it found a few 'infections' but the problem persists even after removing them. I know that the ads aren't part of the pages I visit. For example I was filling out a job application for Del Taco or something and I had this problem on one of the pages. Also I run a website and it even happens on my own website sometimes! Also just today Firefox randomly shutdown for no reason at all, one second I'm watching a Youtube video, the next second and looking at my desktop. No error, no nothing. I restarted Firefox and It gave me the "Well this is embarrassing" page. Any help would be greatly appreciated. BTW I'm using Windows 7 64 bit

Asked by Wichid 7 years ago

Last reply by Teddy Bear 6 years ago

  • Archived

Hotmail is making firefox crash.

I can open my hotmail e-mails in Firefox but every time I try to reply or write a new email, FF crashes :( I am using win xp pro on a dual core intel pc with 4 gb of ram… (read more)

I can open my hotmail e-mails in Firefox but every time I try to reply or write a new email, FF crashes :( I am using win xp pro on a dual core intel pc with 4 gb of ram.

Asked by haopengyou 7 years ago

Last reply by cor-el 6 years ago

  • Archived

I can't login on some websites, after I updated Firefox

Hello. I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the upd… (read more)

Hello.

I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the update to that latest version of Firefox. I haven't installed any new add-ons before the update, or after it.

I cleared the cache (using Ccleaner and also from within browser's options), but that didn't solve my problem. I also cleared cookies, deleted browsing history, made sure I accepted 3rd party cookies. I also un-ticked the "I don't want to be tracked" option. I made sure that the sites I can't login into are not blocked from accepting cookies, or from anything else.

I have some add-ons installed (Ad-block, HTTPS everywhere, etc.), which I disabled one-by-one to see if they were causing problems, but with no success. Since I could login before the update, it's clearly not an add-on problem here.

Thank you.

Asked by Yhod 7 years ago

Last reply by W0ND3RB0Y 6 years ago

  • Archived

Firefox 20.0.1 is crashing permanently

Hi folks, my Firefox is crashing permanently! I have disabled my plugins, but the problem is arising again and again. http://crash-stats.mozilla.com/report/index/d9d1e9d… (read more)

Asked by Welpenmetzger 7 years ago

Last reply by Rick216 7 years ago

  • Archived

why do i CONSTANTLY get dosconnected from net?

damn! i filled this out and when i went to send i got a connection timed out. cache clear, virus run and clear. i just keep getting disconnected. as i said 3 times just d… (read more)

damn! i filled this out and when i went to send i got a connection timed out.

cache clear, virus run and clear. i just keep getting disconnected. as i said 3 times just doing this

HELP

Asked by stevedillongehrig 7 years ago

Last reply by iamjayakumars 7 years ago

  • Archived

Firefox Always Not Responding Every Few Minutes!

Firefox Always Not Responding Every Few Minutes! And When it's Happen i must Wait a Few Second and Firefox Run Normaly, but..............It's always like a title (Firefox… (read more)

Firefox Always Not Responding Every Few Minutes! And When it's Happen i must Wait a Few Second and Firefox Run Normaly, but..............It's always like a title (Firefox Always Not Responding Every Few Minutes!) All Connection are good, my laptop is good, and Everythings is GOOD! What Else i must to do?

How To Avoid This Problem?

Asked by Farhan Aditya 7 years ago

Last reply by cor-el 6 years ago

  • Archived

Problem loading page, The connection was reset, The connection to the server was reset while the page was loading.

So in every advertisement link, and email link i press/get I get this massage....... Problem loading page. … (read more)

So in every advertisement link, and email link i press/get I get this massage.......

                                                        Problem loading page.
                                                    The connection was reset.
                        The connection to the server was reset while the page was loading.

1) First there are times the advertisement itself shows the massage, at that point I don't even know whats there. 2) Then there are time when the advertisement shows but when I go to press the link I deal with #1 again . 3) When I go to type the advertisement in a search engine (If I saw what it was) it comes up just find. 4) This being the worst is when I go to press a links I get in any email even college emails, which can get very troublesome.

I have looked at the forums the site had suggested but have already tried most all they have mentioned with no prevail. And the error is the same even with Internet Explorer. If anyone has any suggestions please tell me and I will try them all even if its ones I have already heard of. Also just to mention I keep my history, cookies and what not where it will never remember anything that way I keep it clean.

Asked by WARIO88 7 years ago

Last reply by lynspottery 6 years ago

  • Archived

website will load half way through, and the rest of the page comes up with scrambled HTML text.

here is a screenshot i took of what a website looks like when it happens. http://i.imgur.com/ctHEcOD.png?1 things ive tried: uninstalling and reinstall java resetting fir… (read more)

here is a screenshot i took of what a website looks like when it happens.

http://i.imgur.com/ctHEcOD.png?1

things ive tried:

uninstalling and reinstall java resetting firefox to factory defaults. cleared all history, cache, cookies and all ran cc cleaner also, flushed dns cache and power cycled modem and router.

Asked by joe_nvidio828 7 years ago

Last reply by janice1234 6 years ago

  • Archived

When I'm pinning (Pinterest) something, why doesn't the option to also tweet it show up in the pin box anymore?

Pinterest: When I used to pin images and the pinning box popped up, it would have a checkbox for twitter. If you clicked on the checkbox, your pin would also go as a twee… (read more)

Pinterest: When I used to pin images and the pinning box popped up, it would have a checkbox for twitter. If you clicked on the checkbox, your pin would also go as a tweet besides being pinned. Now there is no tweeting option in the pin popup box anymore. There are only 2 buttons: Pin or Cancel. Why isn't the Twitter option there anymore?

Asked by kgshopping 7 years ago

Last reply by homesower 7 years ago

  • Archived

Firefox won't load when using desktop/start menu icons but loads when starting off links in emails

When I try to start Firefox by the start menu, desktop or any other icon Firefox opens but then freezes and won't respond at all. If I go to an email and then click on a … (read more)

When I try to start Firefox by the start menu, desktop or any other icon Firefox opens but then freezes and won't respond at all.

If I go to an email and then click on a link than Firefox will open and then load as normal and I can then go about using Firefox.

This has only be happening for the last few days and I have tried all the trouble shots and nothing has changed.

Asked by KypDurron 7 years ago

Last reply by kstinn 7 years ago

  • Archived

Why is the text on some pages of my website underlined when it is not written to be underlined?

My website displays properly in Internet explorer and google chrome, but in firefox the links at the top of some pages are underlined and the text on several pages is al… (read more)

My website displays properly in Internet explorer and google chrome, but in firefox the links at the top of some pages are underlined and the text on several pages is also underlined. None of this is supposed to be underlined and it is not underlined in IE or chrome. What is the reason for this and how can I fix it?

Asked by Welthia 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

What is trustedoffer.com, other than extremely annoying, and how do I get rid of it, since un and reinstalling firefox didn't help??

It might be a little gift left me after I uninstalled another toolbar which installed itself when I downloaded a media player. On most regular sites, unless they have goo… (read more)

It might be a little gift left me after I uninstalled another toolbar which installed itself when I downloaded a media player. On most regular sites, unless they have good security, a new tab pops open whenever I click on a link or function. The tab has the name of the site I am on followed by trustedoffer.com. When I return to the page I was on, I can then click that link normally. I have been always closing these tabs before going back to the page. I have tried to find info about it, but have found nothing. I've tried blocking it, but it only works briefly. Avast doesn't seem to notice it either. I've tried uninstalling and reinstalling Firefox. My concern is that it might be putting me at risk since I have done some online shopping recently. That, and it takes longer to do everything. It is intrusive, and I can't imagine it doesn't serve more than to annoy.

Thank you for any assistance,

K. Higginbottom

Asked by higgihaven 7 years ago

Last reply by cor-el 7 years ago

  • Archived

I delete emails from inbox and they will reappear at various times (the whole trash folder reappears in my inbox) and I have to delete them again and again.

I delete emails from inbox. They go to trash mail. The emails in the trash folder will then reappear in my inbox. I then have to delete them again and again and again.… (read more)

I delete emails from inbox. They go to trash mail. The emails in the trash folder will then reappear in my inbox. I then have to delete them again and again and again. Why is this happening? How do I fix it?

Asked by forgetmenoteyes 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

How do I make Firefox never use any plugins without my direct approval?

Greetings. I have a problem with the way Firefox handles plugins. First, plugins automagically appear in the list as enabled. This is terrible, because I do not want ANY… (read more)

Greetings.

I have a problem with the way Firefox handles plugins.

First, plugins automagically appear in the list as enabled. This is terrible, because I do not want ANYTHING to appear in my browser without my consent. I don't care, I just do not.

Second, even if I disable them, they get automagically enabled back. And that's not trojan or virus, that's Google Update and Ubisoft Uplay - perfectly legal plugins from big companies behaving like that. Why is this ever allowed? If I disabled something, I want it to stay that way. Period.

Third, Firefox does not allow me to delete them! I have to delete them manually.

Is there any way to fix this? Is there a way to make Firefox NEVER discover and add to its list any plugin without my approval? Is there a way to make plugin FORVER stay disabled after I clicked "disable" on it?

Thanks.

Asked by Istrebitel 7 years ago

Last reply by openletter 7 years ago