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I am in a catch 22; because my username and password don't work, I cannot log in to ask how to update my obsolete e-mail address.

Irony of ironies. I had to create a new account (long, involved, esoteric route) to ask a question, and I could not use my username, because it already was taken (presum… (read more)

Irony of ironies. I had to create a new account (long, involved, esoteric route) to ask a question, and I could not use my username, because it already was taken (presumably by me ;)) I now have a new Mozilla support account, and the old one with the obsolete e-mail address presumably will sit there waiting for me until some auto-cleaning process eventually eliminates it for inactivity.

Asked by PF_VF 3 years ago

Last reply by the-edmeister 3 years ago

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How do I make the command and Q letters on the keyboard Quit Firefox

How can I fix keyboard shortcuts that no longer work. Pressing Command and Q used to quite the application. The Tab key would move to the next field. Neither have worked … (read more)

How can I fix keyboard shortcuts that no longer work. Pressing Command and Q used to quite the application. The Tab key would move to the next field. Neither have worked for several updates.

How can I fix those two items?

Thanks

Asked by sandyszabo 5 years ago

Last reply by ender21 5 years ago

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Why has the dropdown list of search engines changed from a straightforward list to a field of indistinguishable icons?

Until the most recent update the dropdown listing of available sites in the search box was easily legible and simple to use. Being able to target one's searches so readil… (read more)

Until the most recent update the dropdown listing of available sites in the search box was easily legible and simple to use. Being able to target one's searches so readily and conveniently was one of Firefox's most attractive features.

Now I'm confronted with a panel of mostly indecipherable and in many cases confusingly similar icons. I hate it and want my simple verbal listing back!

Yes, mousing over the icons and hovering will reveal what they represent. But having to do this every time makes what was a quick, convenient routine irritatingly slow and clunky.

Please at least let us choose whether to have icons or a simple listing. Please...

Asked by TezB 5 years ago

Answered by the-edmeister 5 years ago

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none of my pages or files will open

I asked this last week but maybe I didn't explain properly. When I open Firefox on my desktop, the webpage itself does not appear, only the shortcut in the taskbar. If I … (read more)

I asked this last week but maybe I didn't explain properly. When I open Firefox on my desktop, the webpage itself does not appear, only the shortcut in the taskbar. If I click that, it looks like the page opens in a smaller version and then flies off to the right. I have no way of reaching menu items that were recommended to fix this because I have no access to the page, thus no menu.

Also, now that I've been fiddling with some other suggestions, I can no open any of my files. Again, if I click on the shortcut, the page appears to fly off the screen and now I have no access to anything.

I thought of reinstalling Firefox -- is this a possible solution? If I do reinstall, will I lose my bookmarks, or would I still be able to access them from "Favorites"? I'm doing research and my bookmarks are extensive.

Asked by LeBlancD 5 years ago

Last reply by philipp 5 years ago

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Test of forum edit problem by a Moderator

Adding some test text in a quetion. Possibly forum quotes feature has damaged editing feature. edited by the-edmeister - 01-02-2015 17:47 CST blah blah blah Also are we… (read more)

Adding some test text in a quetion.

Possibly forum quotes feature has damaged editing feature.

edited by the-edmeister - 01-02-2015 17:47 CST


blah blah blah


Also are we shooting ourselves in the foot, giving a warning and effectively blocking our own troubleshooter app.

P.S. And is there a bug filed for warnings about outdated Flash on Linux. I have not checked

Asked by John99 5 years ago

Last reply by John99 5 years ago

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Why is there no option to change UI to allow classic type button control? New control is too spread out and fundamentially useless. HOW TO RESTORE CLASSIC UI?

Second time I have to ask this as some simple minded copy-paste moderator [the-edmeister] refused to answer this question and slammed the door shut on my question thread… (read more)

Second time I have to ask this as some simple minded copy-paste moderator [the-edmeister] refused to answer this question and slammed the door shut on my question thread;


Why was this ever changed? Why was it changed without asking/polling? Why is it so spread out? Why would it be purposely made, to make it difficult to browse the web? Why would you sabotage your own product?! I am NOT the only person out here asking these same questions! I am NOT a conformist, I do NOT like having something taken from a product I use, I do NOT like not having the option to have it as it was, I do NOT like to search for the basic buttons of navigating, I do NOT like having to move my mouse from one end of the screen to the other, just to stop a page quickly [which cannot happen as it is too darn far away now!!!!] This has been driving me absolutely bat-shit for quiet a while now! There was "add-ons" to restore BASIC FUNCTION to a "ADVANCED" browser!!!! Sometimes upgrades are really downgrades. If it is so much better, and it has been repeatedly asked about, WHY WAS IT CHANGED WITHOUT ASKING THE USER or, THE COMMUNITY?? If it is SO great, WHY IS THERE OPTION TO EVEN CHANGE IT BACK INSTEAD OF FORCING IT DOWN THE VERY PEOPLE WHO SUPPORTED THIS PROGRAM!?

How do I get it back, There must be a way! Where is this option or setting?! Please do not make me have to change browsers again! I Joined Mozilla and supported and spread the word about mozilla for over a DECADE!

Are there any plugins that can change this?!

If this question has been "this topic has been covered repeatedly over the last 7 months - locking this thread as it doesn't contain any support questions" - the-edmeister Dec 7, 2014 2:11:14 PM

You sir are WRONG, DEAD WRONG! This question is loaded with questions! If this topic has been covered sooo many times by soo many SUPPORTERS OF FIREFOX, Where is the solution? Where is the awnser to ANY of our questions??? Why slam the door and lock it on SUPPORTERS?! I for one recommend a stronger hiring policy for moderators for Mozilla!


QUESTION OF THE DECADE: "Where did my buttons go, and WHY DID YOU TAKE THEM?!" For aesthetics? Screw that, give me FUNCTIONALITY! How can it be changed back!?

Asked by excore 5 years ago

Last reply by excore 5 years ago

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How do I revert the search bar to its old appearance?

I'm using Firefox 34, and I can't stand the new search bar. How can I change it back to the old style? I've tried restarting with add-ons disabled, so I know the proble… (read more)

I'm using Firefox 34, and I can't stand the new search bar. How can I change it back to the old style? I've tried restarting with add-ons disabled, so I know the problem is with Firefox

I can upload pictures to explain better, if needed.

Asked by thedude9821 5 years ago

Answered by jscher2000 5 years ago

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Where is my donation email I charged to Visa yesterday?

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time. You did not send me an email confirming th… (read more)

I went on Firefox yesterday and you requested a donation at Home Page, which I charged to my Visa account for $10.00 one time.

You did not send me an email confirming this donation, and my Visa account has not been charged yet?

When does this get processed? I Feel insecure with my Visa floating around somewhere?

Asked by iamenuf2 5 years ago

Last reply by the-edmeister 5 years ago

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Why do I have to ASK A QUESTION to create an account? And I'm Betting It STILL Won't Let Me.

I can't use my original account name because IT NEVER LET ME CONFIRM. And All I Wanted To Do Was To Reply To The Ongoing Issue Of Firefox Not Keeping The Update Of Shockw… (read more)

I can't use my original account name because IT NEVER LET ME CONFIRM. And All I Wanted To Do Was To Reply To The Ongoing Issue Of Firefox Not Keeping The Update Of Shockwave Flash, That's Been Going On Since Summer 2013.

Asked by ScubaGolfJim-AGAIN 5 years ago

Last reply by the-edmeister 5 years ago

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Firefox 34.05 incorrectly identifies plugins as out-of-date

As of midnight 12/12/14, Firefox started blocking plugins (in this case, Adobe Flash and Java Deployment Toolkit, possibly others as I've just been to websites that use t… (read more)

As of midnight 12/12/14, Firefox started blocking plugins (in this case, Adobe Flash and Java Deployment Toolkit, possibly others as I've just been to websites that use those), saying that they're out of date. When I click on "Update Now," the Plugin Status page tells me that all my plugins are up to date. (I'm currently running Flash 15.0.0.239 and Java Deployment Toolkit 10.71.2.14, for the record.)

I get the point of this feature, and I really don't want to permanently turn on "always allow," but having to click two "allow" prompts every time I load a website that features Flash is quickly making web browsing intolerable. I'm on the verge of switching to Google Chrome over this.

Asked by WhyDoIHaveToSignUpForThis 5 years ago

Answered by James 5 years ago

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how to format a cd

I have a cd that I want to use to create a backup of my system. The program says the cd is not empty and I need to format it. Can I do that in Firefox? When I put the … (read more)

I have a cd that I want to use to create a backup of my system. The program says the cd is not empty and I need to format it. Can I do that in Firefox? When I put the cd in the D drive the system shows no files on it.

Asked by emilydejesus 5 years ago

Last reply by AliceWyman 5 years ago

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I don't want foxydeal on my system, how do I remove it?

duplicate of /questions/1038370 The latest update of Firefox installed Foxydeal without my permission!!! Please inform me immediately how to remove this program. It is un… (read more)

duplicate of /questions/1038370

The latest update of Firefox installed Foxydeal without my permission!!! Please inform me immediately how to remove this program. It is unwanted, intrusive, bothersome and slows down my computer! Up until now, I have loved using Firefox, if this is the way they are going to operate, I will use some other program.

Asked by mosodak 5 years ago

Last reply by James 5 years ago

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IMAGES - In a search of me, images of me are incorrect. Can they be removed? Or just show photos that actually are me or from my website.

When I am in Mozilla Foxfire and do a search, I get transferred to Yahoo. Then I do a search for myself to see what comes up. Where it says "images" there are images of … (read more)

When I am in Mozilla Foxfire and do a search, I get transferred to Yahoo. Then I do a search for myself to see what comes up. Where it says "images" there are images of me that are incorrect. How do I get rid of these images? I would like to have actual photos of me, which are on web sites. Or photos from my own web site.

Asked by Lee2 5 years ago

Last reply by Lee2 5 years ago

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How can I stop getting 30 - 50 "Mail Administrator" or "Mail Delivery Errors" from occorring in my e-mail on a daily basis

Every time I log in to my e-mail I see 30 to 50 "mail delivery" errors. This is very frustrating to each time having to delete those items. I have blocked and clicked o… (read more)

Every time I log in to my e-mail I see 30 to 50 "mail delivery" errors. This is very frustrating to each time having to delete those items. I have blocked and clicked on spam, but there is no change.

Asked by esitron 5 years ago

Last reply by Matt 5 years ago