Firefox Community Forum

My primary PC died about a month ago, and the SSD is fried. I had it synced to both my phone and a secondary one, so no problem accessing things. I bought a new one online, and it just arrived. Then, when I tried opening all my tabs on my new PC, I found that they were no longer available, on either that one, or my other devices. This is new, because I had already recovered a few individual tabs to my phone previously, but I hadn't thought to open all 50-100 of them then since I was waiting on a new primary laptop. The device still shows up among the connected services on my account, but it doesn't show the tabs anywhere I could find, and since the SSD doesn't work I can't go into the files and manually port them over. Is there a way to solve this?

Hello, I just wiped windows and lost my bookmarks, passwords, and the like. I looked into the support options, as well Firefox profiles (about:profiles) but can't seem to get that data back. It's odd to me that it didn't sync because I also wiped windows last month and it recovered all of my data as soon as I signed into my Firefox account,so I was hoping that would happen again.

Any way to get this back?

Thank you.

I've been trying to get this computer to work. The last time a clean install was done a few days ago Firefox immediately remembered my favorites, extensions (or one important one of them) and the configuration of the browser.

Thanks for your Help

p.s. I sense there are changes at firefox. is there something I should know?

Hello, after changing devices, I had to change my Mozilla password because I could not access my password manager at the time. When syncing, I realised everything had disappeared. I still have the old password, have changed it back to the old password, is there anyway for me to get my data, I have no copy of my bookmarks or history or anything?

Hi, I’ve lost all of my saved passwords, bookmarks, and browsing history in Firefox. I’ve been a Firefox user for over five years, always tied to the same Firefox account email. My laptop recently had to be repaired, and the technicians performed a full reboot. After getting it back and reinstalling Firefox, all my data was gone. I tried recovering an old profile, but the reboot erased everything, so there are no old profiles or local data left on the device. Since my Firefox account has always been connected to the same email, I was hoping all of my data would still be recoverable, but I haven’t had any success. This represents over five years of saved information, and I really need help to restore it. Can Firefox support assist me in recovering my data through my account? Thanks in advance.

I recently logged back in to my Firefox account that I hadn't logged into in about 3 to 4 months and all my passwords and links in the sync part are completely gone that took me years to setup. Is there any way of recovering them? Where did they do? I am positive I did not delete the account sync information. I would greatly appreciate any help in this matter.

I used the new CleanMyMac and the think has removed the passwords from Firefox on my iMac. I still have them on my iPhone in both Lockwise and the Passwords app. Sync doesn't seem to alter anything. Anyone know a way to re-establish these in the iMac's Firefox?

Thanks.

A.

I have had a firefox account for the past 1 year I have browsed a lot of sites in that 1 year and had a few bookmarks too. I used to regularly sync the account too. Today after a normal browsing session I closed firefox. After I opened it up again it had automatically signed me out. When I signed back in, I saw that my whole history had been wiped, everything from the past 1 year. Now there is no trace of it. Please tell me what might have happened. Everything is gone. I can provide my account name and details. Please help

All my firefox bookmarks disappeared on my desktop even tho' logged. Still on phone and laptop. How do I sync so I get them back and not erase the two mobile devices?

Hi there,

I know this is dumb, but I cleared my iMac's cache and nuked my entire history, password and bookmarks. This is catastrophic :( Can you please assist with any steps that may be able to allow me to recover this data? I have icould and it's synced, and I have a Firefox account but I cannot seem to find any way of restoring or accessing some backup. Please advise. Thank you!

Marcus

I thought that synchronization would save my data so that I could prepare my PC for reinstalling Windows. As a result, after all the procedures and installing the Browser, synchronization does not restore my data. It's very disappointing. And the history of old sessions is completely erased.