Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 5 months ago

Last reply by Dropa 5 months ago

importing passwords firefox 105.0.1

Hello, I was having problems with one of my passwords not updating correctly in firefox 105.0.1 I exported all of the passwords into a csv file and then followed the … (read more)

Hello,

 I was having problems with one of my passwords not updating correctly in firefox 105.0.1   I exported all of the passwords into a csv file and then followed the steps outlined here in the forum to turn on import passwords from a file.  Then while trying to fix the password problem I removed all passwords/ids.  I clicked on the import from a file, selected the file I exported to but nothing happens.. No passwords, no id's. I thought maybe I wouldn't see it in the about:logins screen, so  I tested out three different sites from the export file and no luck on anything.  I was expecting a box to pop up telling me the import was successful or if I was sure I wanted to import all of these passwords but nothing, so even though I get the drop down to import I can't.  Has anyone experienced this problem before or any solutions.  

Thanks in advance

Asked by mlorkowski 5 months ago

Last reply by cor-el 5 months ago

Account recovery key

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happeni… (read more)

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

Asked by Charli 5 months ago

Last reply by Moshe 3 days ago

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this ema… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 3 months ago

Last reply by cor-el 3 months ago

Downloads with Firefox are not virus checked after download (Windows Defender)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome … (read more)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome and Edge the Windows Defender immediately checks and blocks malicious files. Not so with Firefox. Then the file is only checked and blocked when opened.

After some research I found that in the past there was an Option `browser.download.manager.scanWhenDone` but this seems no longer available. Under Security software in about:support Windows Defender seems to be correctly set.

Is there a way to have files immediately checked by the AV after download in Firefox completes?

Asked by Pascal Mages 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How to get rid of msg. "Your organization is managing your browser"?

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has ta… (read more)

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

Asked by shonatrill 2 months ago

Last reply by cor-el 2 months ago

Security Certificate Revoked

I use FireFox with Windows 10. Recently I had a website that would not allow me to pay no matter what. Their Techs had me do EVERYTHING - - including deleting and changi… (read more)

I use FireFox with Windows 10.

Recently I had a website that would not allow me to pay no matter what. Their Techs had me do EVERYTHING - - including deleting and changing all kinds of settings. Still nothing worked. (I don't even know how to get back normal settings, but I don't trust anyone and have all kinds of permissions turned off). Then they told me it was a problem with their website. This process took over 6 hours speaking with many multiple morons worldwide.

Now, another website will not function normally - it says SEC_ERROR_REVOKED_CERTIFICATE.

How can I fix this?

I already emailed and told them to renew their certificate.

Any ideas?

Thanks!

Asked by kaaraa99 2 months ago

Last reply by cor-el 2 months ago

109.0 update_INVALID websites That Cannot Be Deleted_Won't Hold Block Audio and Video Autoplay Settings On These sites

INVALID sites within Autoplay settings on New Version Firefox 9.0.0 Autoplay Settings Will Not Hold Setting Block Audio and Video Autoplay Settings Will Not Hold Removal … (read more)

INVALID sites within Autoplay settings on New Version Firefox 9.0.0 Autoplay Settings Will Not Hold Setting Block Audio and Video Autoplay Settings Will Not Hold Removal of all items

Websites listed about: welcome

    Tried to Delete__It will NOT delete permanently
    It automatically shows Allow Audio and Video
     I set it to  "Block All Audio and Video".  I then clicked "Save Changes"

Also Did Same Settings for this site___ about:welcome^privateBrowsingId=1

     Tried to Delete_It will NOT delete permanently
     I then clicked "Save Changes"
     It won't hold for either one, and reverts back...

So I did research and found that the second one is an INVALID file completely The other is a mere link to Firefox New Open Page. STILL CANNOT BLOCK EITHER! I am running MacOS 12.6.1 on MacBookAir Laptop. When I run Firefox 108.2 or 108.1 This problem does Not Occur. I have tried everything I can think of including closing all extensions, Making security settings Standard instead of Strict, Can anyone HELP WITH THIS BUG ! Thanks!

Asked by hollygirl102 2 months ago

Last reply by Terry 2 months ago

Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (read more)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 month ago

Last reply by Randy C. 3 days ago

  • المُؤرشفة

Firefox keeps redirecting http to https, and I need to tell it not to for a specific site

I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser. The tunnel is necessary because acce… (read more)

I have an ssh tunnel that I am using to access an AWS ElasticSearch instance running in AWS, so that I can see Kibana in my browser. The tunnel is necessary because access is only allowed through a specific jump/gateway host that we have setup (this is very standard).

I used to be able to access this just fine with http://localhost:9200/_plugin/kibana But then ElasticSearch updated something to require that the 'HOST' header contain the original host, ie: search-blahblahblahblah.us-east-1.es.amazonaws.com

Ok, no matter, I'll just add an entry to my hosts file: 127.0.0.1 search-blahblahblahblah.us-east-1.es.amazonaws.com

Now, I can curl just fine, and using Chrome works just fine too: http://search-blahblahblahblah.us-east-1.es.amazonaws.com:9200/_plugin/kibana

But every time I try to use Firefox, it replaces the http with https, which obviously doesn't work because the tunnel is to port 80.


Yes, I realize that *.amazonaws.com is owned by Amazon and they have an SSL cert.

I have read a similar ticket, here: https://support.mozilla.org/en-US/questions/1209387 The acceptable answer in that ticket seemed to be to use a different domain for local development, which shouldn't be too hard to do, but in my case this is not a usable answer.

I should be able to override Firefox and tell it not to change a URL that I have put into it, at least for specific sites.

Asked by veqryn 2 years ago

Last reply by garth4 1 year ago

  • المُؤرشفة

Can't change Firefox Account password

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing… (read more)

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Asked by alex190 2 years ago

Last reply by denholm.hsun 1 year ago

  • المُؤرشفة

Push notifications are enabled but still not showing up

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on th… (read more)

The push notifications from allowed sites are enabled in the privacy and security settings, but the little box that's supposed to pop up isn't popping up. I depend on these quite a bit on YouTube, so I need them to work. Any ideas on what might be blocking them? If you could give me a list of things to try, I'd be very grateful. Thanks in advance!

Asked by Waterfaery 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Digital certificate - ask you every time

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and… (read more)

"When a server requests your personal certificate" my preference is set to "Ask you every time" but Firefox is remembering the certificate I used last time for a site and does not allow me to select a different certificate. How can I change this please? My Firefox browser version is 84.0.2 (64 bit). Thanks

Asked by julie_jakings 2 years ago

Last reply by juliovc77 1 year ago

  • المُؤرشفة

SSL not working when redirecting from non-www to www

Hello, im a web developer and have come accross a problem which only occurs in the firefox browser. When i design a website, i use the www version of it always, and have… (read more)

Hello, im a web developer and have come accross a problem which only occurs in the firefox browser.

When i design a website, i use the www version of it always, and have redircts for all other instances, eg; mydomain.co.uk > https://www.mydomain.co.uk http://www.mydomain.co.uk > https://www.mydomain.co.uk https://mydomain.co.uk > https://www.mydomain.co.uk

So they all end up at the secure www version of the website. This is done in the .htaccess file and works great in Chrome, Edge, Explorer etc just not firefox.

In firefox i get the error

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to boothandco.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the web site, and there is nothing you can do to resolve it. You can notify the web site’s administrator about the problem.

Ignoring it then procceeds to the full https://www. but that warning screen will be enough to put potential visitors off no doubt.

Is there an "easy fix" for this or is the only way to solve the problem to use up more SAN's and double up on www and non-www versions of each website?

Any help is greatly appreciated.

Thanks Chris

Asked by chris.cecil 2 years ago

Last reply by indiantrainask 1 year ago

  • المُؤرشفة

Set my Primary Password yesterday, now FireFox tells me its incorrect??

I set my primary password yesterday since I was leaving my laptop with a service person. Today, Firefox tells me the password is incorrect. I am entirely confident I know… (read more)

I set my primary password yesterday since I was leaving my laptop with a service person. Today, Firefox tells me the password is incorrect. I am entirely confident I know what I intended the password to be, and it seems wholly unrealistic that I made the same typo twice in one entry, yet I've trial and errored almost every possible typo I can think would cause this. I am really not sure what to do now, all my accounts are locked behind a password that is not the one I set less than 24 hours ago. What can I do?

Asked by loganwyborn 2 years ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Do Not Track only when Firefox is set to block known trackers

For the Send websites a "Do Not Track" signal that you don't want to be tracked, one of the options is "Only when Firefox is set to block known trackers". How do I set F… (read more)

For the Send websites a "Do Not Track" signal that you don't want to be tracked, one of the options is "Only when Firefox is set to block known trackers".

How do I set Firefox to block known trackers? How do I set Firefox to not block known trackers?

Is having Enhanced Tracking Protection ON the same thing as having Firefox set to block known trackers? So if I turn OFF Enhanced Tracking Protection, Firefox will no longer be set to block known trackers?

Asked by keylonta 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago