Showing questions tagged: اعرض كل الأسئلة

Firefox not working with geocomply app, edge works fine

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website… (read more)

Draftkings uses Geocomply to verify location in Oregon. A few days ago all attempted logins began to fail due to firefox not recognizing this app when Draftkings website initiated location verification. It has not worked since in Firefox. Just tried Edge browser and it works fine there. I have checked all settings, been thru multiple tutorials and still, Draftkings website asks me to download and install this app, which is obviously installed and working already since Edge used it. I can see the app in my list but its become obvious firefox can't. Help

Asked by BradinEugene 4 days ago

Last reply by Dropa 4 days ago

GeoComply App for desktop computers recently stopped working with Firefox browser

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Ca… (read more)

Until just a couple of days ago, I had been able to connect successfully with the Pinnacle Sports website dedicated for the exclusive use of customers based in Ontario Canada with my desktop computer while using the Firefox browser. For such customers, the Pinnacle Sports website requires the use of a WiFi internet connection and a GeoComply App. However, since then, I am no longer able to connect successfully with the Pinnacle Sports website with the Firefox browser, although I am still able to connect successfully with Microsoft Edge and Chrome, etc. Thus far, neither, Pinnacle Sports nor GeoComply App Support has been able to tellme what might have changed over the last few days with the Firefox browser, in order to bring this problem about, so I thought I might be able to get some help with this situation from Mozilla Firefox Support. Might you be able to identify the source of this recent problem? And, perhaps, provide a solution that will allow the use of the Firefox browser with the Pinnacle Sports website for customers based in Ontario Canada, moving forward? Thank you.

Asked by gcarlse 5 days ago

Last reply by TyDraniu 3 days ago

msn.com email

When trying to sign in to my email account, a get a blank page since I had update my browser. Still am not able to figure it out. Seems that it is only my msn. email ac… (read more)

When trying to sign in to my email account, a get a blank page since I had update my browser. Still am not able to figure it out. Seems that it is only my msn. email account that is screwed

Asked by Guy Boulanger 1 month ago

Last reply by Dropa 1 month ago

Arrow Scrolling

Since the last update, I can't scroll with up down arrows on laptop. Either is doesn't work at all or brings you to the bottom of the page. This happens on any website. … (read more)

Since the last update, I can't scroll with up down arrows on laptop. Either is doesn't work at all or brings you to the bottom of the page. This happens on any website.

Asked by george172 1 month ago

Last reply by cor-el 1 month ago

Banking pages won't advance beyong Loading pop up

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise act… (read more)

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise action. Tab continues and won't even auto time out disconnect like it should. must close tab to exit. Edge browser works fine on site, problem just began this week (update glitch ?)

Asked by TGCBM 3 months ago

Last reply by cor-el 3 months ago

Error message, "www.google.com. PR_END_OF_FILE_ERROR".

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening o… (read more)

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening on websites that were accessible previously and then become accessible again on later attempts, (2) It happens on websites that I have used satisfactorily for years. (3) It happens on ones for hospitals, banks, etc. which are known to be secure. This occurs after waiting for a period of time, like a timeout error would. I do let my copy of Firefox do its default auto updates.

Please advise how to end these errors so that I can reliably use Firefox again.

Asked by Ed Bray 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Copy Image Doesn't Work

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, wit… (read more)

When I right click on an image in Firefox, and choose the "Copy Image" option, it never works. In fact, it hasn't worked in years for me, and that's on numerous PCs, with Windows 7 and Windows 10. I'm doing this so I can paste images into Photoshop. It looks like, instead of copying the image itself, it's just copying the image file, but this means I can't paste it into Photoshop.

Asked by r.thomas.wright 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Excel missing zoom in/out feature

Hi! I use excel in the firefox browser and I realized that the zoom in/out feature that is usually at the bottom right corner of the browser is not there. I can use the d… (read more)

Hi! I use excel in the firefox browser and I realized that the zoom in/out feature that is usually at the bottom right corner of the browser is not there. I can use the default zoom in/out with command +/- (mac) that's built into the browser but that zooms all other screens as well and doesn't exactly give me what I'm looking for. I've checked all settings in excel and I'm not seeing anything. In chrome the zoom is right where it's supposed to be so I'm wondering if this is broken or missed? I've attached a side by side screenshot to compare.

Any info is appreciated! Thanks!

Asked by Lindsay.Sisco 5 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Inconsistant Display - Firefox v Edge

Good afternoon, I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me … (read more)

Good afternoon,

I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me (and I've double checked it), it is in fact present when viewing on Edge??

Obviously gaining reviews when you own a guest house business is important and I was wondering why this would be the case.

I've attached a couple of photos to help.

Kind regards

Emyr

Asked by jonesemyr 8 hours ago

Last reply by Theresa - Support Volunteer 6 hours ago