Showing questions tagged: اعرض كل الأسئلة

I can't see my godaddy emails.

Hi: My email with my Godaddy website has always worked until yesterday. Now what I get when I open my account is "Install Flash." I don't know how to do that . . . and I … (read more)

Hi:

My email with my Godaddy website has always worked until yesterday. Now what I get when I open my account is "Install Flash." I don't know how to do that . . . and I never had to do that before. Can someone explain what has happened and how I fix the problem?

Asked by sandy_gregory 6 days ago

Last reply by tjn21 6 days ago

Old profile somehow not saved when got new computer

Hi. I am on a brand new MacBook Pro with no access to my old one, and am unable to access my old Firefox boomarks. I didn't make a back up of my Firefox bookmarks and no … (read more)

Hi. I am on a brand new MacBook Pro with no access to my old one, and am unable to access my old Firefox boomarks. I didn't make a back up of my Firefox bookmarks and no matter what profile I try to recreate on Firefox, can't access them.

Do you know if I have any options for recovering my old bookmarks? Firefox says it automatically creates backups of profiles, but I don't understand how to activate or access these.

I cannot tell anything about my old Firefox profile from loading about:profiles page.

Thank you, Anna

Asked by hopedare9 6 days ago

Last reply by jscher2000 6 days ago

Firefox keeps randomly resetting

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last ses… (read more)

Every 2 to 3 days sometimes longer, Firefox will randomly reset itself and close out all windows and tabs to a single window and different search engine. Restore last session is never available when this happens even though I have that selected and checked and it does work when I manually close out windows and tabs myself so i know that preference is selected. My search engine preferences are always reset and have to restore defaults as well. Mac os Big Sur 11.2

Thanks to anyone who can help me solve this sudden mystery. Long time user of firefox on macbook pro and mac towers.

Ronnie DiCicco

Asked by dicicc 6 days ago

Last reply by Wesley Branton 5 days ago

When cache passes 400, Firefox slows down

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (v… (read more)

Firefox always up-to-date MacBook Air (125 TB mem) always up-to-date (5 yrs old, otherwise working perfectly). Mostly browsing social media, blogs, newspaper articles. (video streaming causes no cache problems and are generally unaffected by slow Firefox performance)

If I'm not working and doing many hours of browsing daily, I have to clear my cache 5-6 times a day, after every couple of hours. In the older Firefox, this was easier because "cache" and "cookies" were separate actions, so in three clicks (preferences, cache, clear) I could be browsing again. But in recent versions, the clear cache is now a longer process (preferences, privacy, cache, uncheck cookies, clear), then I can get back to browsing. (This seems to be a trend with a lot of new software engineers, making steps longer instead of shorter, mind boggling.)

I've already read some "answers" here that claim that clearing the cache "should" not improve performance. This is silly. Thousands of us are constantly forced to manually clear our cache to be able to use Firefox. It's tiring, and gaslighty, but I continue with Firefox because I believe in the community principles of Firefox, but instead of improvements, every update just brings more and more dysfunction). Firefox's cache not self-managing is such a huge problem that there's a dozen extensions for cache clearing, but since my last Firefox reset, I can no longer find the one I liked, and the new cache clearing extensions don't perform so well, so it's back to preferences-manual-cache clear.

Symptoms: -Page loads slow or stall -Twitter feed bounces to top of page (even with accessibility-Reduce Motion-setting) -Facebook group members list page bounces to top -Facebook post history browsing slows to a crawl (made worse by fb having removed its time selection tools, so now to see a historical post, we must scroll, scroll, scroll, scroll, and Firefox eventually just stalls out) -Logins fail That's when I head over to my cache, see it's above 400 or sometimes above 500, un-click cookies (which I sometimes delete too, any time the cookies are over 100, even though I'm set to minimal cookie retention, I delete all cookies older than a week), CLEAR CACHE, then Firefox performs correctly... for a couple of hours anyway.

In theory, Firefox cache is supposed to "self-clean" of the old stuff? but I have not seen that in practice. Since this is a problem for so many people, why doesn't Firefox create an easy button to clear only the content we want, instead of total wipe? (I also reset my Firefox entirely 3-4 times a year, but I hate doing this as so many preferences get lost)

Asked by TNT666 6 days ago

Last reply by jscher2000 3 days ago

extensions stopped working

Hi, This weekend all my installed extensions stopped working. I've tried to erase and re-install, but it doesn't seem to work. One, very needed extension, is adblocker u… (read more)

Hi, This weekend all my installed extensions stopped working. I've tried to erase and re-install, but it doesn't seem to work. One, very needed extension, is adblocker ultimate to name one. I truly hope this fixable.

All best, Mei

Asked by baomeilong 5 days ago

Last reply by cor-el 5 days ago

Unable to reset Primary Password

I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need f… (read more)

I have followed the instructions and it says my Primary Password has been reset - but it won't let me create a new password and still is asking for the password. I need further help resetting this?

Asked by Genevieve.tomes 5 days ago

Last reply by cor-el 5 days ago

When using STG addon, how do you close the STG tab groups?

I've made several TAB GROUPS with the STG plugin. But when I want to close the tab group windows I get a warning like: "You are about to close 37 tabs. Are you sure you w… (read more)

I've made several TAB GROUPS with the STG plugin. But when I want to close the tab group windows I get a warning like: "You are about to close 37 tabs. Are you sure you want to continue?" What? How do I close the windows without closing all the tabs and loosing them? Isn't the purpose of using STG to help you organize all of your open tabs so that you CAN close the windows? Or, when I close the STG Group and close the tabs, will they still be accessible through the STG Manage Groups window? Thanks for the help!

Asked by sandzbox 4 days ago

Last reply by cor-el 4 days ago

MY Bank no longer accepts firefox

You don't have permission to access "http://www1.bmoharris.com/api/us-banking/auth/authenticate-widget?" on this server. Reference #18.64a83817.1614052575.13e87f8 … (read more)

You don't have permission to access "http://www1.bmoharris.com/api/us-banking/auth/authenticate-widget?" on this server.

Reference #18.64a83817.1614052575.13e87f8

Asked by TomCurt 4 days ago

Last reply by cor-el 4 days ago

browser reseting

i recently downloaded firefox browser. i have shut down the computer twice since then and both times the browser has reset itself. it acts like i am a new user and my cus… (read more)

i recently downloaded firefox browser. i have shut down the computer twice since then and both times the browser has reset itself. it acts like i am a new user and my customizations are lost. quite frustrating.

Asked by pothastiva 4 days ago

Last reply by FredMcD 4 days ago

Several sites (FAFSA, Turbotax) say they don't support browser, but list Firefox as supported.

I'm using a MacBook Air with OS 10.15.7, and I've updated Firefox several times. It tells me it's running version 86. However, when I try to access certain websites lik… (read more)

I'm using a MacBook Air with OS 10.15.7, and I've updated Firefox several times. It tells me it's running version 86. However, when I try to access certain websites like Turbotax or even a reader app, it tells me my browser is unsupported. These sites always list Firefox as a supported browser under a list of: try these browsers instead. If I click on the Firefox link they give me, it takes me to the Firefox download page. I've even tried uninstalling Firefox and re-installing it. No luck. Anyone out there have a solution?

Asked by lamont_weniger 3 days ago

Last reply by cor-el 3 days ago

boookmark dropdown menu opens to right of screen, I want it to the left

I updated to the latest v of Firefox, now my bookmark folder dropdown menus open to the right of the screen, not the left as before. How do I restore the previous behavio… (read more)

I updated to the latest v of Firefox, now my bookmark folder dropdown menus open to the right of the screen, not the left as before. How do I restore the previous behavior? I can't find a clear command anywhere.

Asked by TIMCO880 3 days ago

Last reply by jscher2000 3 days ago

Is there a way to quickly hide all extensions?

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue. In chrome (iron, opera...) … (read more)

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue.

In chrome (iron, opera...) I can quickly drag and resize the extensions area so nothing is seen. Fast an easy.

Is there a way to do this in Firefox. I am open to extensions or keyboard shortcuts as well!

(Pinning to overflow menu is not a solution. It takes many clicks and a long time.)

Thank you for any help.

Asked by filip 2 days ago

Last reply by jscher2000 1 day ago

get/setCookieString() no longer working in Firefox 78 ESR

After moving to Firefox 78 ESR, get/setCookieString() is no longer working. For example: if (cookieService != null) { cookieService.setCookieString(cook… (read more)

After moving to Firefox 78 ESR, get/setCookieString() is no longer working. For example:

       if (cookieService != null) {
           cookieService.setCookieString(cookieUri, null, "CertCheckDone=1;", null);
           myTrace("cookie is " + cookieService.getCookieString(cookieUri, null));
       }
   }

Firefox is running in kiosk mode and this code was executed with a hook in browser.js. Can someone please help me with this? Are there APIs I can use in place of these or are the Webextension APIs the only way to set a cookie now? I have tried playing around and can load a temporary extension but it's removed when restarting the browser and this also has to run in kiosk mode.

Asked by dave_ga490 2 days ago

Last reply by TyDraniu 1 day ago