Showing questions tagged: اعرض كل الأسئلة

Foxfire warning "Couldn't load XPCOM."

I am still using Win 7 but converting to Win 11. The most recent "patch Tuesday" update from MS killed Office 2016. Since then Fire Fox will occasionally pop up the "Co… (read more)

I am still using Win 7 but converting to Win 11. The most recent "patch Tuesday" update from MS killed Office 2016. Since then Fire Fox will occasionally pop up the "Couldn't load XPCOM." (no file extension) warning. It may do this when opened but not always. Can also occur in the midst of a session.

Program seems to be working correctly but some of my pinned locations disappeared when this started. New locations are retained between sessions. Is there a problem with continued operation with this warning? Is there something that I can do to repair it.

Howard Neuschaefer [email removed]@sbcglobal.net

Asked by Howard 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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How do I fix Firefox not opening?

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held… (read more)

I had two profiles, was in the process of trying to learn how to use the 2nd profile (as seen in the link below), which I still have no answer for. Somehow, maybe I held down SHIFT for too long and clicked on something by accident, idk, but somehow, I ended up REFRESHING the 2nd profile, causing it to delete everything I had done with it, and it backed up the old profile onto my desktop in the process. I figured I could just simply delete the new profile folder it had created and put back my old profile in the profile folder, but now, Firefox will not open at all, saying "Your Firefox profile cannot be loaded. It may be missing or inaccessible." How do I get it to recognize the profile folders again? OMG, I'm using Microsoft Edge, please, get me out of this!

https://support.mozilla.org/en-US/questions/1479231

Asked by markfleener 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

Firefox shortcut opens Google Chrome instead

Whenever I try to open firefox it automatically opens google chrome, I haven’t used chrome for over a year and i’ve set firefox as my default app for everything. I double… (read more)

Whenever I try to open firefox it automatically opens google chrome, I haven’t used chrome for over a year and i’ve set firefox as my default app for everything. I double checked the shortcut to make sure it’s going to the right place and it is. and i’ve tried deleting Chrome via Revo Uninstaller but the issue persists.

this wasn’t happening 5 minutes ago and i can’t exactly think of a reason for the change.

Asked by Keanu Jonathan 1 day ago

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Does this have something to do with Firefox?

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something… (read more)

Every so often for the past few days this "unfinished" program window has appeared on my pc on top of a normal Firefox window (see attached png). Does this have something to do with Firefox? I think the same thing appears when I first open Firefox, then it gets "filled in" and appears as a normal Firefox window. I am running Firefox 133.0.3 (64-bit) on Windows 10 Pro Version 22H2 build 19045.5247 Windows Feature Experience Pack 1000.19060.1000.0.

Asked by Ron Zoscak 11 months ago

Answered by Ron Zoscak 11 months ago

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Firefox doesn't start after installation of amdgpu driver

Hi, I have a laptop with an AMD Ryzen 7 8845HS CPU, including a Radeon 780M iGPU, running Ubuntu 24.04. In order to fully utilize the GPU by supporting OpenCL accelerati… (read more)

Hi,

I have a laptop with an AMD Ryzen 7 8845HS CPU, including a Radeon 780M iGPU, running Ubuntu 24.04. In order to fully utilize the GPU by supporting OpenCL acceleration I installed the additional drivers by: `sudo amdgpu-install --usecase=graphics,multimedia,opencl --opencl=rocr --opengl=mesa`

After that programs which benefit from OpenCL acceleration recognize the GPU, however firefox starts crashing with the following error msg:

XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

It seems that the AMD GPU drivers registered their libraries in `/etc/ld.so.conf.d` as 10-rocm-opencl.conf, 20-amdgpu.conf which means that libraries within the given folders are found first.

This applies to the libwayland-client library, which is used by `/usr/lib/firefox/libmozgtk.s`:

ldd /usr/lib/firefox/libmozgtk.so | grep amd libwayland-client.so.0 => /opt/amdgpu/lib/x86_64-linux-gnu/libwayland-client.so.0 (0x00007013767bf000)

Interestingly the same `libmozgtk.so` library is used by thunderbird:

ldd /usr/lib/thunderbird/libmozgtk.so | rg -i amd libwayland-client.so.0 => /opt/amdgpu/lib/x86_64-linux-gnu/libwayland-client.so.0 (0x00007d44b0f41000)

However thunderbird just works fine, so I expect that there might be something wrong with firefox utilizing this library.

Maybe I should also mention, that I'm not even using wayland as desktop compositor, but good old x11:

echo $XDG_SESSION_TYPE x11

Is there any way to further debug this issue?

Asked by carcass_dev0 11 months ago

Last reply by carcass_dev0 11 months ago

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built-in translator

The Russian language is not listed in the "To" part when I want to translate a page. Although it IS listed if the page is in Russian, so it suggests to translate from Rus… (read more)

The Russian language is not listed in the "To" part when I want to translate a page. Although it IS listed if the page is in Russian, so it suggests to translate from Russian to some other language. The language is installed in settings.

Asked by dmitryg2002 11 months ago

Last reply by TyDraniu 11 months ago

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Firefox translate "always translate english" either greyed out or undoes itself upon click.

As per the topic title. I would like pages to always automatically translate from english to my chosen language. However, when I select the option in the context menu, th… (read more)

As per the topic title. I would like pages to always automatically translate from english to my chosen language. However, when I select the option in the context menu, then revisit the setting, the check box remains unchecked. This remains the case on multiple tested operating systems, Arch Linux and Linux Mint. Thank you in advance.

Asked by carynn.yap 11 months ago

Last reply by markwarner22 11 months ago

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Firefox Will Not Start

Hi people, I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time a… (read more)

Hi people,

I have used Firefox for years but after the latest Microsoft Update it no longer starts or runs. Another product, Libre Office, also failed at the same time and I have been unable to resolve that problem either.

I have uninstalled Firefox, downloaded a fresh copy from the Mozilla website and reinstalled it a couple of times but when I click the desktop shortcut nothing happens. I can right click the shortcut and select the "run as administrator" command and something like the Firefox browser opens but all my shortcuts are out of date on it and the browser will not access anything on the net.

I also use Mozilla Thunderbird as my email providor and that is still functioning normally.

Is this some monkey business from Microsoft, a fault in Firefox or a fault somewhere in the inner workings of my computer?

Kindest regards, Colin Ballard, 23 January 2025

Asked by Colin b 10 months ago

Last reply by Colin b 10 months ago

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language

Sometimes when I do a google search the results come up in a foreign language! I am in the USA and speak only english. Changing my preferences doesn't always maintain t… (read more)

Sometimes when I do a google search the results come up in a foreign language! I am in the USA and speak only english. Changing my preferences doesn't always maintain the fix.

Asked by gksusan161 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

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can not open mozilla firefox browser

I can not open my firefox browser. I never had this problem before. When I click on the icon I have on my bottom of my computer it says I can not get on it says many diff… (read more)

I can not open my firefox browser. I never had this problem before. When I click on the icon I have on my bottom of my computer it says I can not get on it says many different error messages being sent. I am not a computer whiz so what should I do? should I uninstall it and re-stall it? would I loose everything I have book marked. HELP

Asked by Maureen Noblet 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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Firefox is not opening after fresh install on windows 11

I reinstalled Firefox I am trying to open the program in windows 11 it does not work I can still open it in administrator mode but then I cannot type anything in the sear… (read more)

I reinstalled Firefox I am trying to open the program in windows 11 it does not work I can still open it in administrator mode but then I cannot type anything in the search box I cannot browse to any websites or web page I cannot connect to the Internet through Firefox.

Asked by allan.braish 10 months ago

Last reply by allan.braish 10 months ago