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How do I go back to firefox not looking like a web designer's first attempt at web 2.0, seriously this looks awful, please fire whoever did this.

Ugh. Even after using the theme restorer add-on, it's still not the same. What have you done, why have you done it? What did making these changes accomplish, honestly? S… (read more)

Ugh. Even after using the theme restorer add-on, it's still not the same. What have you done, why have you done it?

What did making these changes accomplish, honestly? Stylized tabs? No option to turn them off without installing a theme? Why did you mess with the options? The fact that a theme exists just to revert your awful changes means that I'm not the only one that finds having all their settings and layout choices messed with upsetting.

Why mess with the design at all, without asking users to approve it? If you make the browser faster, great, fine. Why does the shape and placement of my tab bar have anything to do with that?

Seriously, who looked at the new design and thought "Yep! That's what we want! Approve it!"? How did multiple people approve this terrible crap?

Asked by marasamune 6 years ago

Last reply by user1068417 6 years ago

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Since upgrading to 29. Firefox snags with a beachball that spends for seconds. How can I prevent the snag?

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load,… (read more)

There were two upgrades very close together. I upgraded and now have 29.0. No matter whether I'm going to an address, typing into a box, or waiting for a website to load, the Mac "beach ball" will spin for a few seconds before loading. I use the default theme. I have minimal - (Xmarks and Trend micro), which weren't a problem before. Is there something I can do besides disabling the add-ons?

Thanks in advance for your help.

Asked by Chideb 6 years ago

Answered by Moses 6 years ago

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HOW TO FIX java.lang.NullPointerException ERROR FOR FIREFOX 29.0

I am continuously getting the following error when I click on a certain field of a particular site. PLEASE ASSIST ME IN FIXING THIS ISSUE STEP BY STEP IF POSSIBLE An Err… (read more)

I am continuously getting the following error when I click on a certain field of a particular site. PLEASE ASSIST ME IN FIXING THIS ISSUE STEP BY STEP IF POSSIBLE

An Error Occurred: Exception while calling encodeEnd on : {Component-Path : [Class: org.ajax4jsf.framework.ajax.AjaxViewRoot,ViewId: /system/DDPIndex.jsp][Class: javax.faces.component.html.HtmlForm,Id: _idJsp2][Class: javax.faces.component.UINamingContainer,Id: leftmenu][Class: org.apache.myfaces.component.html.ext.HtmlPanelGrid,Id: _idJsp8]}

Caused by: java.lang.NullPointerException - Cannot get value for expression '#{NavigationMenu_backing.panelNavigationItems}'

Asked by manva 6 years ago

Answered by Madasan 6 years ago

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Firefox 29 no longer prints properly from the built in PDF viewer

I print several EBAY labels a day. Just upgraded to firefox 29 (not realizing really what had changed - now regretting) and the built in PDF viewer no longer prints prope… (read more)

I print several EBAY labels a day. Just upgraded to firefox 29 (not realizing really what had changed - now regretting) and the built in PDF viewer no longer prints properly. It shows the label fine on the screen, but when sending to the printer (I tried two different ones) it just prints out two blanks pages. I tried a number of different printer settings and as i mentioned two different printers. Can't get anything to print now except two blank pages. If I switch the application settings in firefox to use an external 3rd party PDF viewer (e.g. Adobe reader 11, PDF Viewer plus, etc) those work fine. However, the default built in PDF viewer clearly broke in this new version. A very disappointing launch for me as this is critical feature for my use. Yes, I have a work around, but the point (and new bug) is still valid.

Asked by jimkarl 6 years ago

Answered by philipp 6 years ago

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FF 29 sometimes will not start. Popup with an error message.

Hi. With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else… (read more)

Hi.

With FF 29, I frequently get a popup message saying that "Firefox is already running" and I have to kill that process and restart the browser under XP. Is anyone else experiencing this problem?

Thanks.

Asked by Compumind 6 years ago

Answered by John99 6 years ago

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FF29.0 crashes when loading with tab groups, loads fine without tab groups. WHY?

I have about 16-18 tab groups (at least I did in FF28.0). When updating to FF29.0, FF crashed EVERY time when trying to load. I finally did a fresh reinstall of FF29.0. A… (read more)

I have about 16-18 tab groups (at least I did in FF28.0). When updating to FF29.0, FF crashed EVERY time when trying to load. I finally did a fresh reinstall of FF29.0. After reinstalling my 18 add-ons, I ran Session Manager and loaded a session from before I had updated to 29.0. It had all my tab groups! WOW, it loaded. Well, it loaded ONCE. It never loaded again. Crashes every time. I have saved sessionstore.bak and sessonstore.js at various times. I copied one from before the crashes and FF29.0 works just fine. It just won't work with all/any of my tab groups. Crashes every time while loading. If it won't work with my saved tab groups, I will be forced to go back to FF28.0. That would not be progress.

Asked by fizicsfred 6 years ago

Answered by fizicsfred 6 years ago

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Firefox 29 is full of problems.

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it. - Leaking memory … (read more)

- Session restore brings up tabs that I had closed before closing Firefox. Sometimes it even selects a tab that I didn't have selected when I closed it.

- Leaking memory like nobody's business. It went from 500 MB to 1.5 GB overnight (i.e. while it was "idling" minimized on the desktop).

- The config.trim_on_minimize setting is missing. Why is this?

- When the memory usage gets above ~1 GB (FYI, this is a guess), I start seeing problems with Firefox displaying web-page graphics and even, in one instance, shutting down text input on a web page (this was within Facebook).

- Randomly crashes for no apparent reason. FYI, this happened after I updated to Firefox 28 as well.

None of these problems ever happened before I upgraded to Firefox 28 and 29. I'm very close to abandoning Firefox altogether if these problems are not resolved promptly and permanently. In other words, I've nearly had enough of this. Whatever happened to "If it ain't broke, don't fix it"?

Asked by robbyrob 6 years ago

Last reply by John99 6 years ago

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Firefox 30 won't start, hangs after closing (Bug1004476)

Hello, everyone! I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all… (read more)

Hello, everyone!

I've filed a bug report here: https://bugzilla.mozilla.org/show_bug.cgi?id=1004476 The problem is that after installing Firefox 29 with no profile at all and installing any addon that requires a browser restart (NoScript for e.g.) Firefox restarts OK, but after closing it and trying to open again I get a message: "Firefox is already running". I can see in the Task Manager that there is already Firefox running in the background. I've found several people complaining about this issue. Here: http://forums.informaction.com/viewtopic.php?f=10&t=19612 And here: http://forums.mozillazine.org/viewtopic.php?f=9&t=2825639

Thank you in advance

Modified May 13, 2014 11:01:46 PM BST by John99


2nd Update. (Comment by a moderator)
Engineers are working on issues that have been identified.
The known issues are problems with Firefox hanging on closedown resulting in Firefox not restarting unless the hung process is killed.

Workaround ensure Firefox is NOT set to clear History on Close down
Use NewButton New Fx Menu → Preferences → |Privacy| Firefox will: [Remember History v ]
See also my post downthread /questions/997918?page=2#answer-572501 ~J99

 Modified June 5, 2014 12:26:07 AM BST by John99

3rd Update

A fix is now on the Beta Channel Fx30b8 hopefully in a couple of weeks that will be on everyone's Release of Firefox30.

Asked by TheExplorer 6 years ago

Answered by TheExplorer 5 years ago

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Why does Firefox 29.x crashes every time I click a download file link?

Immediately after automatically updated to Firefox 29.0 every single time I click a link to download any file, Firefox crashes. It also crashes when using cPanel (cPanel … (read more)

Immediately after automatically updated to Firefox 29.0 every single time I click a link to download any file, Firefox crashes. It also crashes when using cPanel (cPanel sometimes opens windows in a frame, or at least that's how in appears). Please see the most recent crash report below:

bp-72a0abfb-2dfb-419d-85e8-c260c2140508
bp-116890c7-2849-4ffd-aa1c-629562140508

I tried the following, which did not help:

  • Reset the profile
  • Turn off hardware acceleration
  • Remove and download list (downloads sqlite)

I sure would appreciate any help.

Thank you!

Asked by cob5 6 years ago

Answered by cob5 6 years ago

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Firefox 29 screw up - Please consider USERS How to fix this???

I often get fed up with firefox, the only reason I stay with it is because of the 3rd party plugins, but this is a step too far. I am so seriously pissed off with Mozilla… (read more)

I often get fed up with firefox, the only reason I stay with it is because of the 3rd party plugins, but this is a step too far.

I am so seriously pissed off with Mozilla Firefox, not just because of the new design but the complete lack of respect for your users.

I got a message saying that there was an important security update, it did NOT NOT NOT warn me that it intended to install a completely redesigned application.

Have you guys heard of change control management?

I am in the middle of working and I spend 15 hours a day online, now i have to figure out this AWFUL user interface.

I guess this is what you get when you have a bunch of amateurs developing software.

So what was it, did not one person in Mozilla figure NOT out that you need to tell users that an upgrade includes a serious change in UI or worse still did you know and think FFF..orget them we will just do it and tell them it is a security update.

Rather than creating this terrible user interface you should have focused on the biggest problem with Firefox MEMORY and CPU usage with the ability of users to figure out which tab is using memory or CPU,

If I had wanted a Google Chrome clone I would have installed Google Chrome, but I hate the Chrome interface. Do you not know that Google are the worst company in the world at designing a UI, their email is rubbish, the new adwords Keyword Planner should be used in schools and colleges as a "how NOT to design software"

What pisses me off is that you have the arrogance to think that you can just bulldoze over your userbase. If I were local I would come to your office ask which bright spark was in charge of this and punch them in the face.

I have seen others ask how to roll back and again in your ignorance you make pathetic excuses and lock the question, as you did with the guy here:

https://support.mozilla.org/en-US/questions/997424

well if you do that with me I will raise this on every blog related to Firefox. I wonder if there is any interest in creating a fork in the development?

I do not want to have to install an old version, I have a lot invested in my Firefox user interface which has been completely screwed up by this update. In addition to this I can't move the address bar and put it next to the menu and I can't move the tabs below the menus and toolbars.

You have also screwed up my colorful tabs which I need because of sight issues.

THIS IS MY DESKTOP do not DICTATE how I layout my screen!!

To call you complete F'ing Morons would not be enough!

Now if I roll back I am going to be facing nagware and security risks.

In future can you PLEASE respect your users by doing the following:

1. Do NOT install UI changes without informing the user and giving them a choice 2. ALWAYS include a feature to stick with the old UI 3. Allow users to stick with the old UI and still get REAL security updates.

I am so angry with you right now!

Asked by FedUp 6 years ago

Answered by FedUp 5 years ago

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The I-do-not-like-Firefox-29-layout topic

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300) Moderators, please read first before closing/removing this topic right away? To those want… (read more)

(For Forum Moderators: Please read /forums/forum-moderators/710264?last=59300)


Moderators, please read first before closing/removing this topic right away?
To those wanting to react here on this topic: please, also read ;)
Since my original posting https://support.mozilla.org/en-US/questions/997009 was closed because one of the moderators felt it was going off-topic (although it was red a lot and had 131 "have-this-problem" in just a few days), here a kind of re-opening but on-topic.
Why? Because I feel we have the right to express our feelings on this major change. And publicly there is actually only this forum where that can be done on the Mozilla.org domain.
Sure, the change is there and we have to live with it (if we choose to). But that doesn't mean we can not have our voice here because after many, many years of supporting FF with our use, we suddenly are facing a layout we were always running away from.
So yes, that can cause ranting and so on (within the forum rules of course) because people feel strongly about there beloved browser.
(edit rules link note the whole topic is ordinarily outside the scope of the forum ... Posts in the Mozilla support forum must be either questions about the use of Firefox, ... Users who post about things other than Mozilla support will be directed to an alternative discussion place .... . ~J99)

Plus this way you can centralize all the negatives here instead of a lot of separate postings about the same subject ;)
To the people reacting here in this topic: there is only 1 real way to let Mozilla itself know how you feel on the new lay out and that is not through this forum. The way is to go to https://input.mozilla.org/feedback/ and let it know there.
edit You need to use a supported Firefox to post Feedback so that will soon not be possible from Fx28 2nd edit. I was wrong feedback works with any version of Fiefpx now~J99

And I think when that is done in normal words (so no f*ck you rants and so on) and suggestions, then maybe, just maybe, it has some effect.
Also, there is an Mozilla support page with info on how to get the "old look" back, see How to make the new Firefox look like the old FirefoxBut it will only partly restore the old look, certain FF29 things can not be changed.

And yes, I myself am back to Firefox 28 which is not supported or suggested by Mozilla because it has things (bugs and security) that are not fixed in it. (Edit Please use Official downloads if you must downgrade links in Install an older version of Firefox and the growing list of exploits you will open yourself up to is listed here: https://www.mozilla.org/security/known-vulnerabilities/firefox.html ~J99)

I am not suggesting or advertising to others to do the same. It is a risk I am willing to take and only say it is an option.
edit My reason to go back to FF 28 is because that version still has the intuitive feel and look Firefox one was praised for. With a logical lay out and a good way to simply customize it (also in about:config).
For those who say/think "Come one man, stop whining! Grow up and just accept that Firefox has to go with its time!", to them I say: nope ;)

First edit Modified May 10, 2014 7:54:58 PM BST by John99
2nd: re feedback

Asked by meegja 6 years ago

Answered by meegja 6 years ago

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Firefox crashes almost everytime I try to attach a document. Why?

I Just got a new Dell XPS Dimension PC w/Win 8.1. It didn't have Firefox, so I downloaded it (version 29.0.1). Nearly every time I try to attach a document, e.g., a phot… (read more)

I Just got a new Dell XPS Dimension PC w/Win 8.1. It didn't have Firefox, so I downloaded it (version 29.0.1).

Nearly every time I try to attach a document, e.g., a photo, or other file, Firefox crashes. The crash occurs when I double-click on the directory and/or folder that has the document I want to attach. I have submitted over half a dozen crash reports the last few days.

Instead of double-clicking, I tried simply clicking once on the OPEN button that appears when I ask to attach a document. This reduced the frequency of crashes, but, did not eliminate them.

The crashes have occurred when i was attempting to attach a document to an email in yahoo mail. The crashes have also occurred when I was attempting to add a photo to a news article i was writing for Examiner.co using their publishing tool.

I just switched from Windows XP. Firefox NEVER crashed when i was trying to do this in XP.

I tried to duplicate the problem in Internet Explorer 11, which came with my PC. I have not been able to duplicate the problem with Explorer.

What is going on?

Asked by maccifj 6 years ago

Answered by Moses 6 years ago

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Firefox crashes constantly

Continued from this thread: https://support.mozilla.org/en-US/questions/1002029?utm_campaign=questions-reply&utm_medium=email&utm_source=notification Firefox cras… (read more)

Continued from this thread: https://support.mozilla.org/en-US/questions/1002029?utm_campaign=questions-reply&utm_medium=email&utm_source=notification

Firefox crashes constantly. Tried starting it in safe mode, and then disabling the javascript-line. Helped for a few days, but now the crashes are back

The 10 latest crash reports (all today): bp-9ce11f44-53e5-4e5b-8d24-444a82140530 bp-4f853bef-a467-421f-b200-5aa2e2140530 bp-24843b24-7d08-4ab1-8c13-204082140530 bp-e8274262-219f-4711-8e85-560622140530 bp-2ba874e6-ca77-490e-aa31-39e152140530 bp-21dc620e-59aa-4084-a823-80a9a2140530 bp-a9aebf9c-acf2-47ec-b0d5-449102140530 bp-603cd787-208a-4c23-95b0-db5822140530 bp-ac705fb4-f382-4957-bbe0-141b52140530 bp-677b2c3c-2160-4959-a005-62f6a2140530 bp-a8f5a9c1-6ddc-40d0-b21d-812c42140530

Asked by Andrimner 6 years ago

Answered by iamjayakumars 6 years ago

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high CPU usage

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane, it ranges between 50%-100% cpu usage. and it happens even on normal non fla… (read more)

after updating to firefox 29 and then 29.0.1, the cpu usage that firefox are using are insane,

it ranges between 50%-100% cpu usage.

and it happens even on normal non flash tab,

besides even if the site is using flash, i am using flash block and adblock plus,

so anykind of flash material wont play or uses cpu.

please fix this ASAP, because firefox has now gone from useable to resource hog,

oh and i don't like the new look, because firefox has become more similar to chrome on User interface,

and i don't use chrome, because i don't like the UI, and now firefox tried to be chrome twin ?

i think that's all, thanks in advance.

edit : fixed some typo

Asked by DM789 6 years ago

Answered by DM789 5 years ago