Showing questions tagged:

Problem printing after version update

HI, I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaska… (read more)

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

المُؤرشفة 6 140

Can't update Firefox on Linux Mint

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in adv… (read more)

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in advance.

Solved المُؤرشفة 1 251

All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (read more)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Solved المُؤرشفة 3 383

Copying an entry using Firefox from X

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why? … (read more)

When I copy a post in X from Firefox into a text file, it loses formatting, but when I copy the same post in X from Edge into the text file, it keeps formatting. Why?

المُؤرشفة 1 190

Screenshot tool

There are times that I use the screenshot tool on X.com and the filename it saves to is WAY too long. Sometimes it tries to use the entire content of the post as the file… (read more)

There are times that I use the screenshot tool on X.com and the filename it saves to is WAY too long. Sometimes it tries to use the entire content of the post as the filename. I see this effect in the title bar as well. Is there a way to change it so it only uses a date/timestamp and nothing else? Attached is an example of this extremely long naming. Specs: Firefox 139.0.4 (aarch64) Mozilla Firefox for Raspberry Pi OS rasberrypios-1.0 OS: Debian 12 bookworm Kernel: aarch64 Linux 6.12.25+rpt-rpi-2712

المُؤرشفة 3 220

No sync data

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, histo… (read more)

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.

المُؤرشفة 1 280

Tampermonkey downloader thinks my Internet's not working when it is!

Dear Anyone. Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I get… (read more)

Dear Anyone.

Trying to download Tampermonkey for Firefox. I'm NOT very good at computers, be nice! Every time I click on the "Add Tampermonkey to Firefox" button, I get "You are not online. Please check your internet connection." and it won't download it.

I AM on the Internet, tried it just now before coming here and it still won't believe I'm online. Everything else does. Why won't Tampermonkey?

Yours puzzledly,

Chris. Who's using Windows 10 on an antique computer that was designed for Windows XP! And Firefox, Best Browser.

المُؤرشفة 1 110

How to edit directories on Linux Save Page As dialog

On the Save Page As dialog on Linux, how do I edit the choices of where to save? The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Other… (read more)

On the Save Page As dialog on Linux, how do I edit the choices of where to save?

The stock options are Home, Desktop, Documents, Downloads, Pictures, Videos, and + Other Locations.

I don't use most of these directories, but I do use two dozen others. Navigating to them using Other Locations is painfully slow; it would be ok if I could then save the location I've navigated to, but I haven't found a way to do that, and clicking one path element at a time for 6 element paths over and over gets old quickly.

Typing the path I want either nukes the default filename, or else it tries to match the filename string from the URL in the target directory, which doesn't show me existing directory contents.

Thanks for any clues...

المُؤرشفة 1 281

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (read more)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

المُؤرشفة 5 241

unable to login to reddit

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following: - Followed all steps in: https://support.m… (read more)

I have just noticed today that I cannot login to Reddit with FireFox. After researching the issue, I can confirm the following:

- Followed all steps in: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems - MalwareBytes is not installed - Confirmed latest update of FireFox installed - Adblocker/Ublocker disabled - Deleted caches/cookies - Refreshed Firefox then restarted in troubleshoot mode from: Help > Troubleshoot mode > restart > refresh - Created a new profile and tested - Confirmed FireFox is not limited/restricted from accessing private/public network - Confirmed signing into Reddit from other browsers is successful

Please advise how to fix this as FireFox is my primary browser and I'd rather use it for all of my activities screenshot of the error message attached below

المُؤرشفة 1 130

New Tabs Now Includes Push Pins on Each Icon on Favorites - Firefox 139.0.1

Just updated to 139.0.1 and got a surprise. My New Tab Favorites Icons now have Push Pins in their upper left corners, leaving less space for the icons, so of course my … (read more)

Just updated to 139.0.1 and got a surprise. My New Tab Favorites Icons now have Push Pins in their upper left corners, leaving less space for the icons, so of course my icons are now smaller than before. Why do the people maintaining the system at Mozilla keep messing with the New Tabs? Last time, they thought they needed to include a large image of the Firefox icon, again shrinking the remaining screen real estate for my icons. That got fixed. Now they decided each favorite icon needs a rather large push pin to indicate that it belongs there. Somebody thought this would be a good idea? Why can't they just leave it alone?

I'm posting two screenshot images of my New Tab screen. You will know which is before and which is after.

المُؤرشفة 3 80

Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (read more)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Solved المُؤرشفة 1 110

Problem Loading Page

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can coun… (read more)

I cannot get past the secure connection failed! I have cleared cookies, cache, etc. I have turned off the firewall, and restarted my computer more times that I can count....

المُؤرشفة 3 210

Did Not Connect: Potential Security Issue

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connect… (read more)

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to nrega.nic.in because this website requires a secure connection.

What can you do about it?

nrega.nic.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

Probably nothing, since it’s likely there’s a problem with the site itself.

Solved المُؤرشفة 1 372