Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox crashes

Firefox has been crashing intermittently until yesterday, it began crashing every time I tried to start it. Now I cannot even open it in safe mode. I have tried uninst… (read more)

Firefox has been crashing intermittently until yesterday, it began crashing every time I tried to start it. Now I cannot even open it in safe mode. I have tried uninstall and reinstall via synaptic on my Linux Mint 17 system. Below is the most recent crash report:

~/.mozilla/firefox/88100gos.default/crashes/events -rw------- 1 joe 9483 Oct 31 09:54 1ff61d2a-e98b-309b-41b01bea-7c8dba8a -rw-rw-r-- 1 joe 111 Oct 31 09:54 1ff61d2a-e98b-309b-41b01bea-7c8dba8a-submission

crash.main.2 1477932860 1ff61d2a-e98b-309b-41b01bea-7c8dba8a TelemetrySessionId=4be2a54e-999f-41b7-a0d3-8c89388eee17 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161025170804","version":"49.0.2","vendor":"Mozilla","platformVersion":"49.0.2","xpcomAbi":"x86-gcc3","hotfixVersion":null},"partner":{"distributionId":"mint","distributionVersion":"1.0","partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":["mint "]},"system":{"memoryMB":2013,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":28,"stepping":10,"l2cacheKB":512,"l3cacheKB":512,"speedMHz":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3"]},"os":{"name":"Linux","version":"3.2.0-23-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":"nouveau -- Gallium 0.4 on NVA8","vendorID":"nouveau","deviceID":"Gallium 0.4 on NVA8","subsysID":null,"RAM":null,"driver":null,"driverVersion":"2.1 Mesa 8.0.2","driverDate":null,"GPUActive":true}],"monitors":[],"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":false,"e10sCohort":"disqualified-test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.newtabpage.enhanced":true},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{"creationDate":17105},"addons":{"activeAddons":{"firefox@getpocket.com":{"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"version":"1.0.4","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099,"isSystem":true},"e10srollout@mozilla.org":{"blocklisted":false,"description":"Staged rollout of Firefox multi-process feature.","name":"Multi-process staged rollout"," userDisabled":false,"appDisabled":false,"version":"1.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099,"isSystem":true},"webcompat@mozilla.org":{"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"version":"1.0","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099,"isSystem":true},"ubufox@ubuntu.com":{"blocklisted":false,"description":"Ubuntu Firefox Pack.","name":"Ubuntu Firefox Modifications","userDisabled":false,"appDisabled":false,"version":"3.0","scope":8,"type":"extension","foreignInstall":true,"hasBinaryComponents":false,"installDay":16595,"updateDay":16595,"isSystem":false}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"49.0.2","scope":4," foreignInstall":false,"hasBinaryComponents":false,"installDay":17099,"updateDay":17099},"activePlugins":[{"name":"DivX Browser Plug-In","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/divx","video/vnd.divx"],"updateDay":15206},{"name":"RealPlayer 9","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-pn-realaudio","application/vnd.rn-realmedia","application/vnd.rn-realaudio","video/vnd.rn-realvideo","audio/x-realaudio","audio/x-pn-realaudio-plugin","application/smil"],"updateDay":15206},{"name":"mplayerplug-in is now gecko-mediaplayer 1.0.4","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false, "disabled":false,"clicktoplay":true,"mimeTypes":["audio/x-mpegurl","video/mpeg","audio/mpeg","video/x-mpeg","video/x-mpeg2","audio/mpeg","audio/x-mpeg","audio/mpeg2","audio/x-mpeg2","audio/mp4","audio/x-mp4","video/mp4","video/x-m4v","video/3gpp","audio/mpeg3","audio/x-mpeg3","audio/x-mpegurl","audio/mp3","application/x-ogg","application/ogg","audio/x-ogg","audio/ogg","video/x-ogg","video/ogg","application/x-vlc-plugin","application/x-google-vlc-plugin","audio/flac","audio/x-flac","video/fli","video/x-fli","video/x-flv","video/flv","video/vnd.vivo","audio/x-matroska","video/x-matroska","application/x-nsv-vp3-mp3","audio/x-mod","audio/x-aiff","audio/basic","audio/x-basic","audio/x-scpls","video/x-mng","audio/webm","audio/x-webm","video/webm","video/x-webm"],"updateDay":15206},{"name":"QuickTime Plug-in 7.6.9","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":[" video/quicktime","video/x-quicktime","image/x-quicktime","video/quicktime","video/quicktime","application/x-quicktimeplayer"],"updateDay":15206},{"name":"Windows Media Player Plug-in","version":"","description":"<a href=\\"http://kdekorte.googlepages.com/gecko-mediaplayer\\">Gecko Media Player</a> 1.0.4

Vide","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/asx","video/x-ms-asf-plugin","video/x-msvideo","video/msvideo","application/x-mplayer2","video/x-mplayer2","application/x-ms-wmv","video/x-ms-asf","video/x-ms-asx","video/x-ms-wm","video/x-ms-wmv","audio/x-ms-wmv","video/x-ms-wmp","application/x-ms-wmp","video/x-ms-wvx","audio/x-ms-wax","audio/x-ms-wma","application/x-drm-v2","audio/wav","audio/x-wav"],"updateDay":15206},{"name":"IcedTea-Web Plugin (using IcedTea-Web 1.2 (1.2-2ubuntu1))","version":"","description":"The <a href=\\"http://icedtea.classpath.org/wiki/IcedTea-Web\\">IcedTea-Web Plugin</a> executes Java app","blocklisted":false,"disabled":false," clicktoplay":true,"mimeTypes":["application/x-java-vm","application/x-java-applet","application/x-java-applet;version=1.1","application/x-java-applet;version=1.1.1","application/x-java-applet;version=1.1.2","application/x-java-applet;version=1.1.3","application/x-java-applet;version=1.2","application/x-java-applet;version=1.2.1","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.3","application/x-java-applet;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-applet;version=1.6","application/x-java-applet;version=1.7","application/x-java-applet;jpi-version=1.7.0_50","application/x-java-bean","application/x-java-bean;version=1.1","application/x-java-bean;version=1.1.1","application/x-java-bean;version=1.1.2","application/x-java-bean;version=1.1.3","application/x-java-bean;version=1.2","application/x-java-bean;version=1.2.1","application/ x-java-bean;version=1.2.2","application/x-java-bean;version=1.3","application/x-java-bean;version=1.3.1","application/x-java-bean;version=1.4","application/x-java-bean;version=1.4.1","application/x-java-bean;version=1.4.2","application/x-java-bean;version=1.5","application/x-java-bean;version=1.6","application/x-java-bean;version=1.7","application/x-java-bean;jpi-version=1.7.0_50","application/x-java-vm-npruntime"],"updateDay":15440},{"name":"Skype Buttons for Kopete","version":"","description":"Mime Type x-skype for Skype Buttons","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-skype"],"updateDay":15483},{"name":"Adobe Reader 9.5","version":"","description":"The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":15721}, {"name":"Shockwave Flash","version":"11.2.202.637","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16628},{"name":"Shockwave Flash","version":"11.2.202.637","description":"Shockwave Flash 11.2 r202","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":17086},{"name":"Adobe Reader 9.5","version":"","description":"The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser. ","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":15721}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} ProductName=Firefox ReleaseChannel=release Version=49.0.2 BuildID=20161025170804 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} CrashTime=1477932860 UptimeTS=8.079567 SecondsSinceLastCrash=386

Asked by joseppi 3 years ago

Answered by philipp 3 years ago

  • Archived

Firefox crashes

Firefox worked fine until the most recent "update" and now it crashes repeatedly, even in safe mode. Firefox works (sort of) but many different things trigger yet anoth… (read more)

Firefox worked fine until the most recent "update" and now it crashes repeatedly, even in safe mode.

Firefox works (sort of) but many different things trigger yet another crash, including just trying to open a tab or almost anything in the menu.

I can open a private viewing window and look at extensions and add-ons, and I have tried disabling all of them, but nothing helps.

Searching mozilla help pages and everything else google can find and I've tried everything that everybody has suggested ... and I see that lots of other people are having the same problem.

Please help!!!

bp-4cf1698a-ec32-4233-a87a-8d0d52160519 05/19/2016 10:16 AM bp-01ad0832-0bce-49aa-9d51-20d912160519 05/19/2016 10:04 AM bp-d04e8fd4-4c6b-4f8c-9201-f4b652160519 05/19/2016 09:50 AM bp-b39db1be-db05-4fdf-9ee7-183fb2160518 05/18/2016 11:20 AM bp-6884dd93-af90-420d-b9ca-3f22d2160518 05/18/2016 11:18 AM bp-7a5a4b21-93ad-41c6-9f80-e3d652160518 05/18/2016 11:16 AM bp-6379c41a-b2b1-4718-8c3b-d69192160518 05/18/2016 11:14 AM bp-326e3d76-e4f6-48ec-b1a4-ac7f72160518 05/18/2016 11:05 AM bp-b6c9bf95-c523-4397-895b-f30ed2160518 05/18/2016 11:04 AM bp-76796c3d-286b-4ff3-b2d3-716272160518 05/18/2016 10:57 AM bp-8369046b-d939-49dc-ac7a-e8a512160518 05/18/2016 10:56 AM bp-2c0df90e-88bd-4fd3-a97e-4ec372160518 05/18/2016 10:56 AM bp-e04b3863-29dc-4c83-b960-aa37f2160518 05/18/2016 10:55 AM bp-54f03129-a8ac-498f-95d9-e705b2160518 05/18/2016 10:42 AM bp-0232a2f0-df38-4e03-96b1-6c8462160513 05/13/2016 02:03 PM bp-8259631e-0e33-4531-8d7d-739852160513 05/13/2016 01:49 PM

https://crash-stats.mozilla.com/report/index/4cf1698a-ec32-4233-a87a-8d0d52160519

Firefox 46.0.1 Crash Report [@ liboxygen-gtk.so@0xf0e4d ] Search Mozilla Support for Help ID: 4cf1698a-ec32-4233-a87a-8d0d52160519 Signature: liboxygen-gtk.so@0xf0e4d

   Details
   Metadata
   Modules
   Raw Dump
   Extensions

Signature liboxygen-gtk.so@0xf0e4d More Reports Search UUID 4cf1698a-ec32-4233-a87a-8d0d52160519 Date Processed 2016-05-19T17:16:26.589576+00:00 Uptime 546 Last Crash 669 seconds before submission Install Age 1602 since version was first installed. Install Time 2016-05-19 16:48:40 Product Firefox Version 46.0.1 Build ID 20160511224619 Release Channel release OS Linux OS Version 0.0.0 Linux 3.2.0-23-generic #36-Ubuntu SMP Tue Apr 10 20:41:14 UTC 2012 i686 Build Architecture x86 Build Architecture Info GenuineIntel family 6 model 28 stepping 10 | 4 Crash Reason SIGSEGV Crash Address 0x0 User Comments

FF just continues crashing. I've tried everything. App Notes

OpenGL: nouveau -- Gallium 0.4 on NVA8 -- 2.1 Mesa 8.0.2 -- texture_from_pixmap

Processor Notes processor_prod-processor-i-3ceb08e7_24119; MozillaProcessorAlgorithm2015; skunk_classifier: reject - not a plugin hang EMCheckCompatibility

True Winsock LSP None Adapter Vendor ID Adapter Device ID Bugzilla - Report this bug in Firefox Core External Software Affecting Firefox Toolkit Related Bugs

  1268185NEW --- startup crash in liboxygen-gtk.so@0x in firefox 46

Crashing Thread (0) Frame Module Signature Source Ø 0 liboxygen-gtk.so liboxygen-gtk.so@0xf0e4d 1 libcairo.so.2.11000.2 _cairo_array_fini /build/buildd/cairo-1.10.2/src/cairo-array.c:97 Ø 2 liboxygen-gtk.so liboxygen-gtk.so@0x12d90f 3 libcairo.so.2.11000.2 _cairo_clip_reset /build/buildd/cairo-1.10.2/src/cairo-clip.c:212 Ø 4 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x4b6ff3 Ø 5 libavcodec.so.53.35.0 libavcodec.so.53.35.0@0x152c7e 6 libcairo.so.2.11000.2 cairo_restore /build/buildd/cairo-1.10.2/src/cairo.c:583 Ø 7 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x1ef7f7 8 @0xbf8a18e3 Ø 9 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x4b6ff3 Ø 10 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x265946 Ø 11 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x2678ab Ø 12 liboxygen-gtk.so liboxygen-gtk.so@0x12d907 Ø 13 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x268664 Ø 14 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x2659a8 Ø 15 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x4b6ff3 Ø 16 libgtk-3.so.0.400.2 libgtk-3.so.0.400.2@0x268708 17 libcairo.so.2.11000.2 cairo_restore /build/buildd/cairo-1.10.2/src/cairo.c:583 Ø 18 liboxygen-gtk.so liboxygen-gtk.so@0xa16cb

Show other threads

Asked by joseppi 4 years ago

Last reply by James 4 years ago