Showing questions tagged: اعرض كل الأسئلة

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 1 month ago

Last reply by FredMcD 1 month ago

Issues with Sharepoint

After upgrading to Firefox 99, Sharepoint will no longer load. The site can be loaded in all other browsers. After cache and cookies are cleared the page(s) work properly… (read more)

After upgrading to Firefox 99, Sharepoint will no longer load. The site can be loaded in all other browsers. After cache and cookies are cleared the page(s) work properly for a few clicks, but if you click the back arrow it goes back to the 3 Sharepoint dots icon and never loads the page.

Asked by jeremy_hedrick 1 month ago

Last reply by barettah 1 month ago

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HAND… (read more)

Secure Connection Failed An error occurred during a connection to www.google.com. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.


This is happening to literally anything related to Google. Be it gmail, google forms, google docs etc. If I wait for 10-15mins then it starts working. Then after some time again this problem persists. This happening only in Firefox and not Chrome or related browsers like Brave. So what is the problem?

Asked by Satyapragyan Das 3 months ago

Last reply by FredMcD 3 months ago

Cannot get bookmarks to show on left side.

Cannot get bookmarks to show on left side. They were there when I set up this new computer, then disappeared. Says go to toolbar at bottom of screen, there is no toolba… (read more)

Cannot get bookmarks to show on left side. They were there when I set up this new computer, then disappeared. Says go to toolbar at bottom of screen, there is no toolbar at the bottom of the screen. There is a file containing all the bookmarks that were transferred. Been at this for hours.

Asked by careyrmitchell 2 months ago

Last reply by cor-el 2 months ago

Chromecast

Any way to cast to chromecast with firefox? It's annoying that I have to use Chrome or Edge to cast youtube to my TV. Or use my phone. But it's charging atm. So very anno… (read more)

Any way to cast to chromecast with firefox?

It's annoying that I have to use Chrome or Edge to cast youtube to my TV.

Or use my phone. But it's charging atm. So very annoying my favorite browser can't do this simple thing. But all the other browsers can.

Asked by Kai André Stensson 1 month ago

Last reply by Dropa 1 month ago

Firefox crashing in Windows 11

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Stor… (read more)

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Store... it opened once and i used it for a day, but then the next day.. it again crashed and didnt open.. i didn't have extensions nor any themes. PLease help.. i used it everyday in win10... but in win11, edge or chrome is the only option.. pls fix it ASAP

Asked by Mohak Bhatt 1 month ago

Last reply by jonzn4SUSE 1 month ago

Persistent issues with Google Drive/Docs

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document.… (read more)

For the past several months, I've had increasingly worse graphical errors on Google Drive. At first it was only in a few documents, and now it's in every single document. These errors only occur on Firefox, no other browser. Text that I type is constantly blurry, oddly-sized, or oddly-spaced, with some letters touching while others have large gaps between them. I've also had some other small issues, like the document thinking that I'm two people and asking me if I want to see "the changes made my collaborators" when I'm the one currently typing (the documents aren't shared with anyone else, and there are never any changes beyond the ones I make), or showing my cursor highlighted with my name as if I were someone else watching myself type. It's made it more difficult for me to focus on work and I don't know what to do about it.

I've tried the following methods (most of them multiple times over the past months) to solve it, none of which worked: - Running the windows in safe mode - Uninstalling all add-ons and themes, clearing cookies and cache, and then restarting my computer - Uninstalling Firefox entirely, restarting my computer, then reinstalling it - Refreshing Firefox - Looking through pages like Firefox Task Manager and such (although the information there didn't really mean much to me, nothing looked out of the ordinary)

Does anyone have any ideas about what I can do about this? I was ignoring it for a while since it's still legible, but it's become really annoying, especially when it makes some words hard to read. Thanks in advance for the consideration. Here's a screenshot of a document with the weirdly-spaced, blurry text:

Asked by matilda27593 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Under Extensions in Developers Edition, the Customize Theme option loads a blank page.

I have just installed the developer edition of Firefox and on the screen where I can install extensions/themes/add-ons, there is a link to create a custom theme. https://… (read more)

I have just installed the developer edition of Firefox and on the screen where I can install extensions/themes/add-ons, there is a link to create a custom theme. https://color.firefox.com/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_content=theme-footer-link

It loads a blank page and nothing else.

Asked by Jase 1 month ago

Last reply by cor-el 1 month ago

Private browsing

Which extensions should not be in private windows? I understand that Private Windows has info that I want protected therefore, what extension should not be allowed in pri… (read more)

Which extensions should not be in private windows? I understand that Private Windows has info that I want protected therefore, what extension should not be allowed in private windows?

Asked by Clement 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

translator

Hi, how are you? I was just wondering if Firefox offers the auto translation option when it gets to a webpage that it's not in English. Chrome offers. A translation of th… (read more)

Hi, how are you? I was just wondering if Firefox offers the auto translation option when it gets to a webpage that it's not in English. Chrome offers. A translation of the page as always or Just decline. Would you tell me if Firefox offers that function or similar option? Thank you.

Asked by Azin 1 month ago

Last reply by jeyson1099 1 month ago

Secure Connection Failed An error occurred during a connection to www.change.org. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT

I can't access change.org in any way. I get this message: Secure Connection Failed An error occurred during a connection to www.change.org. Peer received a valid certific… (read more)

I can't access change.org in any way. I get this message: Secure Connection Failed

An error occurred during a connection to www.change.org. Peer received a valid certificate, but access was denied.

Error code: SSL_ERROR_ACCESS_DENIED_ALERT Also I get it for Care2 petition site (Hope that's right name). It could be that I need to uodate Kaspersky but as I am about to drop Kaspersky it's not the best time. I want to make sure that whatever I choose is compatable with Malwarebytes ( theone that runs all the time) Sometimes running two together causes problems. I also wonder if I have been compromised insome way on my computer. Thank you so much for any help you can give me. ALso 3 (broadband) won't let me access the change website because it says I have the filter on that stops uner 18s viewing. This is rubbish. It will take at least two days to go through and theimpportant issues in the UK are happening now

Asked by inoutpublic 4 weeks ago

Last reply by cor-el 4 weeks ago

Cannot log into hotel wifi using Firefox

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I … (read more)

I travel for work and often stay at IHG properties (Holiday Inn, etc.). I have Firefox as my default browser; version 99.0. I cannot login to their wifi using Firefox; I have to copy the address and paste it into Google Chrome and after confirming my information I am able to browse normally until the next day; It must reset at some point.

This is the web address for the network login: https://www.msftconnecttest.com/redirect

I read this article about Captive portal detection: https://support.mozilla.org/en-US/questions/1314194 I change the setting per the article hoping it would take care of my concern but it did not.

Thank you!

Asked by Tim 1 month ago

Last reply by cor-el 1 month ago

Bing has hijacked Firefox in a new intallationof Windows 11 and I want to remove it

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bin… (read more)

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bing app with no effect, I want Firefox back!

Asked by espicer 5 months ago

Last reply by FredMcD 5 months ago

cannot play video content from either tubitv.com or netflix.com

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are us… (read more)

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are using the latest....Error Code: F7701-1003" from NetFlix.

Is this an issue with Firefox?

It seems to work fine with Edge. I have not tried with any other browsers.

Thanks

Asked by dlbjunk 2 months ago

Last reply by d.l.briggs 2 months ago

Firefox keeps disabling addons

Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let… (read more)

Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let me know what information about my install I can give to help.


OS version: windows 22000.593 Firefox version: 99.0.1 (64-bit)

Asked by Darkarrow 1 month ago

Last reply by Dropa 4 weeks ago

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 3 weeks ago

Last reply by FredMcD 2 weeks ago