Firefox doesn't respond to command but Safari does.

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay… (read more)

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay for something on the UFT.org website. It worked. I needed to make another purchase on the same website and page but I got a message that there was an error with my credit card info. I tried again. I tried another credit card. I signed out and back in and repeated everything and still got the same message. I copied the url, went to Safari, pasted the url, entered my info and was successful in making the payment. I am using Firefox 133.0.3. What might be happening to cause these problems?

Asked by RichZas 1 month ago

Drag and drop fails: e.g.downloaded files -> g.drive; pull tab from current window into own window;

Lost ability to drag and drop. FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1 GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN n… (read more)

Lost ability to drag and drop.

FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1


GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN nothing is moved, nothing is under cursor

expected: file drops into g.drive from downloads


GIVEN I have a window up with many tabs WHEN I select a tab and pull it to make a new window THEN nothing is under cursor, and I don't get a new window

expected: new window created from open tab

Asked by Casey Burnett 3 weeks ago

geolocation

I have blocked all websites from accessing my geolocation by default in the privacy settings and there are no exceptions on the list. And yet, 1) many websites I visi… (read more)

I have blocked all websites from accessing my geolocation by default in the privacy settings and there are no exceptions on the list.

And yet,

1) many websites I visit seem to have my geolocation, even though I have never shared any information with them

2) the last two suggestions on the first page when I search for anything are always linked to my location

How is this possible? How do I fix it?

Thank you

Asked by michael.montaigne112 3 months ago

Last reply by TyDraniu 3 months ago

firefox randomly download .html file

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any e… (read more)

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any extensions installed on my browser, and the default theme is active.

Sometimes, an empty HTML file with a random name, such as LmFPlKJM.html, gets downloaded. This has happened to me twice so far. Both times, it happened while I was on a website that I had configured the server for. However, I didn’t do anything on the page; suddenly, I saw that the file was downloaded. I wanted to check the download link for these files, so I right-clicked and clicked "Copy Link" in the download tab, but the link showed as about:blank. Can you guide me on what this issue might be? Is it dangerous?

Asked by Firefoxuser 5 hours ago

Searching for any Malware on Android Phone

There was a Very good article on Mozilla re the above on Home Computers. Wondered if there was one for Android Phone users ? Surely there must be, and if so is there… (read more)

There was a Very good article on Mozilla re the above on Home Computers. Wondered if there was one for Android Phone users ? Surely there must be, and if so is there different ones for different phones & different versions of Android ?

Thanks Kindest Regards Mark

Asked by Mark Pickering 1 minute ago

firefox randomly download .html file

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any e… (read more)

Hello, I have an issue in Firefox browser. My operating system is the latest version of Kali Linux, and I am using Firefox ESR version 128.5.0esr Also, I don’t have any extensions installed on my browser, and the default theme is active.

Sometimes, an empty HTML file with a random name, such as LmFPlKJM.html, gets downloaded. This has happened to me twice so far. Both times, it happened while I was on a website that I had configured the server for. However, I didn’t do anything on the page; suddenly, I saw that the file was downloaded. I wanted to check the download link for these files, so I right-clicked and clicked "Copy Link" in the download tab, but the link showed as about:blank. Can you guide me on what this issue might be? Is it dangerous?

Asked by Firefoxuser 5 hours ago

Two Computer both with firefox, but one will not rememebr some input fields

This is a really strange problem, something I have never encountered before. I have two- near identical desktop computers Computer 1 is an HP Elite Pro 8300 Computer 2 i… (read more)

This is a really strange problem, something I have never encountered before.

I have two- near identical desktop computers Computer 1 is an HP Elite Pro 8300 Computer 2 is an HP Elite Desk 800 G1

Both have the exact same latest version of Windows 10 (Pro 64 Bit Version 22H2) Both have the exact same version of Firefox (133.0) Both Firefox browsers are synced via my Firefox account, so same Settings, same Bookmarks, same Extensions etc.

Yet one of them has a problem with remembering certain input field criteria (although they both remember passwords and usernames just fine). I have uploaded some screengrabs as one illustration of this problem

Essentially, this a courier website which I use for sending packages. I have a site ID number

When I use Computer 1 to make a booking, it has always remembered my Site ID. When I open the page, the SiteID field is already filled in, and the "Remember Me" checkbox is already checked. See Computer1.png

However, when I use Computer 2 to make a booking, I have to enter the SiteID every time, even though I check the "Remember Me" checkbox, and click the "Book a Pickup" button, the next time I open the page, the SiteID input field is blank, and the "Remember Me" checkbox is unchecked. See Computer2.png

At first, I thought it was a problem with the computer, but I tried using Chrome on Computer 2 and it works fine . See Computer2A.png

I cannot think of anything that might be causing this. I have even gone through the Settings pages side-by-side to make sure all the checkboxes are identical. Nothing different that I can find. There are other web pages that do similar things with fields that are not usernames or passwords, but all passwords and usernames for the other website I login to are remembered fine, and they are all listed in the saved passwords section of Settings.

Any help or ideas I could try would be appreciated.

Asked by cooky1 2 months ago

Security breach warnings

I am getting repeated popups that say Issue or that a Zeus.202 Trojan is detected, or that there is a security problem. If I follow them they lead me to page where I'm a… (read more)

I am getting repeated popups that say Issue or that a Zeus.202 Trojan is detected, or that there is a security problem. If I follow them they lead me to page where I'm asked to renew a McAfee my subscription. I don't have a McAfee subscription but use Malwarebytes. I've run Malwarebytes and it finds no problems What do you suggest Thanks in advance David

Asked by david_s 7 hours ago

Last reply by James 3 hours ago

  • حُلّت
  • المُؤرشفة

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (read more)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 1 year ago

Answered by zeroknight 1 year ago

  • حُلّت
  • المُؤرشفة

Browser managed by my organization

Greetings Firefox Support/CommunityL While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed… (read more)

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:


Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Asked by D. Patrick Ford, MD 1 year ago

Answered by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

Change prefered google login

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly … (read more)

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly to this account. Switching to my personal account requires me to log in to a VPN, do DFA, then switch accounts. How can I ask Firefox to log in to my personal account first instead?

Thanks!

Asked by marcell.zimanyi 2 years ago

Answered by JBou 2 years ago

  • حُلّت
  • المُؤرشفة

Missing Content Security Policy enable/disable setting on about:config

Hello, I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local… (read more)

Hello,

I noticed that a setting on the about:config page was removed: the "security.csp.enable" setting. I was using this setting to disable CSP to be able to load local JS scripts on some non-locally hosted sites, for debugging and development, work related purposes.

Was this setting really removed? Is there a way to disable CSP on Firefox on the latest version?

Thanks! Gabriel.

Asked by gabrielmuttiteixeira 2 years ago

Answered by cor-el 2 years ago

  • حُلّت
  • المُؤرشفة

Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • حُلّت
  • المُؤرشفة

Firefox using FIDO2 Security Keys

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communi… (read more)

Firefox seems to have a problem on Linux using USB Security Keys. I have two Yubico Security Keys which I use for 2FA. The problem seems to be that Firefox cannot communicate with the USB port, as it doesn't make any difference whether the USB Security Key is plugged in or not, the error returned is always the same and the Security Key does not light up.

I believe Firefox's WebAuth code must be fine, as it works on Windows, which is why I think it's some kind of permissions problem. Chrome works perfectly with the Security Keys on my computer.

I've used a number of sites (I've listed a couple below) where you can test your Security Key with Firefox on KDE Neon and the error is always "UnknownError: The operation failed for an unknown transient reason":

https://www.token2.com/tools/fido2-test/ https://demo.yubico.com/webauthn-technical/registration

I cannot log into Bugzilla with GitHub as my GitHub login uses a Security Key as the second factor.

Asked by dave353 1 year ago

Answered by cor-el 1 year ago

  • حُلّت
  • المُؤرشفة

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 2 years ago

Answered by user228126785451001171488420526897964190555 2 years ago

  • حُلّت
  • المُؤرشفة

Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 1 year ago

Answered by Terry 1 year ago

  • حُلّت
  • المُؤرشفة

Disabling DRM completely

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simpl… (read more)

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simple blog... If I disabled it, I do not want to be prompted to enable it back. I know how to enable it.

Asked by david636 2 years ago

Answered by cor-el 2 years ago