Showing questions tagged: اعرض كل الأسئلة
  • حُلّت

Advice and help articles outdated

Sorry, this probably not the right category but nothing there for 'help and advice'. Hello All, This is not a complaint or the need for a fix. I like Thunderbird the mos… (read more)

Sorry, this probably not the right category but nothing there for 'help and advice'.

Hello All, This is not a complaint or the need for a fix. I like Thunderbird the most amongst all 3-rd party options … after the discontinuation of the excellent Windows Mail & Calendar app and the forced change to the dreadful New Outlook.

However, I would like to post a concern or suggestion: Since installing I experienced, as many first-time users, various more or less urgent adjustments or settings-changes, but was able to fix or set all to my liking.

Here is my experience, though, when finding help-articles, in general or in TB forum: Most of them seem to be outdated … meaning procedures and path’s leading to certain settings do not work or have obviously changed with updates. E.g., there is no Options in Tools or Composition in Options. Suggestions for getting to where you uncheck “Use Paragraph instead of Body …” do not work that way anymore. Instead, it is now found under Settings, easily accessible from the Settings icon, bottom left. This is only one example of many where certain folders or links do not exist anymore or have been relocated.

Would it possible to eliminate / take off-line outdated advice, which surely created headaches and wasted time for many. I was able to do all settings and customizations in the end but spent quite some time finding the current path to the right place. So many descriptions are outdated / obviously from older versions and should be deleted or amended.

Thanks

Asked by krtemp-online 1 week ago

Answered by david 1 week ago

How do I cancel Mozilla Privacy and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?… (read more)

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

Asked by chucklanza 1 week ago

Last reply by James (doing minimal support) 1 week ago

  • حُلّت

Where is the manual?

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs. No, I don't have a specific ques… (read more)

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs.

No, I don't have a specific question. I just want to read the whole manual.

Asked by jidanni 1 week ago

Answered by George Kitsoukakis 1 week ago

Menu bar

The menu bar is missing on iOS iPad 143.1 and I can’t find how to get it back. There’s just three dots on the top and when I press that I can’t find the menu anywhere. … (read more)

The menu bar is missing on iOS iPad 143.1 and I can’t find how to get it back. There’s just three dots on the top and when I press that I can’t find the menu anywhere.

Asked by JoAnn 2 weeks ago

Last reply by Kiki 1 week ago

  • Locked

Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 2 weeks ago

Last reply by Denys 2 weeks ago

view my question and responses for my question 1543058

10-24-25 I asked forum a question and was given ID # 1543058 and now I need to view responses. How to do this. and can it be confirmed that my ID 1543058 is correct … (read more)

10-24-25 I asked forum a question and was given ID # 1543058 and now I need to view responses. How to do this. and can it be confirmed that my ID 1543058 is correct

Asked by bdreagan 2 weeks ago

Last reply by Wayne Mery 2 weeks ago

  • Locked

Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Asked by yoanhlebarov 2 weeks ago

Last reply by Denys 2 weeks ago