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Firefox becomes very slow or stops responding when viewing shop drawings

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com Whenever I open these drawing preview pages in Firefox, the b… (read more)

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

Asked by William Smith 6 days ago

Answered by jonzn4SUSE 6 days ago

Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (read more)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Asked by leejasper851 5 days ago

Firefox not responding message

I am receiving a not responding message when I try to use Firefox on my Dell Inspiron 3880 with Windows 11 I have tried uninstalling and reinstalling but get the same me… (read more)

I am receiving a not responding message when I try to use Firefox on my Dell Inspiron 3880 with Windows 11

I have tried uninstalling and reinstalling but get the same message.

Asked by jerrypeggyp 6 days ago

Firefox starts without application title bar

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when … (read more)

The lack of a title bar makes it impossible, for example, to close the application by pressing the "X" icon in the upper right corner. The title bar does not appear when the application starts, but does appear when the application window is minimized and then maximized.

Asked by lplonka 6 days ago

Last reply by Ed 6 days ago

Firefox appears to be running multiple times and slowing down performance.

(My laptop is very slow. I have cleaned the cashe, performed disc cleanup, cleaned the memory, and everything i can think of. I opened task manager and see that multiple … (read more)

(My laptop is very slow. I have cleaned the cashe, performed disc cleanup, cleaned the memory, and everything i can think of. I opened task manager and see that multiple instances of Firefox open. (photo #1) I have uninstalled and reinstalled to no avail. I have also tried changing the preferences to 1 instance, but it wont allow me to. (photo #2) Please help.

Asked by antique_gambler 6 days ago

Wacom tablet click+drag does not work on Gnome48+Wayland

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to re… (read more)

Hi, I am writing from a fresh Nobara 42 install, using Gnome 48 and the default Wayland session. Firefox version is 144.0.2. I'm not sure this is the proper channel to report a bug, I expected a more standard form. Please redirect me if you know of a better place.

Essentially : click+drag using the tablet doesn't work, be it on web content or on the GUI. When I click+drag to move a tab, the rab is ripped off into a new window as soon as the drag event begins. This happens with both regular & vertical tabs. Simply clicking tabs -without moving the pen enough to trigger a drag event- activates them normally. Click+drag on a bookmark or history item does not work either. When doing so on a bookmark folder, it seems to be always registered as a click, and it consistently triggers the opening/closing of the folder, regardless of the distance traveled by the pointer between the press event and the release event.

Exception : click+drag to select text works fine. However, click+drag to move that text into the address bar to look it up does not work. The text stays selected, the pointer icon doesn't change to indicate that something is being dragged.

Note : I am using the terms "press event", "drag event" and "release event" liberally here. I don't actually know how this all works, it's magic to me. But I felt like this was the most straightforward way of communicating what's happening.

I have a mouse to the side, that I use only for this. But it would be nice to be rid of this necessity. Any help is welcome! Thank you.

Hadrien

Asked by Hadri 3 weeks ago

Last reply by Hadri 1 week ago

keyboard inputs not being accepted

When typing to search, address etc keyboard inputs are not being accepted. The typing here is fine but attempting a search or entering a url or even the space bar nothing… (read more)

When typing to search, address etc keyboard inputs are not being accepted. The typing here is fine but attempting a search or entering a url or even the space bar nothing happens.

Asked by ecb 1 week ago

Random Freezing Issue in Firefox Since Yesterday

Dear Firefox Support, Since yesterday, I’ve been experiencing an issue where the entire browser randomly freezes for a few seconds. When this happens, everything stops —… (read more)

Dear Firefox Support,

Since yesterday, I’ve been experiencing an issue where the entire browser randomly freezes for a few seconds. When this happens, everything stops — I can’t open or close tabs or windows, and I can’t type in the address bar. If I’m typing something when it freezes, the input seems to be stored in the background and then appears all at once after about 5 seconds, when the browser becomes responsive again. All add-ons are disabled, the computer has been restarted, and the latest version of Firefox is installed. This issue started just yesterday — before that, everything was working perfectly. No new programs were installed, and all other applications on my system are functioning normally. When I switch to Chrome, there are no issues at all. Thank you for your help.

Best regards, Peter

Asked by Mészáros Péter 1 week ago

Performance Issue Report: Firefox Unresponsive with High Memory Usage on macOS

Dear Firefox Support Team, I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unres… (read more)

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

  • A screenshot of the memory usage in Activity Monitor when Firefox is running.
  • A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

Asked by Hemant Tripathi 1 week ago

Last reply by TyDraniu 1 week ago

Cursor freezes and or unresponsive using firefox on linux mint

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new f… (read more)

This is happening more frequently. sometimes clicking links works but the cursor will not respond if i hover over the new tab button. To continue I have to select a new firefox window, The unresponsive window remains in error even when a new working window is active.

Asked by phil6306an 1 week ago

Last reply by jonzn4SUSE 1 week ago

Camera is on notification doesn't disappear after closing tab

I used camera inside a tab and then closed the tab. I get the "Tap to open the tab that's using your camera." notification. If I tap it redirects me to home page in Firef… (read more)

I used camera inside a tab and then closed the tab. I get the "Tap to open the tab that's using your camera." notification. If I tap it redirects me to home page in Firefox. If I swipe right or left won't close the notification (seems to be glued).

It's the second time I'm confronting this. It disappears only if I restart the phone.

Asked by florea 1 week ago

Processes

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run an… (read more)

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

Asked by John Sowder 1 week ago

Last reply by jonzn4SUSE 1 week ago

Firefox (Android) Keeps Reloading Sites When Switching Apps

When switching apps from Firefox to other apps, it almost always reloads the webpage. This is annoying in the certain scenarios 1. After I enter my username, it goes to … (read more)

When switching apps from Firefox to other apps, it almost always reloads the webpage. This is annoying in the certain scenarios

1. After I enter my username, it goes to a password page. I switch app to my password manager to copy my password. Comes back to Firefox and it refreshes, going back to username screen. Impossible to login. 2. After I enter my username and password, I need to go to SMS or Outlook app or Authenticator app to obtain the MFA code. Comes back to Firefox and it refreshes, going back to the login screen. Impossible to login.

This happens to various websites. I have no issue with Chrome or Brave on the same phone. I even tried terminating all apps leaving with just Firefox and the same symptom happens. Memory is sufficient, my phone has 12GB of RAM.

Asked by alanwolfen 1 week ago

Hanging on starting new tabs

Frequently when switching tabs or opening the app to start a new search, when I've typed in my URL or search, it just hangs on a gray or black screen. Eventually the page… (read more)

Frequently when switching tabs or opening the app to start a new search, when I've typed in my URL or search, it just hangs on a gray or black screen. Eventually the page does start loading with the rainbow progress bar and the page loads.

I've turned off extensions, it doesn't seem to be that.

Asked by matthew58 1 week ago

tabs and new Windows that will not scroll until the page is reloaded

Hey folks, I’m not a great user of “forum solutions” simply because due to an accident and head trauma I have developed quite severe concentration issues, or lack of co… (read more)

Hey folks,

I’m not a great user of “forum solutions” simply because due to an accident and head trauma I have developed quite severe concentration issues, or lack of concentration issues however you would like to look at it.

So if you have an idea about my problem give it to me like I’m a 10 year old.

My situation started about three updates ago, and is as follows.

If I open up a new tab or I open up a link into a new tab or window that tab or window will often not scroll. I did eventually discovered that if I click on the “ reload current page” icon up on the toolbar it then scrolls with no issue whatsoever.

I do understand that this is not an end of the world situation, but is happening with greater frequency and it is an irritation which at times really starts to grind that every time I open a new tab I then have to reload that tab in order to get it to operate.

Suggestions welcome.

Asked by cupiddstunt 1 week ago

Firefox prevents second monitor from 'waking up'

I use a Lenovo Legion 5 laptop pc and a second Samsung monitor. When the screens go to sleep with Firefox open on the second monitor, the second screen will not wake up a… (read more)

I use a Lenovo Legion 5 laptop pc and a second Samsung monitor. When the screens go to sleep with Firefox open on the second monitor, the second screen will not wake up again instantly. It can take up to 5 minutes or only after rebooting.

When I close the Firefox window on the second screen from the taskbar on the laptop, the second screen lights up again.

Any ideas?

Thanks!

Asked by Octavio 1 week ago

Last reply by Octavio 1 week ago