X
Tap here to go to the mobile version of the site.

منتدى الدعم

No Youtube playback in Facebook with Firefox 26

Posted

Hi,

Im running into this bug since i did a fresh install of Windows to 8.1

Since im on windows 8.1 facebook wont play youtube videos in any timeline, it simply opens a new tab, directs me to youtube and starts playing there.. (realy annoying)

It starts to load but opens the video in a new tab instead of showing the video in the timeline itself.

- Im on firefox 26. - Ive debugged facebook, - Reset settings of firefox - Reinstalled Flash player 12 (even tested 11,7 & 11,9) - Ive tried IE + Chrome - Disabled / Enabled ActiveX in IE - Disabled / Enabled hardware acceleration in flash settings - Installed Realplayer - Installed Shockwave - Went thru various troubleshooters on the forums

I dont know what to do anymore.. any suggestions?

Thanks,

Hi, Im running into this bug since i did a fresh install of Windows to 8.1 Since im on windows 8.1 facebook wont play youtube videos in any timeline, it simply opens a new tab, directs me to youtube and starts playing there.. (realy annoying) It starts to load but opens the video in a new tab instead of showing the video in the timeline itself. - Im on firefox 26. - Ive debugged facebook, - Reset settings of firefox - Reinstalled Flash player 12 (even tested 11,7 & 11,9) - Ive tried IE + Chrome - Disabled / Enabled ActiveX in IE - Disabled / Enabled hardware acceleration in flash settings - Installed Realplayer - Installed Shockwave - Went thru various troubleshooters on the forums I dont know what to do anymore.. any suggestions? Thanks,

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • Battlelog Game Launcher (2.3.2)
  • 2.3.0
  • 0.70.4

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 580
  • adapterDescription2:
  • adapterDeviceID: 0x1080
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 3072
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.16384
  • driverDate: 12-19-2013
  • driverDate2:
  • driverVersion: 9.18.13.3221
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 580 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • extensions.lastAppVersion: 26.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Helpful Reply

If this issue also occurs on other internet browsers, this is most likely a Windows issue or an Adobe Flashplayer issue.

Does this issue occur when you are running the Windows Operating System in Safe Mode with Network Connections enabled?

If this issue also occurs on other internet browsers, this is most likely a Windows issue or an Adobe Flashplayer issue. Does this issue occur when you are running the Windows Operating System in Safe Mode with Network Connections enabled?

Question owner

Hi Wesley,

Thank you for replying.

I have tried safemode and the problem stays. It still opens a seperate tab and plays the video on youtube instead of the facebook timeline..

So must be something in Flash or Windows indeed.. :(

Hi Wesley, Thank you for replying. I have tried safemode and the problem stays. It still opens a seperate tab and plays the video on youtube instead of the facebook timeline.. So must be something in Flash or Windows indeed.. :(
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

it could be a Facebook issue as well.
I don't have Facebook, so I can't test it to see if it occurs on my end too.

To confirm, the issue occurs in other browsers as well?

I suggest contacting either the Microsoft or Adobe support team for further assistance.

it could be a Facebook issue as well.<br> I don't have Facebook, so I can't test it to see if it occurs on my end too.<br> To confirm, the issue occurs in other browsers as well? I suggest contacting either the Microsoft or Adobe support team for further assistance.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158006 answers

Helpful Reply

You can check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar that mixed active content is blocked.

You can check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar that mixed active content is blocked. *https://support.mozilla.org/kb/how-does-content-isnt-secure-affect-my-safety *https://developer.mozilla.org/Security/MixedContent *https://addons.mozilla.org/firefox/addon/toggle-mixed-active-content/

Question owner

Thank you for your time Wesley ill contact them aswell :)

Cor-el :: Looks like a possibility.. although i do not have a shield.. everything sayes its ok and allowed..

But ill dive a little deeper into "Mixed Content" options.. maybe theres something inthere thats buggin :)


I also updated firefox to 27 today and things got worse.. Now not only Youtube playback is blocked and opens a new tab.. also Mixcloud and Soundcloud are blocked and act the same..

Before only youtube was affected on the Facebook timeline.. now everything seems to be blockd and opening a new tab to play content instead of playing in the FB timeline..

Thanks for your tips.. im gonna take this and hustle until i find whats going wrong :)

Thank you for your time Wesley ill contact them aswell :) Cor-el :: Looks like a possibility.. although i do not have a shield.. everything sayes its ok and allowed.. But ill dive a little deeper into "Mixed Content" options.. maybe theres something inthere thats buggin :) ---------- I also updated firefox to 27 today and things got worse.. Now not only Youtube playback is blocked and opens a new tab.. also Mixcloud and Soundcloud are blocked and act the same.. Before only youtube was affected on the Facebook timeline.. now everything seems to be blockd and opening a new tab to play content instead of playing in the FB timeline.. Thanks for your tips.. im gonna take this and hustle until i find whats going wrong :)
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158006 answers

Is there a Lego like icon for possibly blocked plugins on the left end of location bar?

Is there a Lego like icon for possibly blocked plugins on the left end of location bar? *https://support.mozilla.org/kb/why-do-i-have-click-activate-plugins *http://kb.mozillazine.org/Issues_related_to_plugins#Click_to_Play

Question owner

Hi.. :)

I dont know what happend.. but somehow the problem took care of itself..

This afternoon, out of the blue it workes and nothing seems wrong anymore..

To be honnest.. this raises a ton of questions for me as to how and WHY?

Now im curious about why its working and what was wrong before..

Just jumping out of this would be unfair for those who still suffer the same problems as i had..

There has to be a fix to all this that people can use and i want to know what it is.. lol

Hi.. :) I dont know what happend.. but somehow the problem took care of itself.. This afternoon, out of the blue it workes and nothing seems wrong anymore.. To be honnest.. this raises a ton of questions for me as to how and WHY? Now im curious about why its working and what was wrong before.. Just jumping out of this would be unfair for those who still suffer the same problems as i had.. There has to be a fix to all this that people can use and i want to know what it is.. lol
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Since we don't know for certain what the issue was, we really can't track it down and come up with a working solution.

It is good to hear that your issue is fixed, but it is not impossible that it may return.
If it does, please continue to post on this thread.

Since we don't know for certain what the issue was, we really can't track it down and come up with a working solution. It is good to hear that your issue is fixed, but it is not impossible that it may return.<br> If it does, please continue to post on this thread.

Question owner

Back again :)

I was to soon.. the problem is back..

This time its opening a tab when i try to play a video on my timeline..

BUT..

Videos posted in a comment play fine within the facebook timeline..

Back again :) I was to soon.. the problem is back.. This time its opening a tab when i try to play a video on my timeline.. BUT.. Videos posted in a comment play fine within the facebook timeline..
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Please scan your computer for malware and other infections.

Here are some great free scanning tools:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Please report back soon.

Please scan your computer for malware and other infections. Here are some great free scanning tools: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Please report back soon.

Question owner

Im running a clean install of Windows 8.1 wich has windows Defender..

Everything comes out clean.. No infections or what ever..

Breaking my mind over this.. :(

Im running a clean install of Windows 8.1 wich has windows Defender.. Everything comes out clean.. No infections or what ever.. Breaking my mind over this.. :(
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Windows Defender isn't the best protection.
Can you please try at least one of the scanners that I listed above.
They can detect more threats than Windows Defender.

I am not in any way discouraging the use of Windows Defender, but I'm just warning you that it isn't the best and has some holes in the scanning that can be filed with an additional scanner.

Windows Defender isn't the best protection.<br> Can you please try at least one of the scanners that I listed above.<br> They can detect more threats than Windows Defender. I am not in any way discouraging the use of Windows Defender, but I'm just warning you that it isn't the best and has some holes in the scanning that can be filed with an additional scanner.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158006 answers

Note that no single malware scanning/detection program can detect and catch all possible malware, so you always need to scan with more than one of such programs to be sure to catch more possible infection causes.

Note that no single malware scanning/detection program can detect and catch all possible malware, so you always need to scan with more than one of such programs to be sure to catch more possible infection causes.

Modified by cor-el

Question owner

ok i tried a few and nothing came up..

No suprise because straight after a clean instal of windows 8.1 youtube playback is blocked in the timeline and opens a new tab on youtube itself..

I just do not understand why a youtube video in a comment is not blocked and playes asif nothing is wrong..

(
ok i tried a few and nothing came up.. No suprise because straight after a clean instal of windows 8.1 youtube playback is blocked in the timeline and opens a new tab on youtube itself.. I just do not understand why a youtube video in a comment is not blocked and playes asif nothing is wrong.. :(
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Have you contacted Facebook about the issue?

Have you contacted Facebook about the issue?

Question owner

Yeah i did..

but they to lazy to answer my question... :(

Yeah i did.. but they to lazy to answer my question... :(
Gaurav pareek 2 solutions 31 answers

update ur firefox browser version 27

update ur firefox browser version 27

Question owner

Already did first thing it came out last week.. :( problem remains :(

Youtube not playing in Facebook timeline :: Opens new tab and plays on youtube itself..

Youtube video plays fine when posting as a comment in timeline posts..

  1. WEIRD
Already did first thing it came out last week.. :( problem remains :( Youtube not playing in Facebook timeline :: Opens new tab and plays on youtube itself.. Youtube video plays fine when posting as a comment in timeline posts.. #WEIRD
Wesley Branton
  • Top 25 Contributor
596 solutions 5027 answers

Did you contact Facebook directly or use their Help Community?

I don't know the Facebook email or phone number. Contacting them by phone is the best to get answers.
You can also try the Help Community.


Does the problem still occur when you try the following:

  • Run the same Facebook account on a different computer
  • Run a different Facebook account on a different computer
  • Run a different Facebook account on the computer in question
Did you contact Facebook directly or use their [https://www.facebook.com/help/community Help Community]? I don't know the Facebook email or phone number. Contacting them by phone is the best to get answers.<br> You can also try the [https://www.facebook.com/help/community Help Community]. ---- Does the problem still occur when you try the following: *Run the same Facebook account on a different computer *Run a different Facebook account on a different computer *Run a different Facebook account on the computer in question