Recent answers to Nothing happens when I put in a subject to be researched or I put in a website to be found.https://support.mozilla.org/ar/questions/9846852014-02-04T13:03:14-08:00You can check if you have the XML files of the default search engines including Google in the browse2014-02-04T13:03:14-08:00cor-elhttps://support.mozilla.org/ar/questions/984685#answer-530258<p>You can check if you have the XML files of the default search engines including Google in the browser\searchplugins folder in the Firefox program folder.
</p><p>If not then you need to reinstall Firefox. You may have to delete the Firefox program folder in case there are still issues with the search engines.
</p><p>You can find the full version of the current Firefox 27.0 release in all languages and for all Operating Systems here:
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<ul><li><a href="http://www.mozilla.org/en-US/firefox/all.html" rel="nofollow">http://www.mozilla.org/en-US/firefox/all.html</a>
</li></ul>Hi jobobmun,
I am happy to hear that it started in safe mode, however safe mode does not necessaril2014-02-04T03:35:29-08:00rmcguiganhttps://support.mozilla.org/ar/questions/984685#answer-530022<p>Hi jobobmun,
I am happy to hear that it started in safe mode, however safe mode does not necessarily block plugins. It is possible a virus might be
</p><p>I am also surprised that your operating system works with Firefox System Requirements <a href="https://www.mozilla.org/en-US/firefox/26.0/system-requirements/" rel="nofollow">https://www.mozilla.org/en-US/firefox.../system-requirements/</a> So horay for getting it to work!
</p><p>Antivirus recommended for your computer's operating system if there is an issue:
<a href="http://www.srnmicro.com/products/" rel="nofollow">http://www.srnmicro.com/products/</a>
</p><p>But to no avail there is another test to see if it is a plug in by creating a clean profile. <a href="/en-US/kb/profile-manager-create-remove-switch-firefox-profiles" rel="nofollow">Profile Manager - Create, remove or switch Firefox profiles</a>
</p><p>If you need help with this, we are happy to help.
</p>Thanks again for your help. I managed to start Firefox in the safe mode (no problem) even in that m2014-01-29T01:00:19-08:00jobobmunhttps://support.mozilla.org/ar/questions/984685#answer-527649<p>Thanks again for your help. I managed to start Firefox in the safe mode (no problem) even in that mode but it still will not let me query a subject or go to a website once the proper address is inserted. Got any other ideas.
</p>You can use one of these to start Firefox in Safe Mode:
On Windows, hold down the Shift key while s2014-01-28T13:26:05-08:00cor-elhttps://support.mozilla.org/ar/questions/984685#answer-527492<p>You can use one of these to start Firefox in <u>Safe Mode</u>:
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<ul><li>On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
</li><li>On Mac, hold down the Options key while starting Firefox
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<ul><li>Help &gt; Restart with Add-ons Disabled
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<p>Start Firefox in <u><a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Safe Mode</a></u> to check if one of the extensions (Firefox/Tools &gt; Add-ons &gt; Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools &gt; Add-ons &gt; Appearance).
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<ul><li>Do NOT click the Reset button on the Safe Mode start window.
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<p>If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools &gt; Add-ons &gt; Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
</p><p>Close and restart Firefox after each change via "Firefox &gt; Exit" (Windows: Firefox/File &gt; Exit; Mac: Firefox &gt; Quit Firefox; Linux: Firefox/File &gt; Quit)
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<ul><li><a href="https://support.mozilla.org/kb/Safe+Mode" rel="nofollow">https://support.mozilla.org/kb/Safe+Mode</a>
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>Forgive me, I am older and not a real computer person. How do I launch Firefox in a "Safe Mode?" 2014-01-28T12:30:51-08:00jobobmunhttps://support.mozilla.org/ar/questions/984685#answer-527476<p>Forgive me, I am older and not a real computer person. How do I launch Firefox in a "Safe Mode?" Thanks for taking the time to help me.
</p>hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, ma2014-01-28T05:57:56-08:00philipphttps://support.mozilla.org/ar/questions/984685#answer-527278<p>hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...
</p><p><a href="/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems</a>
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