Microsoft is downloading a virus called critical update. it deletes the firefox stub and the html files exported.
The virus affects the restore program. when the user tries to restore an earlier version the virus deletes the stub and the html files. what is needed is a federal agency that can prosecute microsoft. as i said before the best defense is to have a dvd containing all the firefox executables so that we can reinstall without having to connect through internet explorer. I am willing to buy this dvd - i think this is better than making a donation. The laptops are now programmed to have a return to factory installed condition. the dvd would come in handy then. it does mean losing several hours of work but that is the price of an insecure internet.
Additional System Details
- Adobe PDF Plug-In For Firefox and Netscape
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit Utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? Please report back to us!