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How do I turn off Ad Blocker

Posted

I cannot access a tv channel's online tv catch up episodes because 'your browser is blocking ads". My Mozilla settings say Adblock Plus 2.4 is enabled (see box copied below). I cannot work out how to change that. I have tried typing 'false' where it says 'true' but can't over write it. Help will be much appreciated. Thank you in advance. Extensions Name Version Enabled ID Adblock Plus 2.4 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} avast! Online Security 8.0.1497 true wrc@avast.com LastPass 2.0.20 true support@lastpass.com AVG Security Toolbar 17.1.2.1 false avg@toolbar Skype Click to Call 6.13.0.13771 false {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

I cannot access a tv channel's online tv catch up episodes because 'your browser is blocking ads". My Mozilla settings say Adblock Plus 2.4 is enabled (see box copied below). I cannot work out how to change that. I have tried typing 'false' where it says 'true' but can't over write it. Help will be much appreciated. Thank you in advance. Extensions Name Version Enabled ID Adblock Plus 2.4 true {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} avast! Online Security 8.0.1497 true wrc@avast.com LastPass 2.0.20 true support@lastpass.com AVG Security Toolbar 17.1.2.1 false avg@toolbar Skype Click to Call 6.13.0.13771 false {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

Chosen solution

You can click the ABP toolbar button to check which items are blocked.

You can disable extensions on the "Firefox/Tools > Add-ons > Extensions" (about:addons) page.

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • Google Update
  • npsitesafety
  • Shockwave Flash 11.9 r900
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • 5.1.20913.0
  • Citrix Online App Detector Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • VLC media player Web Plugin 2.0.6
  • GEPlugin
  • Google Talk Plugin Video Accelerator version:0.1.44.24
  • Version 3.18.1.12731
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Zeon PDF Plugin For Mozilla
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 25.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0
  • Support URL: https://support.mozilla.org/1/firefox/25.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • avast! Online Security 8.0.1497 (wrc@avast.com)
  • LastPass 2.0.20 (support@lastpass.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • AVG Security Toolbar 17.1.2.1 (avg@toolbar) (Inactive)
  • Skype Click to Call 6.13.0.13771 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 3000
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 12-12-2012
  • driverDate2:
  • driverVersion: 9.17.10.2932
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 3000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131112160018
  • browser.startup.homepage: google.com.au
  • browser.startup.homepage_override.buildID: 20131112160018
  • browser.startup.homepage_override.mstone: 25.0.1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 25.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1386386781
  • places.history.expiration.transient_current_max_pages: 101533
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1385182889

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17538 solutions 158577 answers

Chosen Solution

You can click the ABP toolbar button to check which items are blocked.

You can disable extensions on the "Firefox/Tools > Add-ons > Extensions" (about:addons) page.

You can click the ABP toolbar button to check which items are blocked. You can disable extensions on the "Firefox/Tools > Add-ons > Extensions" (about:addons) page. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Helpful Reply

ummm what is the ABP tool bar...

ummm what is the ABP tool bar...

Question owner

I found the reset button and the Adblocker thing has gong! Thank you.

I found the reset button and the Adblocker thing has gong! Thank you.
polarman 1 solutions 5 answers

I just started to have the same problem a couple of days ago on the ITV player website. I have restarted Firefox with all addins etc disabled (ie in safe mode), have checked all plugins are up to date and disabled my anti virus programme but still get blocked due to having ad blocking software which I can;t find to disable . Any help would be much appreciated.

I just started to have the same problem a couple of days ago on the ITV player website. I have restarted Firefox with all addins etc disabled (ie in safe mode), have checked all plugins are up to date and disabled my anti virus programme but still get blocked due to having ad blocking software which I can;t find to disable . Any help would be much appreciated.
cor-el
  • Top 10 Contributor
  • Moderator
17538 solutions 158577 answers

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) ---- You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page. Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks. You can't recover from this 'forget' unless you have a backup of the involved files. It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.
polarman 1 solutions 5 answers

Hi. many thanks for your prompt response. Unfortunately I did as you suggested but there was no difference. For windows I did the shift and left click reload and nothing changed. I then did a "forget about this site" as suggested and tried again. Did this a few times but still got the the same message.

I notice Parvati (above) asked what is the ABP toolbar...can someone assist with that fix perhaps ?

There must be many people with this new problem I think who used to watch ITV catch up. Many thanks

Hi. many thanks for your prompt response. Unfortunately I did as you suggested but there was no difference. For windows I did the shift and left click reload and nothing changed. I then did a "forget about this site" as suggested and tried again. Did this a few times but still got the the same message. I notice Parvati (above) asked what is the ABP toolbar...can someone assist with that fix perhaps ? There must be many people with this new problem I think who used to watch ITV catch up. Many thanks