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How stops i spam sites? every time it go to the wrong site.

  • 12 ردًا
  • 14 have this problem
  • 3420 views
  • آخر ردّ كتبه philipp

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I a select a site (exaple via Goolge) then Firefox open a new page wiht spam advertising site. If a fullout a field then Firefox pen a new page wiht spam advertising site.

الحل المُختار

Hello driansmith, I have get a E-Mail from you. I have no understand. Do you have a question or your E-Mail is a comment. Best Regards Jürgen

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All Replies (12)

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hello GlasEye, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Hello GlasEye,

this are advertising sites wich you can only block with a "adblock" add-on. You can download and install this add-on here (https://addons.mozilla.org). Please notice that you install this add-on at your own risk and this add-on can´t stop every spam advertising site. Before downloading this add-on, be sure that you deleted your old add-ons and cleaned your cookies.

Do not hesitate to contact us further.

Modified by titoxproxy

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Hello ..., I have this problem too. First I have delete in Firefox Start "C:\Users\Juergen\AppData\Local\Mozilla Firefox\firefox.exe" the spam URL after the command. Second I have a further problem with the same URL if I open a new Tab. The spam homepage appears. I have not solved this this problem. Best Regards Jürgen

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hey jürgen, my same advice would apply to your situation. basically first look into your extensions and remove all suspicious entries & then run a scan for malware with the tools mentioned.

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Great, everty think ok now. Greeting from Dutch www.huyske.com www.glasschitteringen.nl

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Hello Philip, thank you very much for your answer. I have installed an Virusscanner at my PC. I have made many scanns and I have found no Virus. I have also scanned my PC with a Spywarescanner, no Spyware was found. If I open a new TAB a Side appears: www.nationzoom.com/newtab/?type=nt&ts=1385837784&from=tugs&uid=ST3500320AS_5QM09MXQXXXX5QM09MXQ I think this side is not reliable. I want that this side disappears from my Firefox. I think my Firefox is modified from a Spyware. I want restore the original state. Best regards Jürgen

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in order to restore the original state of firefox, see Refresh Firefox - reset add-ons and settings

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Hello Philip, thank you very much for your answer. I have solved my problem. An other friend has my helped. I have set the command "about:config" in the adress Input line. A window has opend and I have searched to the line "browser.newtab.url". In this line was written the bad URL. A right klick at this line with Reset and the bad URL was deleted.

Your Hint with "Reset FireFox" can me help in future for an other problem.

Best regards Jürgen

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If you reset, you lose all the add-ons etc I assume?

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I too have tried ALL the anti-spam and anti-malware software - and none have detected anything. The problems persist.

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الحل المُختار

Hello driansmith, I have get a E-Mail from you. I have no understand. Do you have a question or your E-Mail is a comment. Best Regards Jürgen

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hello driansmith, in order to get effective help, please open a new question at https://support.mozilla.org/en-US/questions/new instead and include a bit more information about your issue and if possible your troubleshooting information. thank you!