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I can't change my home page. Articles don't help.

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I have attempted to change my home page and have been unable to. I've gone through the articles and nothing seems to answer the problem. I use Trend Micro.

I have attempted to change my home page and have been unable to. I've gone through the articles and nothing seems to answer the problem. I use Trend Micro.

Additional System Details

Installed Plug-ins

  • Google Update
  • GEPlugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • iTunes Detector Plug-in
  • McAfee MSS+ NPAPI Plugin
  • TrendMicro Toolbar Rating Plugin
  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla
  • Citrix ICA Client Plugin (Win32)

Application

  • Firefox 23.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:23.0) Gecko/20100101 Firefox/23.0
  • Support URL: http://support.mozilla.org/1/firefox/23.0.1/WINNT/en-GB/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • RivalGaming 1.0.0 (links@rivalgaming.com) (Inactive)
  • Trend Micro BEP Firefox Extension 7.5.0.1136 (tmbepff-7.5@trendmicro.com) (Inactive)
  • Trend Micro NSC Firefox Extension 6.8.0.1096 ({22C7F6C6-8D67-4534-92B5-529A0EC09405}) (Inactive)
  • Trend Micro Toolbar 6.0.0.1318 ({22181a4d-af90-4ca3-a569-faed9118d6bc}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GT 230
  • adapterDescription2:
  • adapterDeviceID: 0x0a28
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 6-29-2010
  • driverDate2:
  • driverVersion: 8.17.11.9819
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 230)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.searchqu.com/406
  • browser.startup.homepage_override.buildID: 20130814063812
  • browser.startup.homepage_override.mstone: 23.0.1
  • extensions.lastAppVersion: 23.0.1
  • keyword.URL: http://dts.search-results.com/sr?src=ffb&appid=102&systemid=406&q=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1376791084
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1376791084

Misc

  • User JS: No
  • Accessibility: Yes
John99 971 solutions 13138 answers

I note in your system information you have or had searchqu

Install and use the Search Reset addon

Note it installs runs and uninstalls itself

The reset may not work permanently if you still have unwanted software on the machine.

Please take care installing and downloading software. Always try to research the software and download site and very carefully watch for unwanted bundled software being offered.

Please post back with how you get on.

I note in your system information you have or had searchqu * browser.startup.homepage: http://www.searchqu.com/406 Install and use the Search Reset addon * from https://addons.mozilla.org/en-US/firefox/addon/searchreset/ <br /> Note it installs runs and uninstalls itself * see also [[Remove a toolbar that has taken over your Firefox search or home page]] The reset may not work permanently if you still have unwanted software on the machine. * some related threads [/search?q=searchqu] Please take care installing and downloading software. Always try to research the software and download site and very carefully watch for unwanted bundled software being offered. Please post back with how you get on.

Modified by John99

cor-el
  • Top 10 Contributor
  • Moderator
17537 solutions 158575 answers

If you do not keep changes after a restart or otherwise have problems with preferences, see:

What does the Status field show on the about:config page for those two prefs?

If you do not keep changes after a restart or otherwise have problems with preferences, see: *http://kb.mozillazine.org/Preferences_not_saved What does the Status field show on the <b>about:config</b> page for those two prefs?
rotu 0 solutions 1 answers

It is also possible that there is an user.js in your profile folder. 1. Close firefox 2. Create a copy of user.js file. 3. Open in a text editor, you will see the line that corresponds to the homepage url that you cannot change. 4. Delete that line. 5. Start firefox and see if there's anything broken. If there is, close firefox and restore your backup.

This is what I did when I installed hotspot shield and I can't set my homepage to my custom page.

Thanks

It is also possible that there is an '''''user.js''''' in your profile folder. 1. Close firefox 2. Create a copy of user.js file. 3. Open in a text editor, you will see the line that corresponds to the homepage url that you cannot change. 4. Delete that line. 5. Start firefox and see if there's anything broken. If there is, close firefox and restore your backup. This is what I did when I installed hotspot shield and I can't set my homepage to my custom page. Thanks
kobe 441 solutions 5048 answers

You might want to just delete the whole user.js file, the searchqu program likely made other changes to the configuration.

You might want to just delete the whole user.js file, the searchqu program likely made other changes to the configuration.