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When I click on a video in a website, the screen is just dark and nothing happens. Any ideas?

  • 2 replies
  • 1 has this problem
  • 37 views
  • آخر ردّ كتبه Diamond

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Videos are able to play on my computer in Internet Explorer, but in firefox, the video box is dark and nothing happens.


 Application Basics
       Name
       Firefox
       Version
       6.0.1
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0.1) Gecko/20100101 Firefox/6.0.1
       Profile Directory
         Open Containing Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       DVDVideoSoft YouTube MP3 and Video Download
       4.2.1.9
       true
       {ACAA314B-EEBA-48e4-AD47-84E31C44796C}
       DVDVideoSoftTB Community Toolbar
       3.18.0.7
       true
       {872b5b88-9db5-4310-bdd0-ac189557e5f5}
       Elf 1 Community Toolbar
       3.18.0.7
       true
       {22e03916-85c5-44b0-8dc9-1830c11238d9}
       Freecorder Community Toolbar
       3.18.0.7
       true
       {1392b8d2-5c05-419f-a8f6-b9f15a596612}
       SporTV Community Toolbar
       3.18.0.7
       true
       {a298ed31-d405-40e2-880f-b7511948e582}
       TV Bar 1.2 Community Toolbar
       3.18.0.7
       true
       {70a38074-97a6-45da-b1a1-34b0a34dc3ff}
       Google Toolbar for Firefox
       7.1.20110512W
       false
       {3112ca9c-de6d-4884-a869-9855de68056c}
       Java Console
       6.0.20
       false
       {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
       Skype extension
       5.3.0.7550
       false
       {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
       SOE Web Installer
       1.0.3.135
       false
       {000F1EA4-5E08-4564-A29B-29076F63A37A}
       vShare Plugin
       1.0.0
       false
       vshare@toolbar
 Modified Preferences
     Name
     Value
       accessibility.browsewithcaret
       true
       accessibility.typeaheadfind.flashBar
       0
       browser.fixup.alternate.enabled
       false
       browser.places.smartBookmarksVersion
       2
       browser.startup.homepage
       http://www.google.com/
       browser.startup.homepage_override.buildID
       20110830092941
       browser.startup.homepage_override.mstone
       rv:6.0.1
       dom.disable_open_during_load
       false
       extensions.lastAppVersion
       6.0.1
       general.useragent.extra.scopes
       ;ShopperReports
       gfx.direct2d.disabled
       true
       keyword.URL
       http://search.conduit.com/ResultsExt.aspx?ctid=CT2856415&q=
       layers.acceleration.disabled
       true
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1374799174
       places.history.expiration.transient_current_max_pages
       126728
       places.last_vacuum
       1304541882
       print.print_printer
       Microsoft XPS Document Writer
       print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
       false
       print.printer_Microsoft_XPS_Document_Writer.print_bgimages
       false
       print.printer_Microsoft_XPS_Document_Writer.print_command
       print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
       false
       print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
       0
       print.printer_Microsoft_XPS_Document_Writer.print_edge_left
       0
       print.printer_Microsoft_XPS_Document_Writer.print_edge_right
       0
       print.printer_Microsoft_XPS_Document_Writer.print_edge_top
       0
       print.printer_Microsoft_XPS_Document_Writer.print_evenpages
       true
       print.printer_Microsoft_XPS_Document_Writer.print_footercenter
       print.printer_Microsoft_XPS_Document_Writer.print_footerleft
       &PT
       print.printer_Microsoft_XPS_Document_Writer.print_footerright
       &D
       print.printer_Microsoft_XPS_Document_Writer.print_headercenter
       print.printer_Microsoft_XPS_Document_Writer.print_headerleft
       &T
       print.printer_Microsoft_XPS_Document_Writer.print_headerright
       &U
       print.printer_Microsoft_XPS_Document_Writer.print_in_color
       true
       print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
       0.5
       print.printer_Microsoft_XPS_Document_Writer.print_margin_left
       0.5
       print.printer_Microsoft_XPS_Document_Writer.print_margin_right
       0.5
       print.printer_Microsoft_XPS_Document_Writer.print_margin_top
       0.5
       print.printer_Microsoft_XPS_Document_Writer.print_oddpages
       true
       print.printer_Microsoft_XPS_Document_Writer.print_orientation
       0
       print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
       500
       print.printer_Microsoft_XPS_Document_Writer.print_paper_data
       1
       print.printer_Microsoft_XPS_Document_Writer.print_paper_height
       11.00
       print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
       0
       print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
       0
       print.printer_Microsoft_XPS_Document_Writer.print_paper_width
       8.50
       print.printer_Microsoft_XPS_Document_Writer.print_reversed
       false
       print.printer_Microsoft_XPS_Document_Writer.print_scaling
       1.00
       print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
       true
       print.printer_Microsoft_XPS_Document_Writer.print_to_file
       false
       print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
       0
       print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
       0
       print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
       0
       print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
       0
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.enable_ssl2
       true
       security.enable_tls
       false
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       Mobile Intel(R) 4 Series Express Chipset Family
       Vendor ID
       8086
       Device ID
       2a42
       Adapter RAM
       Unknown
       Adapter Drivers
       igdumd64 igd10umd64 igdumdx32 igd10umd32
       Driver Version
       8.15.10.1840
       Driver Date
       7-3-2009
       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
       DirectWrite Enabled
       false (6.2.9200.16492)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.
       GPU Accelerated Windows
       0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 8.15.10.2202 or newer.

All Replies (2)

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You need to get a newer version of Firefox, try to get the 22nd version.