This thread was archived. Please ask a new question if you need help.
How can I get my computer to upload Firefox 12?
I keep getting a box asking if I want to update to Firefox 12. I click on it and it just keeps running for hours till I delete it. I do need Fire fox 12 to play some of my games. How can I get this to load? Now it's saying I can't do what's it telling me to do below with troubleshooting because
All Replies (2)
Do the following:
Go to www.getfirefox.com. Download Firefox 21 (the current latest version, not 12). Install it over your current install of Firefox.
You should be all set after that! :D
If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.