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The Adobe Flash plugin has crashed help

Posted

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated my firefox 20.0 every thing i updated dosn't even fix it.I have try all the regarding crashes in firefox,but i have tried all the methods all is updated and still keep constantly crashing i also have Google chrome install on my window.? How do i fix it to not crash any more like this?

Hers the list of all the submitted crash reports in sky-drive https://skydrive.live.com/#cid=0379D37A732CAE9F&id=379D37A732CAE9F!124

It started happening after i updated my flash plugin version 11.6.602.180 activeX version not installed . I've re installed the flash plugin many times and i have updated my firefox 20.0 every thing i updated dosn't even fix it.I have try all the regarding crashes in firefox,but i have tried all the methods all is updated and still keep constantly crashing i also have Google chrome install on my window.? How do i fix it to not crash any more like this? Hers the list of all the submitted crash reports in sky-drive https://skydrive.live.com/#cid=0379D37A732CAE9F&id=379D37A732CAE9F!124

Modified by zahmniva

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 12.0
  • 5.1.20125.0
  • iTunes Detector Plug-in
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Unity Player 3.5.6f4
  • Thinclient_v1.0.6.0
  • npsitesafety
  • Pando Web Plugin
  • Kalydo Player Plugin
  • IGG Web3d Updater
  • JoyConect Game Shell
  • NPWLPG
  • Plugin for Wacom tablets.
  • Wacom Dynamic Link Library
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 20.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0/WINNT/en-US/

Extensions

  • AVG Security Toolbar 12.2.5.34 (avg@toolbar)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • WOT 20130402 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 8800 GTS 512
  • adapterDescription2:
  • adapterDeviceID: 0x0600
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 2-29-2012
  • driverDate2:
  • driverVersion: 8.17.12.9610
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 8800 GTS 512)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 296960
  • browser.link.open_newwindow: 1
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: w3i&type=W3i_DS,157,0_0,Search,20121252,6902,0,63,0
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: false
  • browser.sessionstore.max_resumed_crashes: 100
  • browser.startup.homepage: http://www.google.co.uk/ig
  • browser.startup.homepage_override.buildID: 20130326150557
  • browser.startup.homepage_override.mstone: 20.0
  • browser.tabs.onTop: False
  • browser.tabs.warnOnClose: False
  • dom.ipc.plugins.enabled: False
  • dom.ipc.plugins.flash.subprocess.crashreporter.enabled: False
  • dom.ipc.plugins.hangUIMinDisplaySecs: 30
  • dom.ipc.plugins.hangUITimeoutSecs: 30
  • dom.ipc.plugins.parentTimeoutSecs: 30
  • dom.ipc.plugins.processLaunchTimeoutSecs: 30
  • dom.ipc.plugins.timeoutSecs: 30
  • dom.max_chrome_script_run_time: 0
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0
  • font.internaluseonly.changed: False
  • gfx.direct3d.checkDX10: False
  • keyword.URL: Modify
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1365189549
  • places.history.expiration.transient_current_max_pages: 28230
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.csp.enable: False
  • security.OCSP.enabled: 0
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8789 solutions 71880 answers

Hi violetz, could you try the steps in this post: https://support.mozilla.org/en-US/questions/955929?page=2#answer-473210

Hi violetz, could you try the steps in this post: https://support.mozilla.org/en-US/questions/955929?page=2#answer-473210