Recent answers to How do I get rid of Ask.com as address bar search?https://support.mozilla.org/ar/questions/9556152013-09-15T19:04:04-07:00Read and sign this petition: https://www.change.org/petitions/oracle-corporation-stop-bundling-ask-t2013-09-15T19:04:04-07:00jamiesheerinhttps://support.mozilla.org/ar/questions/955615?page=2#answer-479758<p>Read and sign this petition: <a href="https://www.change.org/petitions/oracle-corporation-stop-bundling-ask-toolbar-with-the-java-installer" rel="nofollow">https://www.change.org/petitions/oracle-corporation-stop-bundling-ask-toolbar-with-the-java-installer</a>
Oracle Corporation: Stop bundling Ask Toolbar with the Java installer!!!
</p><p>My own laptop get this nasty toolbar last week, and i have to search a lot to remove it completely. Finally removed it with the help of a <a href="http://www.virus-delete.com/en/guides/browser-hijacker-removal/20130814-how-to-remove-ask-search-toolbar-through-isafe-virus-removal-tool.html" rel="nofollow">ask toolbar removal</a> guide.
So how is the petition going? Already half years run away and still can see ask toolbar complains everywhere. is it possible to punish Oracle for its nasty deeds?
</p>I had the same problem and the common solutions didn't work. As it turns out, Ask.com (evil as they 2013-09-11T09:32:25-07:00arkashkahttps://support.mozilla.org/ar/questions/955615?page=2#answer-478479<p>I had the same problem and the common solutions didn't work. As it turns out, <a href="http://Ask.com" rel="nofollow">Ask.com</a> (evil as they are) got sneaky - they added a new Firefox extension called "New Tab" which was overriding new tab default page and address bar search. Uninstalling the New Tab extension did the trick. If you click on New Tab extension, you'll see that it's associated with <a href="http://Ask.com" rel="nofollow">Ask.com</a>.
</p>I found a add-on extension 'new tab tool'. Removed this and seems to have solved the problem
2013-09-09T07:23:05-07:00szhjcnhttps://support.mozilla.org/ar/questions/955615?page=2#answer-477858<p>I found a add-on extension 'new tab tool'. Removed this and seems to have solved the problem
</p>I tried all of the above, and changing the search back to Google was only part of the problem. First2013-08-23T04:22:45-07:00javanonnahttps://support.mozilla.org/ar/questions/955615?page=2#answer-471820<p>I tried all of the above, and changing the search back to Google was only part of the problem. First thing I did was change back my "home" page from <a href="http://ask.com" rel="nofollow">ask.com</a>. I still had that pesky toolbar, however, and I didn't want to have to go through "View," then close the <a href="http://ask.com" rel="nofollow">ask.com</a> toolbar every time I opened Firefox. Then, I tried the "keyword enabled" route and changed as directed, then the proxy route, and they didn't do it either. FINALLY, I went into the add-ins on Firefox and there was the program that was the "carrier" for <a href="http://ask.com" rel="nofollow">ask.com</a>, the carrier which I had already uninstalled (or so I thought) through the Control Panel add/remove program scenario. (By the way, <a href="http://ask.com" rel="nofollow">ask.com</a> could not be found in the programs to uninstall!) I clicked "remove" on the "add-in," then shut down Firefox, and when I brought it back again, the <a href="http://ask.com" rel="nofollow">ask.com</a> toolbar was gone!!! Hope this helps someone. That <a href="http://ask.com" rel="nofollow">ask.com</a> is so insidious, it leeches onto the program that it was installed with, making it impossible to find, and thus get rid of it!
</p>Hi asknot, there are a number of volunteers who answer questions in this forum. Ask usually enters y2013-08-21T01:33:06-07:00jscher2000https://support.mozilla.org/ar/questions/955615?page=2#answer-470804<p>Hi asknot, there are a number of volunteers who answer questions in this forum. Ask usually enters your browser through an extension. Try this:
</p><p>(1) Disable ALL nonessential or unrecognized extensions on the following page. The name of the extension may not reveal its affiliation with Ask, so if in doubt, disable.
</p><p>orange Firefox button (or Tools menu) &gt; Add-ons &gt; Extensions category
</p><p>If a link to restart Firefox appears above any of the disabled extensions, click the link to complete the disabling process.
</p><p>(2) Run the Search Reset extension:
</p><p><a href="https://addons.mozilla.org/en-US/firefox/addon/searchreset/" rel="nofollow">https://addons.mozilla.org/en-US/firefox/addon/searchreset/</a>
</p><p>(3) Check for a user.js file as described in this article: <a href="/en-US/kb/how-to-fix-preferences-wont-save" rel="nofollow">How to fix preferences that won't save</a>.
</p><p>Does that help?
</p>I am unable to get rid of Ask search toolbar and the browser is CRAP
My Firefox browser is inaccessi2013-08-20T15:57:30-07:00asknothttps://support.mozilla.org/ar/questions/955615?page=2#answer-470640<p>I am unable to get rid of Ask search toolbar and the browser is CRAP
My Firefox browser is inaccessible and unusable.
I have uninstalled and downloaded the latest Firefox without success.
Why do we not get help from the developer?
Why is this problem not listed as a known issue
</p><p>Help please from Firefox developer.
</p>I did everything above and that horrible search never left my firefox. I got it out of other browse2013-08-18T02:24:25-07:00dudabardhttps://support.mozilla.org/ar/questions/955615?page=2#answer-469430<p>I did everything above and that horrible search never left my firefox. I got it out of other browsers and almost gave up on Firefox, but <a href="http://Ask.com" rel="nofollow">Ask.com</a> wasnt going to make me do that without a fight (because I love Firefox). So, I finally got rid of that invasive browser bar invasion by <a href="http://ask.com" rel="nofollow">ask.com</a> when I upgraded to the latest Firefox.
</p><p>Maybe after doing the suggested steps above, it is necessary to either upgrade or install a fresh copy of Firefox to get the fixes to stick. Before I did that, <a href="http://ask.com" rel="nofollow">ask.com</a> kept reappearing even after I adjusted the about:config setting and even after I did the other fixes above.
</p><p>The <a href="http://ask.com" rel="nofollow">ask.com</a> skyscraper in Oakland, CA should be visited by either a) a team of lawyers filing a class action lawsuit for invading people's browser's and stealing their time or b) the FBI who will arrest the leaders for spam tactics.
</p>Well, I have Ubuntu and any time I click on a web page, say to fill in a blank for a contest they ar2013-08-07T11:52:30-07:00prairiesun1https://support.mozilla.org/ar/questions/955615?page=2#answer-464881<p>Well, I have Ubuntu and any time I click on a web page, say to fill in a blank for a contest they are offering, or to go to an item, like shopping, I get a stupid Bing search page instead. Finally got rid of it for now, anyway, by opening browser window, clicking on tools, then on add ons. Then went to extensions and there were two. One was something called Produtools which said it supposedly optimized searching in several different ways. Sounded like the evil source to me so I removed it and no more blasted bing. I detest bing, especially when it interferes with my browsing the internet, etc.
</p>Hi mad.creator, when you reinstall Firefox usually it picks up the same settings you had before, so 2013-08-01T07:17:44-07:00jscher2000https://support.mozilla.org/ar/questions/955615?page=2#answer-462738<p>Hi mad.creator, when you reinstall Firefox usually it picks up the same settings you had before, so it's usually not a solution to configuration problems left in the wake of an add-on.
</p><p>Could you try running the Search Reset extension to reset all your search providers back to their Googly defaults:
</p><p><a href="https://addons.mozilla.org/firefox/addon/searchreset/" rel="nofollow">https://addons.mozilla.org/firefox/addon/searchreset/</a>
</p><p>Any luck?
</p>fdrfdm,
i've had the same issue for some time, and only now realized how to fix it. i, too, have tr2013-08-01T07:11:20-07:00schmingyhttps://support.mozilla.org/ar/questions/955615#answer-462735<p>fdrfdm,
</p><p>i've had the same issue for some time, and only now realized how to fix it. i, too, have tried resetting the "keyword.URL", removing plug-ins, uninstalling, and re-installing, but if you're just looking to use Google as your default address bar search option, there seems to be a pretty simple quick fix.
</p><p>1. in your firefox address bar, type "about:config" and hit enter.
2. on the page that loads, in the search field, type "keyword".
3. on the resulting hits, make sure the "keyword.enabled" is set to value "true". Otherwise, right click on it and select "Toggle".
4. right click "keyword.URL" and select "Modify".
5. enter value "<a href="https://www.google.com/#q=" rel="nofollow">https://www.google.com/#q=</a>" and click OK.
</p><p>that worked for me. hopefully, it works for you, too.
</p><p>best,
ori
</p>So i was having the same problem, Ask tool bar would not uninstall. it was getting bothersome. so i 2013-08-01T06:49:38-07:00mad.creatorhttps://support.mozilla.org/ar/questions/955615#answer-462725<p>So i was having the same problem, Ask tool bar would not uninstall. it was getting bothersome. so i went to uninstall programs, removed it there. Also went into extensions/addons and removed it there and still did not work. so i took advice from this site and clicked on the search icon in the upper right corner of the viewing screen, clicked "manage search engines".
Now mozilla firefox is unresponsive, it does nothing. When you type something to search and hit enter, nothing happens, its unresponsive.
-i would like to know why. never had any problems with ask but this seemed to be deeper than just a search engine.
-i would like to get firefox up and running again, even a reinstall didnt have any effect.
</p>Hi Bob - Fortunately, you're very wrong about that. I've personally helped a lot of people change br2013-07-16T00:25:34-07:00EricFromAsk.comhttps://support.mozilla.org/ar/questions/955615#answer-457189<p>Hi Bob - Fortunately, you're very wrong about that. I've personally helped a lot of people change browser settings and uninstall our toolbar. While millions of people use our search tools happily, we know they're not everyone's cup of tea.
</p><p>As always, I'm available via the Ask <a href="http://help.ask.com" rel="nofollow">Help Center</a> if anyone would like to get in touch.
</p>Dont' try anything that someone from ask.com says here in these forums. It won't work and will only 2013-07-15T16:44:58-07:00bobk57https://support.mozilla.org/ar/questions/955615#answer-457096<p>Dont' try anything that someone from <a href="http://ask.com" rel="nofollow">ask.com</a> says here in these forums. It won't work and will only make matters worse.
</p>I tried everything but only one thing worked. I uninstalled Mozilla Firefox and installed it again. 2013-07-12T04:36:38-07:00brigittaglghttps://support.mozilla.org/ar/questions/955615#answer-455977<p>I tried everything but only one thing worked. I uninstalled Mozilla Firefox and installed it again. It was very quick and simple.
</p>Hi, For anyone else out there that is still trying to get rid of the Ask bar: I use Mozilla, and, li2013-06-23T20:38:24-07:00Cosmahttps://support.mozilla.org/ar/questions/955615#answer-448055<p>Hi, For anyone else out there that is still trying to get rid of the Ask bar: I use Mozilla, and, like digitaldiogenes, above, Ask hijacked Firefox during a Java update, though I was ultra-careful not to tick boxes, but there you go.
</p><p>I tried the dropdown menu in the Ask searchbar to get my old search engine back; trouble was, it wasn't showing (I had Bing and Yahoo... but no Google). SO: there is a good tutorial on Youtube, right here, that takes you through what you need to do.
<a href="http://www.youtube.com/watch?v=tSNe-n9MCEM" rel="nofollow">http://www.youtube.com/watch?v=tSNe-n9MCEM</a>
</p><p>It was only after I'd followed these instructions to the letter that Google reappeared in the Ask searchbar dropdown menu, alongside Ask, Bing, Yahoo, Amazon (??). Once you have your engine back, you can then ask the Firefox search-engine manager to "remove" Ask - worked for me!
</p><p>Good luck.
</p>I found this thread because I was having the same issue. What happened to me was Ask.com hijacked my2013-04-24T23:05:46-07:00Digitaldiogeneshttps://support.mozilla.org/ar/questions/955615#answer-431361<p>I found this thread because I was having the same issue. What happened to me was <a href="http://Ask.com" rel="nofollow">Ask.com</a> hijacked my Firefox during some kind of Java, or Flash update. I forgot to uncheck the box to make Ask my default search engine.
</p><p>But I hate <a href="http://Ask.com" rel="nofollow">Ask.com</a>. Everyone does. So I ignored it for a few weeks. Then I went about looking for the plugin to uninstall. There is no plugin.
</p><p>The solution was laughably simple. In the search bar at the top right corner of the browser window, you will see the hated Ask logo. There is an arrow next to it that will drop down a menu of search engines. Pick your poison.
</p><p>Because lets face it: Chrome is OK. But it's not Firefox. And Explorer just plain SUCKS.
</p>A good test for DNS hijacking by the ISP is to try different DNS servers.
http://kb.mozillazine.org2013-04-10T19:06:04-07:00cor-elhttps://support.mozilla.org/ar/questions/955615#answer-426133<p>A good test for DNS hijacking by the ISP is to try different DNS servers.
</p>
<ul><li><a href="http://kb.mozillazine.org/Error_loading_websites#DNS" rel="nofollow">http://kb.mozillazine.org/Error_loading_websites#DNS</a>
</li></ul>
<hr>
<p>Try to reset prefs on the <b>about:config</b> page that refer to <a href="http://ask.com" rel="nofollow">ask.com</a>.
</p>
<ul><li>Open the <b>about:config</b> page via the location bar and do a search for <i><a href="http://ask.com" rel="nofollow">ask.com</a></i> via the Search bar at the top of the about:config page.<br>
</li><li>Reset all <i><a href="http://ask.com" rel="nofollow">ask.com</a></i> related prefs that appear bold (user set) via the right-click context menu to their default values.
</li></ul>
<hr>
<p>Start Firefox in <u><a href="/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode" rel="nofollow">Safe Mode</a></u> to check if one of the extensions (Firefox/Tools &gt; Add-ons &gt; Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools &gt; Add-ons &gt; Appearance).
</p>
<ul><li>Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
</li></ul>
<ul><li><a href="https://support.mozilla.org/kb/Safe+Mode" rel="nofollow">https://support.mozilla.org/kb/Safe+Mode</a>
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>It's not too likely an ISP is forcing any type of search provider; this is more likely a local brows2013-04-10T07:58:40-07:00EricFromAsk.comhttps://support.mozilla.org/ar/questions/955615#answer-425949<p>It's not too likely an ISP is forcing any type of search provider; this is more likely a local browser setting in conjunction with Norton Safe Search, as mentioned in the original post. In that case, resetting Firefox's default search provider (as outlined in my article) will quickly and easily resolve it.
</p>Hi EricFromAsk.com, the original question says "There is no Ask toolbar."
The poster's problem is th2013-04-10T07:42:35-07:00jscher2000https://support.mozilla.org/ar/questions/955615#answer-425939<p>Hi <a href="http://EricFromAsk.com" rel="nofollow">EricFromAsk.com</a>, the original question says "There is no Ask toolbar."
</p><p>The poster's problem is that instead of returning a 404 for a bad host name, the ISP is returning a page of <a href="http://Ask.com" rel="nofollow">Ask.com</a> search results. Without changing DNS providers, it can be difficult to restore the intended behavior (divert 404 to a Google search).
</p>Hello fdrdfm - sorry to be seeing this a few days late, but I believe I can help. We've got a very s2013-04-10T06:35:44-07:00EricFromAsk.comhttps://support.mozilla.org/ar/questions/955615#answer-425915<p>Hello fdrdfm - sorry to be seeing this a few days late, but I believe I can help. We've got a very simple removal utility which will clear this up for you, as well as simple steps to reset your Firefox default search provider. You'll find all of that in our Help Center:
</p><p><a href="http://help.ask.com/link/portal/30015/30018/Article/1/How-do-I-remove-the-Ask-com-Toolbar" rel="nofollow">http://help.ask.com/link/portal/30015/30018/Article/1/How-do-I-remove-the-Ask-com-Toolbar</a>
</p><p>If I can help with anything else, please feel free to get in touch with me via the Contact links in the Help Center.
</p>