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How do I initialize the plugins database?
Having a problem re-installing Adobe Flash Plugin'. Error message says "Directory name is invalid", Mozilla support says re-initialing the plugin database may fix the problem. I have the printed directions to do this in front of me, but I'm stuck because first it says "Open the profile folder" and I literally don't know where this is located? (I see it's got to contain a Firefox window). I guess I've got to be walked through this a little.
I would very much appreciate any help you can provide. Many Thanks. I
All Replies (3)
As Tylerdowner said above, by all means update to the latest Firefox version.
Reinitialize plugin database - https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_re-initializing-the-plugins-database
To open your profile: click Firefox button > Help (or Help, if using the menu bar) > Troubleshooting information > Profile Folder > Show Folder
Other - Check your plugins and update as needed for outdated plugins.
Modified by TheOldFox
Try to uninstall Flash:
Update the Flash plugin to the latest version.
Try to run the Flash installer as Administrator (right-click: Run as Administrator).