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Why does my firefix keep crashing?

Slinker80
Slinker80
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My browser keeps crashing constantly, even being open for barely a minute. Im not sure what is causing it. It even happens in safe mode.

bp-631a1555-ab99-49b3-92b6-9886f2130222 bp-ccde1082-5b0b-44c7-a08e-0eb8c2130222 bp-ccde1082-5b0b-44c7-a08e-0eb8c2130222

Those are some of the crash report ids.

Any help would be appreciated...

My browser keeps crashing constantly, even being open for barely a minute. Im not sure what is causing it. It even happens in safe mode. bp-631a1555-ab99-49b3-92b6-9886f2130222 bp-ccde1082-5b0b-44c7-a08e-0eb8c2130222 bp-ccde1082-5b0b-44c7-a08e-0eb8c2130222 Those are some of the crash report ids. Any help would be appreciated...

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Firefox 19 has a known issue with certain graphics cards on Windows 8. Try installing Firefox 18.0.2 over your existing installation (no need to uninstall Firefox 19 first).

http://releases.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/en-US/

(If anyone reading this thread prefers a different language than English-US, navigate up a level to find your other choices.)

After that you can change your update setting to notify you without auto-updating. https://support.mozilla.org/en-US/kb/advanced-settings-browsing-network-updates-encryption#w_update-tab