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I used Iolo to "clean" my hard drive, and now I can't access some websites, including facebook. How can I fix this? I get what looks like a root directory.

Firefox Site breakages
the-edmeister replied
eahamel
eahamel

Since using Iolo yesterday, I can't bring up the full front page of some websites, including Bing. Bing is a grey, blank screen. Lumosity looks like part of a root directory. How can I fix this? I'm trying to use IE instead, and having problems with that, too, and I don't like it anyway.

Since using Iolo yesterday, I can't bring up the full front page of some websites, including Bing. Bing is a grey, blank screen. Lumosity looks like part of a root directory. How can I fix this? I'm trying to use IE instead, and having problems with that, too, and I don't like it anyway.

All Replies (1)

the-edmeister
the-edmeister

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

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