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I haven't been able to finalize any recent upgrade.

  • 2 (ردّان اثنان)
  • 1 has this problem
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  • آخر ردّ كتبه KeithScott

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I am currently using version 14.0.1 I haven't been able to finalize any recent upgrade. After I do the update and restart Firefox I get this message “Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again”. This keeps happening despite having closed Firefox.

الحل المُختار

I succeeded by using IE to do the upgrade. TKS

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Hi,

Please also try updating using the full installer after exiting Firefox: https://www.mozilla.org/en-US/firefox/new/

Updating Firefox

FAQ

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الحل المُختار

I succeeded by using IE to do the upgrade. TKS