Recent answers to I have a problem called "Black Screen of Death" and only can view files by using Repair disk. Need to find on PC saved Bookmarks and Passwords. Need help. Thankhttps://support.mozilla.org/ar/questions/9332122012-07-26T10:24:18-07:00I can see files only from Command Prompt.
2012-07-26T10:24:18-07:00rachel21https://support.mozilla.org/ar/questions/933212#answer-355432<p>I can see files only from Command Prompt.
</p>Which files do you see in the Firefox Profile Folder?
%AppData%\Mozilla\Firefox\Profiles
You can 2012-07-25T17:31:33-07:00cor-elhttps://support.mozilla.org/ar/questions/933212#answer-355227<p>Which files do you see in the Firefox Profile Folder?
</p>
<ul><li>%AppData%\Mozilla\Firefox\Profiles
</li></ul>
<hr>
<p>You can do a disk check with the chkdsk.exe program.
</p><p>If you run the chkdsk.exe program from a cmd.exe Command window then you can read the response from the chkdsk.exe program.
</p><p>Open a cmd.exe window:<br>
Start &gt; Run: cmd.exe &lt;press Enter&gt;<br>
At the command prompt (&gt;) type or Copy&amp;Paste: chkdsk.exe /f /r &lt;press Enter&gt; (put a space before /f and /r)<br>
If you get something like: Would you like to schedule this volume to be checked the next time the system restarts? y/n then answer the question with "Y" and close all programs and reboot the computer.<br>
</p>When you're in the Roaming folder, look for the Mozilla folder.
2012-07-25T16:52:04-07:00jscher2000https://support.mozilla.org/ar/questions/933212#answer-355224<p>When you're in the Roaming folder, look for the Mozilla folder.
</p>I have Win7. Checked C:\Users\YourUserName\AppData\Roaming . There are no above mentioned files. Any2012-07-25T16:10:37-07:00rachel21https://support.mozilla.org/ar/questions/933212#answer-355218<p>I have Win7. Checked C:\Users\YourUserName\AppData\Roaming . There are no above mentioned files. Any ideas? Thank you.
</p>Those are stored in your personal settings folder, AKA your Firefox profile folder. If you are worki2012-07-25T15:15:51-07:00jscher2000https://support.mozilla.org/ar/questions/933212#answer-355195<p>Those are stored in your personal settings folder, AKA your Firefox profile folder. If you are working at a command prompt, a lot of typing might be required because you need to drill down through several folders:
</p><pre><br>cd Documents and Settings
cd <em>YourUserName</em>
cd Application Data
cd Mozilla
cd Firefox
cd Profiles
dir
</pre>
<p>If you have more than one profile folder, look for the most recent and go into that one. For best results, copy <em>everything</em> in that folder out to whatever media you have.
</p><p>For specifics on what file is what, see this article: <a href="/en-US/kb/recovering-important-data-from-an-old-profile" rel="nofollow">Recovering important data from an old profile</a>.
</p><p>Edit: The above assumes Windows XP. If it's Windows Vista or Windows 7, the initial part of the path is (I think, can't confirm on this computer): C:\Users\<em>YourUserName</em>\AppData\Roaming
</p>