Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not change location on Home Depot site (hangs)

paytona
paytona
more options

The store locator on the Home Depot website hangs on my Dell Computer running Windows XP but not on my newer Dell running Windows 7. It does not hang on the Lowes site as has been the case with a different problem that I have read about. I have checked the add-ons on both machines and they are similar. The store locator works fine in IE.

The store locator on the Home Depot website hangs on my Dell Computer running Windows XP but not on my newer Dell running Windows 7. It does not hang on the Lowes site as has been the case with a different problem that I have read about. I have checked the add-ons on both machines and they are similar. The store locator works fine in IE.

All Replies (4)

MozillaFirefox911
MozillaFirefox911
more options

have you tried safe mode troubleshooting?

paytona
paytona صاحب السؤال
more options

I have tried safe mode now, since it was suggested. It works fine in safe mode. Any ideas on which add-ons to start disabling? I do have Ghostery enabled

paytona
paytona صاحب السؤال
more options

I have now gone through and disabled all of the add-ons one at a time and with all of them disabled, I still have the problem. I have restarted in safe mode and then enabled all of the add-ons by hand and the store finder works fine. Any ideas about where this leads me? I am not sure where to go next.

MozillaFirefox911
MozillaFirefox911
more options

are there any programs on your computer that you think have that kind of software?