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Why, suddenly does Box.com open but the actual files are white-space on the page and cannot be opened.

  • 10 ردود
  • 3 have this problem
  • 41 views
  • آخر ردّ كتبه gakabler

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I can open the website www.box.com and I can get TO the files I want, but when I attempt to open the files all there is is white-space in the place where the open file should be and I cannot open the file. This is NOT the case with IE or Chrome.

الحل المُختار

Hi gakabler, that was a link. Please check out the Flash downgrade instructions in this article: Adobe Flash plugin has crashed - Prevent it from happening again. Sorry, email notifications do not have live links for security reasons, you have to visit the forum to click it..

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this may be an issue with the box server. what do you try to open?

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I try to open the actual files that I have in www.box.com. This problem only happened as of yesterday and ONLY on Firefox. In addition most video links will no longer open on Firefox either (ex: www.msnbc.com).

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Could be related to this: Flash 11.3 doesn't load video in Firefox. Does that seem to explain it?

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That's a good possibility jscher2000. So how do I get an OLDER version of Flash that will be compatible with Win7 64bit?

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get the last version released before 11.3.

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What is in the View Selection Source in the right-click context menu if you select that part of the screen with the mouse?

Any messages in the Web Developer > Error Console (Shift+Ctrl+J) about this issue?

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I HAVE the latest version of 11.3 and apparently THAT'S when I started having the issues!

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Re: View Selection Source. No such option appears when I right click on that page. In fact NOTHING appears when I right click on that page (but I do get options if I right-click this page, for example.)

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الحل المُختار

Hi gakabler, that was a link. Please check out the Flash downgrade instructions in this article: Adobe Flash plugin has crashed - Prevent it from happening again. Sorry, email notifications do not have live links for security reasons, you have to visit the forum to click it..

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jscher2000 - that got it!