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using android version. i can't use firefox to connect to any website, even the support, while everything is normal with other browsers, such as dolphin, android explorer, opera. what kind of problem is it?

Posted

Everything was normal before and i used to use firefox for a period of time even the halted frequency is a little high than other explorers. unfortunately, i cannot use firefox to connect amy website anymore one day. It just happened and i could not recall any special event. i tried to re-install firefox for several times but it dosent work. At the same time,my phone and other programs or explorers include android explorer, dolphin, opera all works normal. I am using motoerola mb525 defy. what kind of problem is it?

Everything was normal before and i used to use firefox for a period of time even the halted frequency is a little high than other explorers. unfortunately, i cannot use firefox to connect amy website anymore one day. It just happened and i could not recall any special event. i tried to re-install firefox for several times but it dosent work. At the same time,my phone and other programs or explorers include android explorer, dolphin, opera all works normal. I am using motoerola mb525 defy. what kind of problem is it?

Modified by AliceWyman

Additional System Details

Sites Affected

everyone

Installed Plug-ins

No

Application

  • User Agent: Mozilla/5.0 (Linux; U; Android 2.1-update1; zh-tw; MB525 Build/JRDNEM_U3_2.51.0) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Mobile Safari/530.17

More Information

AliceWyman
  • Moderator
240 solutions 2593 answers

If the problem started after updating Firefox, you might be blocking Firefox in your security program. See the Configure firewalls so that Firefox can access the Internet article.

For other ideas, see Firefox can't load websites but other browsers can

If the problem started after updating Firefox, you might be blocking Firefox in your security program. See the [[Firewalls]] article. For other ideas, see [[Firefox cannot load websites but other programs can]]

Question owner

I cannot figure out what the problem is. Most of the articles are about the windows version firefox. I am using android version.

I cannot figure out what the problem is. Most of the articles are about the windows version firefox. I am using android version.
AliceWyman
  • Moderator
240 solutions 2593 answers

Sorry, your system details show

android 2.1
Firefox 10.0.2
Mozilla/5.0 (Linux; U; Android 2.1-update1; zh-tw; MB525 Build/JRDNEM_U3_2.51.0) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Mobile Safari/530.17

I thought you were posting a question using your mobile phone running android because you couldn't access the Internet with your desktop computer. I'll add "using android version." to your question title.

Sorry, your system details show android 2.1 Firefox 10.0.2 Mozilla/5.0 (Linux; U; Android 2.1-update1; zh-tw; MB525 Build/JRDNEM_U3_2.51.0) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Mobile Safari/530.17 I thought you were posting a question using your mobile phone running android because you couldn't access the Internet with your desktop computer. I'll add "using android version." to your question title.

Modified by AliceWyman

mluna 70 solutions 486 answers

Hi dontspider,

I'm sorry you're having this problem with Firefox for Android. It sounds like you had a problem getting to web sites, so you uninstalled Firefox mobile and now you are unable to install it?

Is that correct?

Can you check in your Android Settings -> Manage Applications to be sure Firefox isn't installed? Then, try again to go to the Android market application to download and install it, if so?

Thanks, Michelle

Hi dontspider, I'm sorry you're having this problem with Firefox for Android. It sounds like you had a problem getting to web sites, so you uninstalled Firefox mobile and now you are unable to install it? Is that correct? Can you check in your Android Settings -> Manage Applications to be sure Firefox isn't installed? Then, try again to go to the Android market application to download and install it, if so? Thanks, Michelle

Question owner

Oh...i can re-install firefox normally. But it still doesn't work. I still cannot iae forefox to connect any website.

Oh...i can re-install firefox normally. But it still doesn't work. I still cannot iae forefox to connect any website.
mluna 70 solutions 486 answers

Hi,

Have you tried installing Firefox Beta from the market to see if it works? This obviously doesn't fix the problem you are having with Firefox 10 for mobile, but it might get you up and running again. Meantime, I'll ask the quality engineering team if they have heard about this problem with the moto defy and version 10.

Thanks, Michelle

Hi, Have you tried installing Firefox Beta from the market to see if it works? This obviously doesn't fix the problem you are having with Firefox 10 for mobile, but it might get you up and running again. Meantime, I'll ask the quality engineering team if they have heard about this problem with the moto defy and version 10. Thanks, Michelle

Question owner

Yes, i had tried to install the beta version. But. it was the same response. WhEn i key in a website, it just no response or connect, even any error message. All other programs or internet action were fine, included facebook app, whats app, mail app. So tired and flustrated.

Yes, i had tried to install the beta version. But. it was the same response. WhEn i key in a website, it just no response or connect, even any error message. All other programs or internet action were fine, included facebook app, whats app, mail app. So tired and flustrated.
mluna 70 solutions 486 answers

Hi,

That does sound frustrating, especially since it was working for you before. So, if you tap the address bar and pick something from your bookmarks or history, it also won't load any of those pages?

Thanks, Michelle

Hi, That does sound frustrating, especially since it was working for you before. So, if you tap the address bar and pick something from your bookmarks or history, it also won't load any of those pages? Thanks, Michelle
mluna 70 solutions 486 answers

Hi again,

So, I just spoke with one of the developers and he thinks this is a bug that was reported in the past, which was so hard to pin down it wasn't fixed. Something where a process gets stuck, essentially. I'm sorry that I cannot provide you with a suitable workaround.

We have since built a new version of the Firefox mobile application from the ground up that is not yet available on the android market (but will be in the coming weeks). The new, unstable version is available on our ftp site, to try it out, you can get it from here: https://wiki.mozilla.org/Mobile/Platforms/Android#Download_Aurora

Note that you'll have to enable downloads of non-market applications in Android and you'll need to make updates manually.

Thanks, Michelle

Hi again, So, I just spoke with one of the developers and he thinks this is a bug that was reported in the past, which was so hard to pin down it wasn't fixed. Something where a process gets stuck, essentially. I'm sorry that I cannot provide you with a suitable workaround. We have since built a new version of the Firefox mobile application from the ground up that is not yet available on the android market (but will be in the coming weeks). The new, unstable version is available on our ftp site, to try it out, you can get it from here: https://wiki.mozilla.org/Mobile/Platforms/Android#Download_Aurora Note that you'll have to enable downloads of non-market applications in Android and you'll need to make updates manually. Thanks, Michelle

Question owner

There ia no history or any tab anymore since i re-installed firefox and i cannot go anywhere due to the problem. iwill try the new one and let you know how it works as soon as possible. Thanks.

There ia no history or any tab anymore since i re-installed firefox and i cannot go anywhere due to the problem. iwill try the new one and let you know how it works as soon as possible. Thanks.

Question owner

I am so glad to tell you that it finally moved with either aurora or nightliy greatly. Thank you so much. But can you tell me what exactly the problem is? Is there any conflict between my phone or certain apps or websites? If i know there the point is, maybe i can be careful to prevent such a disaster happening. Thanks.

I am so glad to tell you that it finally moved with either aurora or nightliy greatly. Thank you so much. But can you tell me what exactly the problem is? Is there any conflict between my phone or certain apps or websites? If i know there the point is, maybe i can be careful to prevent such a disaster happening. Thanks.
dakor 0 solutions 2 answers

I have the same problem just after upgrading on Firefox for android v14. Uninstall/reinstall does not change anything, i just can not get on a website. Trying to get on http://www.google.fr or on the firefox' assistance site, the tab keeps showing the loading circle and that's all.

If i can help you reproduce the bug...

My system: Android 4.0.4 on Galaxy Nexus

I have the same problem just after upgrading on Firefox for android v14. Uninstall/reinstall does not change anything, i just can not get on a website. Trying to get on http://www.google.fr or on the firefox' assistance site, the tab keeps showing the loading circle and that's all. If i can help you reproduce the bug... My system: Android 4.0.4 on Galaxy Nexus
rosends 0 solutions 1 answers

same problem as dakor -- no website loads, just the progress circle. I tried to go to "about" to see the version of firefox i just installed but that cause a crash every time. I have uninstalled and reinstalled, but nothing. other browsers are fine. also using the nexus (is there a difference between a "nexus" and a "nexus s" listed on the compatibility chart?)

same problem as dakor -- no website loads, just the progress circle. I tried to go to "about" to see the version of firefox i just installed but that cause a crash every time. I have uninstalled and reinstalled, but nothing. other browsers are fine. also using the nexus (is there a difference between a "nexus" and a "nexus s" listed on the compatibility chart?)
dakor 0 solutions 2 answers

Idem, trying to go to the about section causes crash every time.

Idem, trying to go to the about section causes crash every time.
AaronMT 44 solutions 299 answers

Please comment your findings in bug 769269 which has been filed to track this issue.

Please comment your findings in [http://bugzil.la/769269 bug 769269] which has been filed to track this issue.

Modified by AaronMT