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Firefox crashes

  • 4 ردود
  • 7 have this problem
  • آخر ردّ كتبه q4rules

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Firefox won't open--crashes in normal and safe mode. Browser does not open at all, instead I get the crash reporter.

I have downloaded all current Windows updates and scanned my computer.

الحل المُختار

Have a look at Troubleshoot Firefox crashes (closing or quitting unexpectedly). It may help to update to the current Firefox 10.0.1 You may do that by going to say getfirefox.com to obtain the install file. Do NOT use any option of Windows or Firefox that mentions deleting personal settings, or you will loose settings including bookmarks and passwords.

One of the reasons for the very recent Release of Firefox 10.0.1 was to solve problems with startup crashes, so updating may help.

  • Report for CrashID 120de23b-2f75-4b88-9f61-73aea2120212
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • associated bug709860 bug716386

If after updating you continue to have crashes, please post the new crash IDs

Read this answer in context 👍 1

All Replies (4)

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الحل المُختار

Have a look at Troubleshoot Firefox crashes (closing or quitting unexpectedly). It may help to update to the current Firefox 10.0.1 You may do that by going to say getfirefox.com to obtain the install file. Do NOT use any option of Windows or Firefox that mentions deleting personal settings, or you will loose settings including bookmarks and passwords.

One of the reasons for the very recent Release of Firefox 10.0.1 was to solve problems with startup crashes, so updating may help.

  • Report for CrashID 120de23b-2f75-4b88-9f61-73aea2120212
    • Signature: nsRefPtr<nsPresContext>::~nsRefPtr<nsPresContext>() | nsThread::Dispatch(nsIRunnable*, unsigned int)
    • associated bug709860 bug716386

If after updating you continue to have crashes, please post the new crash IDs

Modified by John99

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Glad to have helped.
Thanks for posting back.

I hope that your post indicates Firefox is working without crashing after the update to Firefox 10.0.1

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Yes--that did the trick--thanks again! I hadn't realized that I could update firefox without opening the browser.