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on startup, have to reinstall Firefox, instead of going to start page

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after clicking on Firefox icon, installation of Firefox proceeds, have to reinstall each time browser is opened.

after clicking on Firefox icon, installation of Firefox proceeds, have to reinstall each time browser is opened.

Additional System Details

This happened

Every time Firefox opened

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 12.0.1.647
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Shockwave Flash 10.3 r181
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
  • 4.0.60310.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • Yahoo! activeX Plug-in Bridge
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11 Congoo NetPass

More Information

Application Basics
Name
Firefox
Version
4.0.1
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11 Congoo NetPass
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Personas
1.6.2
true
personas@christopher.beard
Search Toolbar
1.2
false
searchtoolbar@zugo.com
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
Adobe DLM (powered by getPlus(R))
1.6.2.63
false
{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
Java Console
6.0.23
true
{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Quick Starter
1.0
true
jqs@sun.com
ShopperReports
3.0.517.0
false
ShopperReports@ShopperReports.com
RealPlayer Browser Record Plugin
14.0.3
true
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.history_expire_days_min
0
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://www.bing.com/?pc=Z013&form=ZGAPHP
browser.startup.homepage_override.buildID
20110413222027
browser.startup.homepage_override.mstone
rv:2.0.1
extensions.lastAppVersion
4.0.1
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
general.useragent.extra.searchtoolbar
SearchToolbar/1.2
general.useragent.override
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11 Congoo NetPass
gfx.blacklist.direct2d
2
gfx.blacklist.layers.direct3d10
2
gfx.blacklist.layers.direct3d10-1
2
keyword.URL
http://www.bing.com/search?pc=Z013&form=ZGAADF&q=
network.cookie.prefsMigrated
true
network.http.proxy.version
1.0
network.protocol-handler.warn-external.file
false
places.database.lastMaintenance
1308505146
places.history.expiration.transient_current_max_pages
21297
places.last_vacuum
1303340476
print.print_printer
HP Officejet 6300 series
print.printer_HP_Officejet_6300_series.print_bgcolor
false
print.printer_HP_Officejet_6300_series.print_bgimages
false
print.printer_HP_Officejet_6300_series.print_command
print.printer_HP_Officejet_6300_series.print_downloadfonts
true
print.printer_HP_Officejet_6300_series.print_edge_bottom
0
print.printer_HP_Officejet_6300_series.print_edge_left
0
print.printer_HP_Officejet_6300_series.print_edge_right
0
print.printer_HP_Officejet_6300_series.print_edge_top
0
print.printer_HP_Officejet_6300_series.print_evenpages
true
print.printer_HP_Officejet_6300_series.print_footercenter
print.printer_HP_Officejet_6300_series.print_footerleft
&PT
print.printer_HP_Officejet_6300_series.print_footerright
&D
print.printer_HP_Officejet_6300_series.print_headercenter
print.printer_HP_Officejet_6300_series.print_headerleft
&T
print.printer_HP_Officejet_6300_series.print_headerright
&U
print.printer_HP_Officejet_6300_series.print_in_color
true
print.printer_HP_Officejet_6300_series.print_margin_bottom
0
print.printer_HP_Officejet_6300_series.print_margin_left
0
print.printer_HP_Officejet_6300_series.print_margin_right
0
print.printer_HP_Officejet_6300_series.print_margin_top
0
print.printer_HP_Officejet_6300_series.print_oddpages
true
print.printer_HP_Officejet_6300_series.print_orientation
0
print.printer_HP_Officejet_6300_series.print_page_delay
50
print.printer_HP_Officejet_6300_series.print_pagedelay
500
print.printer_HP_Officejet_6300_series.print_paper_data
1
print.printer_HP_Officejet_6300_series.print_paper_height
11.00
print.printer_HP_Officejet_6300_series.print_paper_size
6488174
print.printer_HP_Officejet_6300_series.print_paper_size_type
0
print.printer_HP_Officejet_6300_series.print_paper_size_unit
0
print.printer_HP_Officejet_6300_series.print_paper_width
8.50
print.printer_HP_Officejet_6300_series.print_reversed
false
print.printer_HP_Officejet_6300_series.print_scaling
0.78
print.printer_HP_Officejet_6300_series.print_shrink_to_fit
true
print.printer_HP_Officejet_6300_series.print_to_file
false
print.printer_HP_Officejet_6300_series.print_unwriteable_margin_bottom
0
print.printer_HP_Officejet_6300_series.print_unwriteable_margin_left
0
print.printer_HP_Officejet_6300_series.print_unwriteable_margin_right
0
print.printer_HP_Officejet_6300_series.print_unwriteable_margin_top
0
privacy.cpd.cookies
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.OCSP.URL
security.OCSP.signingCA
Builtin Object Token:IPS CLASE1 root
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) 82845G Graphics Controller
Vendor ID
8086
Device ID
2562
Adapter RAM
Unknown
Adapter Drivers
ialmrnt5
Driver Version
6.13.1.3371
Driver Date
12-4-2002
Direct2D Enabled
false
DirectWrite Enabled
false (0.0.0.0, font cache n/a)
WebGL Renderer
(WebGL unavailable)
GPU Accelerated Windows
0/2

cor-el
  • Top 10 Contributor
  • Moderator
17851 solutions 161570 answers

You should reset all the prefs via the Save mode start window or create a new profile if your current profile is from using Firefox 1.5 that your user agent shows to remove all remnants.

You have a corrupted user agent that identifies you as

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11

See:


In Firefox 4 you can use one of these to start in Troubleshoot Firefox issues using Safe Mode:


See also:

You can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See:

You should reset all the prefs via the Save mode start window or create a new profile if your current profile is from using Firefox 1.5 that your user agent shows to remove all remnants.<br /> You have a corrupted user agent that identifies you as *Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11 See: *https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser ---- In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>: * Help > Restart with Add-ons Disabled * Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows) * https://support.mozilla.com/kb/Safe+Mode ---- See also: * [https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile Basic Troubleshooting: Make a new profile] You can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See: * http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox