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Newly downloaded version icon won't drag into Applications folder because I "don't have sufficient privileges" - what does that mean & how do I fix it?!

Posted

I opened a new window in Firefox, which was still open from last night. I saw the notice: URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! So, I clicked on the download which ran fine. At step 3, drag the Firefox icon to the Applications icon, a pop up said I didn't have sufficient privileges to do that. What does this mean and how do I fix it?! Thank you, Allison

I opened a new window in Firefox, which was still open from last night. I saw the notice: URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! So, I clicked on the download which ran fine. At step 3, drag the Firefox icon to the Applications icon, a pop up said I didn't have sufficient privileges to do that. What does this mean and how do I fix it?! Thank you, Allison

Additional System Details

This started when...

I opened a new window in Firefox this morning, approx 7:30 PDT.

Installed Plug-ins

  • Gecko default plugin
  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • http://www.facebook.com/fbplugin/
  • Shockwave Flash 10.1 r82
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Office Live Update v1.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160751 answers

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version. Download a new copy of the Firefox program and save the DMG file to the desktop * Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html * Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html * Trash the current Firefox application to do a clean (re-)install * Install the new version that you have downloaded Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

صاحب السؤال

Excellent! It worked, thanks hugely!

Excellent! It worked, thanks hugely!
cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160751 answers

ردّ مُفيد

You're welcome

You're welcome

Modified by cor-el