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Why can't an online game I play save the level I have reached?

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LYNN70
LYNN70
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I like to play an online game called Bubblez on Bigfishgames.com. Sometimes the game seems to save levels OK and at other times I have to sign in again as if I was a new player and start over on level 1. I don't know if it is a cache problem? I have tried a few patches but so far I haven't found a fix. Any help would be appreciated.

I like to play an online game called Bubblez on Bigfishgames.com. Sometimes the game seems to save levels OK and at other times I have to sign in again as if I was a new player and start over on level 1. I don't know if it is a cache problem? I have tried a few patches but so far I haven't found a fix. Any help would be appreciated.