Recent answers to Videos on YouTube have sound, but there is no picture. Any suggestions? I just updated Firefox a few miutes before the problem started occurring.https://support.mozilla.org/ar/questions/7901862011-03-14T22:37:09-07:00Thanks for all your suggestions. I had solved the problem by reloading an earlier version of Adobe,2011-03-14T22:37:09-07:00fangflyerhttps://support.mozilla.org/ar/questions/790186#answer-147425<p>Thanks for all your suggestions. I had solved the problem by reloading an earlier version of Adobe, but today, I was alerted that a "new update"was available. I downloaded it, and the problem reappeared! I went and reloaded the earlier version, and now it works fine!
</p>I found a better solution. Click the popout window on each youtube video that does not show the pict2011-03-14T17:01:08-07:00litebritehttps://support.mozilla.org/ar/questions/790186#answer-147385<p>I found a better solution. Click the popout window on each youtube video that does not show the picture to lauch the video in to a separate window. It plays fine.
</p><p>Link to source.
<a href="https://support.mozilla.com/en-US/questions/788738#answer-147383" rel="nofollow">https://support.mozilla.com/en-US/questions/788738#answer-147383</a>
</p>You have to clear cache and reload the video every single time.
I have the same problem on Internet 2011-03-14T16:35:49-07:00litebritehttps://support.mozilla.org/ar/questions/790186#answer-147382<p>You have to clear cache and reload the video every single time.
</p><p>I have the same problem on Internet Explorer&nbsp;!!! Both FireFox and IE, both sound no picture. I can clear the cache and reload the youtube video with no picture only sound and after these 2 steps I can get the video to play every time either browser but only fixes one video at a time.
</p><p>Then after I click on a new vid it's the same problem all over, clear cache and reload the video and it plays. Doesn't matter for me which browser I use, IE or FireFox. Annoying. Started after I installed the new update for Flash.
</p><p>I haven't figured out what's causing it but it's definitely related to my cache since this fixes it every time for only 1 video at a time. But it's affecting both my web browsers IE and FireFox so I don't think it's a browser issue.
</p>PLEASE, don't tell us to disable hardware acceleration any more!
We've heard that work-around and it2011-03-11T18:11:14-08:00RonQhttps://support.mozilla.org/ar/questions/790186#answer-146221<p>PLEASE, don't tell us to disable hardware acceleration any more!
</p><p>We've heard that work-around and it's not acceptable to anyone who doesn't want all flash pages moving at a snail's pace.
</p>From "Trill" on Youtube help forum. Worked for me.
ANSWER---
I managed to get this worked out. My 2011-03-11T17:51:20-08:00Gobbledockhttps://support.mozilla.org/ar/questions/790186#answer-146215<p>From "Trill" on Youtube help forum. Worked for me.
</p><p><em>ANSWER---
</em>
I managed to get this worked out. My videos are now coming through fine. You must go to a web page that has a you tube video posted on it. Then right click, then click on settings. This will bring up a panel in flash player which will have Hardware Accelerator checked. Uncheck it and that should resolve the problem<em></em>
</p>The cookies issue only works ONCE. After that you either need to disable the cookies for that site 2011-03-08T17:36:16-08:00RonQhttps://support.mozilla.org/ar/questions/790186#answer-145061<p>The cookies issue only works ONCE. After that you either need to disable the cookies for that site or clear them again.
</p><p>If you disable them, you can't log in to your own channel on youtube.
</p>IMO, revert to the previous Shockwave Flash 10.1 r102 version. I feel the current Shockwave Flash 102011-03-08T06:51:43-08:00the-edmeisterhttps://support.mozilla.org/ar/questions/790186#answer-144897<p>IMO, revert to the previous Shockwave Flash 10.1 r102 version. I feel the current Shockwave Flash 10.2 r152 version is causing most of these problems. Adobe is blaming Firefox 3.6.14 &amp; 3.6.15, but I have seem postings in other forums that Firefox 3.6.13 users are having problems with the new version of Flash, too.
</p><p>I haven't updated from Shockwave Flash 10.1 r102 and have had none of the problems that users are reporting here - with 3.6.14 for a few days and since Friday when 3.6.15 was released.
</p><p><em>Just my opinion. I have the new version of Flash sitting in my downloads folder, just didn't get around to installing it last week - now I am glad I waited. I am waiting on Adobe coming up with a "fixed" version before I "update it".</em>
</p><p><a href="http://kb2.adobe.com/cps/142/tn_14266.html" rel="nofollow">http://kb2.adobe.com/cps/142/tn_14266.html</a>
</p>Cor-el,
The fix worked initially, but now it holds for one video, and then on the next selection, th2011-03-08T05:59:12-08:00fangflyerhttps://support.mozilla.org/ar/questions/790186#answer-144860<p>Cor-el,
</p><p>The fix worked initially, but now it holds for one video, and then on the next selection, the sound is perfect, but the video is blank. If I stop, and follow your procedure, I am able to watch the video, but the with the next selection, the picture is gone again.... Ideas?
</p><p>Fangflyer
</p>Cor-el,
Thanks, it worked! Out of curiosity, where on this planet are you located? I'm in America.2011-03-07T16:23:52-08:00fangflyerhttps://support.mozilla.org/ar/questions/790186#answer-144668<p>Cor-el,
</p><p>Thanks, it worked! Out of curiosity, where on this planet are you located? I'm in America.
</p><p>Best regards,
</p><p>Fangflyer
</p>Clear the cache and the cookies from sites that cause problems.
"Clear the Cache": Tools > Opti2011-03-07T09:50:22-08:00cor-elhttps://support.mozilla.org/ar/questions/790186#answer-144574<p>Clear the cache and the cookies from sites that cause problems.
</p>
<ul><li> "Clear the Cache": Tools &gt; Options &gt; Advanced &gt; Network &gt; Offline Storage (Cache): "Clear Now"
</li><li> "Remove the Cookies" from sites causing problems: Tools &gt; Options &gt; Privacy &gt; Cookies: "Show Cookies"
</li></ul>