ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since upgrading to 3.6.15 my java certificate on a banking site will not work. (It still works if I go into Explorer) HELP please !

  • ما من ردود
  • 8 have this problem
  • 13 views
more options

This applet / certificate is used to authorise business banking transactions and is sent from the bank concerned, saved on my laptop and then the internet banking uses is it when I go to authorise an instruction. Since upgrading firefox it will not find the certificate and shows error message DIGITAL SIGNING PROCESS FAILED. However if I log out of banking, go to Internet Explorer, login to the banking again, do the transaction then when it calls for the certificate it loads and works perfectly. My choice is to work in Firefox so please advise what I can do rectify the issue. Many thanks

This applet / certificate is used to authorise business banking transactions and is sent from the bank concerned, saved on my laptop and then the internet banking uses is it when I go to authorise an instruction. Since upgrading firefox it will not find the certificate and shows error message DIGITAL SIGNING PROCESS FAILED. However if I log out of banking, go to Internet Explorer, login to the banking again, do the transaction then when it calls for the certificate it loads and works perfectly. My choice is to work in Firefox so please advise what I can do rectify the issue. Many thanks