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I can print from everything, EXCEPT the web. Not a problem with Explorer. Help

  • 12 ردًا
  • 168 have this problem
  • 64 views
  • آخر ردّ كتبه cor-el

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I can not print from the web with Firefox. I can print emails, pdfs, word documents, Excel -BUT the web page comes out blank. When I use Explorer - I have no such problem. I have uninstalled, restarted and re-installed. I have also reinstalled my printer. Help.

الحل المُختار

You're welcome. Please mark this thread as SOLVED.

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Thank you so much for your recommendation. The first try I simply did the one reset. Then, I realized I should go in and to the whole set for my specific printer. AND it works! I had been using Screen Grab to compensate all this time. Glad to have the ability to print directly from the web back. Hurray!

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الحل المُختار

You're welcome. Please mark this thread as SOLVED.

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I followed the above resolution and still have just blank pages... Is there a FIrefox Fix yet?

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I have reset ALL my printer settings in the about:config window, but they don't stay. How do I get them to stay to what I set. Is there a confirm or update button somewhere?

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How can I find preferences to rest printer. I type about:config and I a web page with different links. I can't find print.print_printer. This all strted when Firefox started updating from 3.6.9. Now at 3.6.15 and still prints blank pages.

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about:config shouldn't give you a webpage. It is an internal page with hundreds of preferences.

Did you follow the instructions here?
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

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I had same problem. Open Mozilla, Firefox from start, programs. Select open in safe-mode. Check box to reset user defaults, then go back and open Firefox normally.

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^ Using that pref in the Firefox SafeMode is going to do a lot more than reset printer preferences. The user is going to loose bookmarks, passwords, site preferences, and more.

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I reset my user defaults and did not loose bookmarks or passwords. And my printer is back working.

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about:config did not show up. Only a webpage with Links all different and no pulldown menu.