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Can't update or load new version; says I don't have permission; update is grayed out
I want to update to 3.6 from 5, but the update is grayed out and when I try to put the new version into my applications folder it tells me I don't have permission.
All Replies (1)
- Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
- Trash the current Firefox application to do a clean (re)install.
- Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.