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Flash shows as being installed but is not (according to Adobe)

  • 8 ردود
  • 8 have this problem
  • 6 views
  • آخر ردّ كتبه Mike2010

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I want to view content using Flash. After manual install of Flash and also trying to install directly - nothing works. The Mozilla site indicates I should get a yellow bar asking to install but this does not appear. The plug Ins page shows I have no plug ins active. Add Ons show I have Shockwave Flash 10.1.82.76. I am running Firefox 3.6.9.

All Replies (8)

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Hi Mike,

To be sure that Adobe Flash has been installed successful, try to install it again (you can get it here: http://get.adobe.com/flashplayer/) .

After installing it, close Firefox and try again, if it still doesn't work try rebooting your computer. That should solve your issues.

Regards, Ziggy

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Hi, Thanks - but did not help still have the same issue. AddIn for Shockwave is enabled but no Flash Plugin. Looks like IE will need to be my browser.. :-(

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You might want to update/install the latest Flash in IE as well. I remember several months ago when I finished updating my Flash, Firefox still asked me to update it. Then I opened IE and update Flash there also. After that, my Flash plug-in worked in Firefox.

And to ensure you have the latest versions of Flash and they were updated successfully, go to this website and check:

http://www.adobe.com/software/flash/about/

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You didn't post a plugins list in your above posted Troubleshooting Information list.

Do you see the Flash plugin on the about:plugins page and in Tools > Add-ons > Plugins ?

Delete the file pluginreg.dat and let Firefox rebuild a new version.

See http://kb.mozillazine.org/Issues_related_to_plugins

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Hi, I attach a pic of the flash plugin shown.

I do not see the file plugins.dat, the closest file is plugin-container.exe.

Mike

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That screenshot shows that you have the Flash plugin.

Does the Adobe Flash Players Test Page confirm that?

http://www.adobe.com/software/flash/about/

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No The Adobe site shows that it is not installed - that is the strange thing.